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Rated 4.5 out of 5 by 96 reviewers.
Rated 4.0 out of 5.0 by Excellent location and excellent staff Other than the room being located right next to the hotel laundry and the noise eminating from there, the room was satisfactory. The staff were all courteous and friendly. Selection of breakfast food in the Great Room was also excellent - wide variety to cater to any preferences. September 14, 2014
Rated 5.0 out of 5.0 Comfortable bed and service at breakfast was great My son and I were in Crossville to play golf for short vacation, we were very pleased with the room and the breakfast quality and staff, we were especially impressed with both food quality and how the staff was keeping up with the high demand, very pleased. September 7, 2014
Rated 4.0 out of 5.0 by Great Breakfast An older hotel that shows its age mainly in the room. However, everything is clean, the staff is friendly and the beds, pillows, internet, etc are up to the usual HIE levels. The breakfast is better than usual both in its quality and selection. September 4, 2014
Rated 4.0 out of 5.0 by Great little hotel in Crossville Tenn I think this was a good value for the stay and location to interstate and a better area of Crossville. September 4, 2014
Rated 5.0 out of 5.0 by Great stay We thoroughly enjoyed our stay. The front desk staff was very helpful, the room clean and comfortable, wonderful variety of breakfast items. We will definitely stay here again. September 3, 2014
Rated 5.0 out of 5.0 by Wonderful Staff!!! Your staff at this hotel were so kind and wonderful! We were working part of our days and always when we returned, they had smiles and were more than happy to greet us with a how was your day! The breakfast ladies were so kind and never made us feel rushed even when they were cleaning up. What a great group of people that work at this hotel!!! September 2, 2014
Rated 1.0 out of 5.0 by Needs Improvement The overall hotel appearance was good and the staff in the dining room was great. The food was good and fresh. The desk person that checked us in was rude with a terrible attitude. The room smelled stale and sheets and pillows had not been changed in some time. Not dirty, just old. When we brought this to the attention of the desk person that checked us in, she turned her back and walked into her office and closed the door. Not exactly the friendly Southern attitude I was used to in Tennessee. Maybe she was just having a bad day but perhaps she should have stayed home, in that case. September 2, 2014
Rated 5.0 out of 5.0 by Great Hotel/Great Staff Great place to stay in Crossville. Great staff and close to I-40. I stay here all the time for these reasons. August 29, 2014
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