Rated 4.6 out of 5 by 142
Rated 5.0 out of 5.0 by W.D.M. Holiday Inn Express® and Suites - Charleston Nw - Cross Lanes
Excellent hotel. Very professional staff. It was a little hard to find at night coming off I-64. Overall, great stay and great value.
September 3, 2014
Rated 5.0 out of 5.0 by Doclll Great Hotel
We had a very enjoyable experience, especially the staff's responsiveness.
September 1, 2014
Rated 5.0 out of 5.0 by Ginny80 Very clean and great service
I stay at this hotel every month and there's never any bad surprises. The staff is always accommodating and very friendly. They go out of their way to make you feel like family. The rooms are always double checked and I've never had a "bad" or unclean room since I've been staying the last 12 months. Right off the interstate, but call and ask for directions if you're going for the first time. Many restaurants nearby and free shuttle to the casino! Ask for the free voucher in the shuttle bus! Wouldn't go anywhere else in Cross Lanes or Charleston area.
August 30, 2014