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Rated 4.5 out of 5 by 94 reviewers.
Rated 4.0 out of 5.0 by Great Breakfast An older hotel that shows its age mainly in the room. However, everything is clean, the staff is friendly and the beds, pillows, internet, etc are up to the usual HIE levels. The breakfast is better than usual both in its quality and selection. September 4, 2014
Rated 4.0 out of 5.0 by Great little hotel in Crossville Tenn I think this was a good value for the stay and location to interstate and a better area of Crossville. September 4, 2014
Rated 5.0 out of 5.0 by Great stay We thoroughly enjoyed our stay. The front desk staff was very helpful, the room clean and comfortable, wonderful variety of breakfast items. We will definitely stay here again. September 3, 2014
Rated 5.0 out of 5.0 by Wonderful Staff!!! Your staff at this hotel were so kind and wonderful! We were working part of our days and always when we returned, they had smiles and were more than happy to greet us with a how was your day! The breakfast ladies were so kind and never made us feel rushed even when they were cleaning up. What a great group of people that work at this hotel!!! September 2, 2014
Rated 1.0 out of 5.0 by Needs Improvement The overall hotel appearance was good and the staff in the dining room was great. The food was good and fresh. The desk person that checked us in was rude with a terrible attitude. The room smelled stale and sheets and pillows had not been changed in some time. Not dirty, just old. When we brought this to the attention of the desk person that checked us in, she turned her back and walked into her office and closed the door. Not exactly the friendly Southern attitude I was used to in Tennessee. Maybe she was just having a bad day but perhaps she should have stayed home, in that case. September 2, 2014
Rated 5.0 out of 5.0 by Great Hotel/Great Staff Great place to stay in Crossville. Great staff and close to I-40. I stay here all the time for these reasons. August 29, 2014
Rated 5.0 out of 5.0 by Crossville Holiday Inn Express: Everything Is Awesome I wish we were staying here longer. We arrived at 10PM to tasty cookies and hot coffee and were efficiently checked in by the evening manager. The pool was open until 11PM and re-opened at 5:30 AM which makes it good for a morning dip prior to departure. The breakfast was high in variety and quality. Loved the pancake machine and the turkey sausage. I would plan an extended weekend trip to Crossville and explore the area if it meant staying at this Holiday Inn Express again. Sorry we were there just one night. August 24, 2014
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