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Rated 4.5 out of 5 by 164 reviewers.
Rated 4.0 out of 5.0 by room was really clean remodeling outside was no problem excellent location and room was clean and breakfast was good would stay their again when passing thru June 29, 2015
Rated 5.0 out of 5.0 by Nice Place to Stay Great room, breakfast, and staff. Unfortunately, hotel exterior was undergoing redo so there was a construction mess at the front entrance. June 21, 2015
Rated 5.0 out of 5.0 by Wonderful staff and good sleep We stopped later in the evening and the staff was very gracious and accommodating. Had a good night's sleep, ate breakfast and started back on the trip feeling good. Nothing else we could have wanted. June 12, 2015
Rated 4.0 out of 5.0 by I would stay here again I have a level of expectation for HIE. I expect a pleasent atmosphere and clean rooms and common areas. This facility lived up to my expections as do most HIE's. I would stay her again. June 12, 2015
Rated 5.0 out of 5.0 by Pretty and Clean Had a nice stay at this Holiday Inn. The people were nice and the breakfast was great. June 10, 2015
Rated 5.0 out of 5.0 by Very well located & as always at HI Express, comfortable bed Located right off the exit & plenty of dining within walking distance. About 10 minutes or less from anything in Crossville June 6, 2015
Rated 5.0 out of 5.0 by New motto "We'll keep the light on for you"? This hotel is actually very comfortable but it appears Holiday Inn is going the cheap route with their remodeling. The breakfast area is very small, it has seating arranged so people must eat while facing the wall. It is just plain depressing. Those wanting coffee in the morning, have to get their food from one room and go to the lobby to get their coffee. The lobby is cheaply done and doesn't really have a customer desk, more like two customer pedestals for checking in. If three or more are waiting to check in, it becomes very cramped. I reserved a king room with whirlpool, thinking it would be like the suites I have had at other HI hotels. Instead it was a jetted tub. It worked out alright because the larger tub actually meant more room in the tub than normally in the morning. The internet service should not be called 'hi speed'. It is ridiculously slow during both stays that I have had at this hotel. That said, it is still a comfortable hotel and the chair in the room is very comfortable compared to most. I would recommend staying here if you want a good nights sleep and can put up with cramped spaces. June 5, 2015
Rated 5.0 out of 5.0 by Comfortable place in a good location. Located right off of I-40 with plenty of dining & shopping nearby; some even within walking distance & less than 10 minutes from nearly anything in Crossville. June 5, 2015
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