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Rated 4.5 out of 5 by 103 reviewers.
Rated 5.0 out of 5.0 by Quiet room, very comfortable bedding and friendly staff We recently stayed at the Holiday Inn and Express in Crossville, TN overnight on our way to Nashville, TN. Our room was very quiet with no highway noise yet it had easy interstate access. In choosing a hotel, my first two requirements are a quiet room and a clean comfortable bed and if I don't have a good pillow I usually don't get a good nights rest. I have found all HIE's that we have stayed in to be superior in this category. In fact, their custom pillows I feel are the best in the industry and I even ordered some for our bed at home. I also love that HIE offers a nice FREE breakfast in the morning with their trademark delicious cinnamon rolls. Other hotels have started to nickel and dime their guests by charging extra for breakfast and morning coffee. The staff was also very friendly and the amenities such as the indoor pool and hot tub were great after a long day of traveling! October 21, 2014
Rated 4.0 out of 5.0 by Excellent internet / Good Hotel As a business traveler the quality of the internet is a deal breaker. Much of my off site work is done in the hotel room and requires stable, fast internet. This location was outstanding. It makes a difference and will be a deciding factor when I return to the hotel. October 14, 2014
Rated 5.0 out of 5.0 by Everything was great--food, cleaniliness, staff, and comfort. We will stay there when we are visiting again, great place to stay in Crossville. October 13, 2014
Rated 4.0 out of 5.0 by stormy stay We experienced thunderstorms the first night,the lights flashed off, then the very very loud fire alarm went off no less than 3 times In a half hour at 3 am. The next day they tested the alarm system around 4pm when I had just returned for the day; once again I was resting when the testing began. I have stayed at this location many times before and have never had any issues, this is the friendliest staff ever and the breakfast is always great. I will stay here again. Oh yeah a beautiful lobby too! October 12, 2014
Rated 5.0 out of 5.0 by great place to stay on a road trip comfortable, clean rooms and friendly staff make this a welcome stay after a long drive, October 9, 2014
Rated 5.0 out of 5.0 by Awesome i wish that EVERY hotel I stayed at was as nice as this place... EXCELLENT. October 9, 2014
Rated 4.0 out of 5.0 by Friendly staff Good location. Room well appointed. Staff attentive. Breakfast was good. September 26, 2014
Rated 4.0 out of 5.0 by Excellent location and excellent staff Other than the room being located right next to the hotel laundry and the noise eminating from there, the room was satisfactory. The staff were all courteous and friendly. Selection of breakfast food in the Great Room was also excellent - wide variety to cater to any preferences. September 14, 2014
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