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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: CHARLESTON
  • Distance From Hotel: 10.0MI
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 11:00 AM

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • MasterCard
  • Visa

Accessibility

Accessibility

  • Number of Rooms:6
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English

Pet Policy

Pet Policy

Pets aren't allowed at the hotel unless they are a service pet. In the case of being a service pet, the guest must have the paper work present to show the front desk staff.

Parking

Parking

  • Number of parking spaces:95
  • Car Parking Available
  • Every guest is allowed a parking space. A guest is not allowed to take up more than the once space. If you have a truck or tailer, there is parking available at the Golden Corral at the bottom on the hill.

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2013
  • Total number of rooms:89
  • Total number of suites:25
  • Total number of rooms with only one bed:43
  • Total number of rooms with only double beds:46
  • Total number of non-smoking rooms:89
  • Total number of rooms for the physically challenged:6
  • Interior corridor
  • Total number of floors:4
Welcome to the Award Winning Holiday Inn Express and Suites Charleston NW WV, ranked in the top 30 for overall satisfaction by guest reviews. Our beautiful hotel opened January 2013 and is located just off I64 in Cross Lanes, WV eight miles from Downtown Charleston, WV. At the Holiday Inn Express and Suites we pride ourselves by offering our guests a perfect stay every stay. Once you walk into our doors the aroma of our freshly popped popcorn fills our lobby. We offer all IHG Rewards Members a bottle
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Welcome to the Award Winning Holiday Inn Express and Suites Charleston NW WV, ranked in the top 30 for overall satisfaction by guest reviews. Our beautiful hotel opened January 2013 and is located just off I64 in Cross Lanes, WV eight miles from Downtown Charleston, WV. At the Holiday Inn Express and Suites we pride ourselves by offering our guests a perfect stay every stay. Once you walk into our doors the aroma of our freshly popped popcorn fills our lobby. We offer all IHG Rewards Members a bottle of water snack or a choice of IHG Rewards points. After a speedy check in enjoy settling into our beautiful spacious rooms which are ranked top 10 in the nation for cleanliness of guest rooms. While staying at our hotel we pride ourselves by going the extra mile. We do this by offering guest receptions every Monday through Thursday in which we offer free beer and snacks while guests get a chance to get out of their room and mingle with each other. Come down and play our staff in corn hole during the reception. If you are staying for more than one night, housekeeping will replace any drinks or snacks that they find in room waiting for you when you return. Please feel free to check our beautiful hotel on YouTube under Holiday Inn Express Cross Lanes. We look forward to having you stay with us.
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Features
Our Award Winning hotel offers extensive amenities that we offer our guests. We offer a Manager's Reception every Monday - Thursday which includes a free beer, snacks, and freshly popped popcorn! Enjoy hot breakfast and Wi-Fi while staying with us! Customer service is our top priority!
Announcements
We recommend any first time visitors to call our hotel directly for directions at (304) 769- 5818.

Guest Reviews

Rated 4.6 out of 5 by 290 reviewers.
Rated 1.0 out of 5.0 by No water, no internet and no refund The hotel had no water and no internet. I was forced to bath from a coffee cup to get ready for business meetings. The front desk offered me 1000 extra bonus points as a way to resolve it. I asked for refund and the girl got nasty with me. I will never stay there again. June 29, 2015
Rated 5.0 out of 5.0 by great experience, wonderful staff As expected at Holiday Inn, it was a nice, clean, well appointed hotel - the room was large, clean and comfortable. The bed and pillows were outstanding and very comfortable. The property was very good (although a little hard to find once off the highway) - but also, across the board - all the staff were really friendly and helpful and welcoming. I would stay here again if I am ever in the area. June 28, 2015
Rated 5.0 out of 5.0 by Good value and great pillows! Enjoyed our stay at Charleston WV HGI. Kids enjoyed the pool and breakfast (thanks for the Fruit Loops!). The sinks were pretty but hard for a short person or child to reach to wash your face. The kids stood on a cooler so they could brush their teeth! Otherwise, all was fine. June 28, 2015
  • 2015-07-04T09:24:03.588-05:00
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