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Rated 4.5 out of 5 by 103 reviewers.
Rated 5.0 out of 5.0 Comfortable bed and service at breakfast was great My son and I were in Crossville to play golf for short vacation, we were very pleased with the room and the breakfast quality and staff, we were especially impressed with both food quality and how the staff was keeping up with the high demand, very pleased. September 7, 2014
Rated 4.0 out of 5.0 by Great Breakfast An older hotel that shows its age mainly in the room. However, everything is clean, the staff is friendly and the beds, pillows, internet, etc are up to the usual HIE levels. The breakfast is better than usual both in its quality and selection. September 4, 2014
Rated 4.0 out of 5.0 by Great little hotel in Crossville Tenn I think this was a good value for the stay and location to interstate and a better area of Crossville. September 4, 2014
Rated 5.0 out of 5.0 by Great stay We thoroughly enjoyed our stay. The front desk staff was very helpful, the room clean and comfortable, wonderful variety of breakfast items. We will definitely stay here again. September 3, 2014
Rated 5.0 out of 5.0 by Wonderful Staff!!! Your staff at this hotel were so kind and wonderful! We were working part of our days and always when we returned, they had smiles and were more than happy to greet us with a how was your day! The breakfast ladies were so kind and never made us feel rushed even when they were cleaning up. What a great group of people that work at this hotel!!! September 2, 2014
Rated 1.0 out of 5.0 by Needs Improvement The overall hotel appearance was good and the staff in the dining room was great. The food was good and fresh. The desk person that checked us in was rude with a terrible attitude. The room smelled stale and sheets and pillows had not been changed in some time. Not dirty, just old. When we brought this to the attention of the desk person that checked us in, she turned her back and walked into her office and closed the door. Not exactly the friendly Southern attitude I was used to in Tennessee. Maybe she was just having a bad day but perhaps she should have stayed home, in that case. September 2, 2014
Rated 5.0 out of 5.0 by Great Hotel/Great Staff Great place to stay in Crossville. Great staff and close to I-40. I stay here all the time for these reasons. August 29, 2014
Rated 5.0 out of 5.0 by Crossville Holiday Inn Express: Everything Is Awesome I wish we were staying here longer. We arrived at 10PM to tasty cookies and hot coffee and were efficiently checked in by the evening manager. The pool was open until 11PM and re-opened at 5:30 AM which makes it good for a morning dip prior to departure. The breakfast was high in variety and quality. Loved the pancake machine and the turkey sausage. I would plan an extended weekend trip to Crossville and explore the area if it meant staying at this Holiday Inn Express again. Sorry we were there just one night. August 24, 2014
Rated 4.0 out of 5.0 by GOOD BED AND COMFORTABLE I WOULD HAVE THOUGH THAT A ROOM REFIDGERATOR SHOULD HAVE BEEN PROVIDED. August 23, 2014
Rated 4.0 out of 5.0 by Great stop over After a long day in the car this is a perfect place to spend the night. Indoor pool August 23, 2014
Rated 5.0 out of 5.0 by Very clean room. As always when I stay at Holiday Inn everything was great. It is nice to know when I stay I can rely on a clean and comfortable room. Thank You Holiday Inn August 20, 2014
Rated 5.0 out of 5.0 by Easy on/off in Crossville A typically consistent stay in Crossville's Holiday Inn Express. You know what you are getting when you stay at one of these hotels, which is why I stay at them when I am on the road. August 19, 2014
Rated 5.0 out of 5.0 by Great Hotel! Outstanding! Will be back for sure. This is a clean well ran hotel. August 18, 2014
Rated 4.0 out of 5.0 by Typical Holiday Inn Room was fine and breakfast good and staff friendly. August 17, 2014
Rated 5.0 out of 5.0 by Excellent Location and Stay The customer service desk was welcoming and friendly. The room was clean, quiet, and comfortable. Finally, the hot breakfast was a perfect way to start a busy day. August 15, 2014
Rated 5.0 out of 5.0 by Sandy did a great job on Breakfast! Was on the World's Longest Yard Sale Rt.127. Stop for dinner and sleep, the room was nice , and in the morning breakfast was great. Sandy was so nice to us, best breakfast on are trip. A nice way to end are long week end. Thanks Sandy! August 15, 2014
