Rated 4.8 out of 5 by 11
Rated 5.0 out of 5.0 by Imcoach Patti the desk clerk
From the moment I talked with her making the reservation to the check in, Patti was one of the most pleasant desk clerks I have ever experienced and I traveled in my job for 20 years before retiring. She is the reason this stay got all high numbers. Great asset.
April 21, 2013
Rated 4.0 out of 5.0
by jerry3700 Great stay except for the chlorine smell in the lobby.
Spent the night here on the way to Nashville. We had reservations so check in was very fast and the clerk was very friendly. The room which was a king bed suite was very clean and comfortable. Great mattresses. The breakfast bar was not bad, various varieties of breakfast food included eggs, bacon, sausage, biscuits and gravy, cinnamon rolls, etc. The only complaints that we had was when you walked into the main lobby there was a smell of chlorine* (also noticeable in the breakfast room) from the inside pool (mentioned this to the desk clerk) and while getting ready to take a shower the water handle fell off but we could still turn the water off and on. We would have given it a higher rating if it had not been for the chlorine smell.
*(My wife and I for some reason develope a headache when around strong odors such as chlorine, this prevented us from having breakfast on site).
April 20, 2013
Rated 5.0 out of 5.0 by GRGrandpa Excellent Choice
My wife and I found the staff to be very friendly and helpful at Crossville and the breakfast was outstanding.
March 28, 2013
Rated 4.0 out of 5.0 by AltsIndiana Nice hotel
This was our second time here and it is a clean and comfortable hotel. The staff were very nice and helpful.
March 5, 2013
Rated 5.0 out of 5.0 by grapler late night because of snow
I was late arriving because of fog and snow. The staff was great in finding the only restaurant open because of the storm. Very friendly and helpful. The front desk man cared.
February 1, 2013
Rated 5.0 out of 5.0 by Debi55 You get your money's worth !!
This is a Spotless hotel, beds and rooms are very comfortable. quiet, great front desk service ! Breakfast has a nice variety .
November 23, 2012
Rated 5.0 out of 5.0 by TheOnePercent Crossville, TN
Great location, clean and spacious rooms, very friendly staff members, and obviously a good value. I would recommend this establishment to my fellow travelers.
November 15, 2012
Rated 5.0 out of 5.0 by GrandmaBev Great service, clean and very comfortable
Everything about this Holiday Inn was perfect. It was clean, had friendly staff and provided prompt service.
October 28, 2012