Rated 5.0 out of 5.0 by Great hotel and staff We booked this hotel for our recent visit on the World's Longest Yard Sale. As usual Holiday Inn Express met and exceeded our expectations for a great place to stay. We took advantage of their swimming pool after a day of yard sales and it was wonderful. There were plenty of nearby restaurants to choose from for dinner. And their complimentary breakfast the next morning was delicious. The staff were friendly and professional, and made us feel welcome and appreciated. Thanks for a great stay! August 13, 2014
Rated 2.0 out of 5.0 by no fridge or microwave noisy , pool smelled of strong chlorine, and gym was smelly and hot . August 13, 2014
Rated 5.0 out of 5.0 by GREAT Wonderful place to stay very clean. Easy check-in close to interstate. Staff is very friendly and knowledgeable about local area and driving-road conditions. August 13, 2014
Rated 3.0 out of 5.0 by Average hotel stay Staff was nice. Checkin/checkout was quick and easy. Room was clean. Breakfast was good. Room was quiet - except for the A/C unit that never shut off when on Auto. Had to turn it off in the middle of the night before I could finally fall asleep. Bathroom well stocked with towels, wash cloths, 3 vials of shampoo, conditioner and lotion. Many HD TV channels available. Wi-Fi internet is functional but it is not secured with any kind of encryption so it is open to anyone in the hotel packet-sniffing. I had to refrain from using any personal logins while on-premise which really limited what I could use the Internet for. August 11, 2014
Rated 5.0 out of 5.0 by smoking common Not enough benches outside for smokers. The room was comfortable for 4 easily and everyone slept well. Breakfast was easy to obtain and had enough variety August 6, 2014
Rated 5.0 out of 5.0 by Everything we hoped for This was a very pleasant stay. The room was very clean and comfortable. The internet access was excellent. The staff was friendly. The hotel was near an excellent restaurant and well situated. August 3, 2014
Rated 4.0 out of 5.0 by Bed is Great but No Fridge Put an ice box or simple cooler in the room. The same room at ***** * is about 60 dollars less and has a fridge July 31, 2014
Rated 5.0 out of 5.0 by Great Location and great service The Crossville Holiday Inn Express is located right off of I-40 and is convenient to the beautiful city of Crossville and it's many golf courses. The hotel is welcoming and the staff was very friendly. We had a room with a king size bed that was very comfortable. The pillows were unique in that they were labeled soft and firm and provided outstanding support for a good nights sleep. The breakfast changed every day but always had the proper amount of healthy foods and for those of us who enjoy a big breakfast to last into the afternoon the biscuits and gravy along with the egg selection was perfect. The staff was friendly and informative and provided a wealth of local knowledge on what to see and where to go. Overall it was a very enjoyable 4 day stay with plenty of golf and other sites to see. July 23, 2014
Rated 5.0 out of 5.0 by Highly Recommend This is an excellent place to stay. It is close to Knoxville without the traffic to worry about. I did not have any issues other than the internet was very slow. Beds and pillows are comfortable The breakfast has a good variety of food, even for the health conscience. The pool is well maintained. July 22, 2014
Rated 5.0 out of 5.0 by Really nice place Great place to stay. Very clean, comfortable, good breakfast with a lot of choices. Will definitely be staying here again when in the area. July 20, 2014
Rated 5.0 out of 5.0 by Great stop in Crossville Quiet with great rooms, good breakfast choices and a friendly and helpful staff. July 15, 2014
Rated 5.0 out of 5.0 by Terrific Nights Sleep Loved the room and the staff were amazing! We had breakfast before we left and it was wonderful as well. So many choices from milk, hard boiled eggs, yogurt, fresh pancakes and cinnamon rolls, biscuits and gravy, oatmeal, bananas and apples, fresh juice and coffee. It was a great way to get on our way. My family was full and happy to begin the final leg to the beginning of our vacation. Thank you Holiday Inn Express at Crossville. July 13, 2014
Rated 5.0 out of 5.0 by great place to stay me and my girlfriend had a great stay there it was clean and the staff was really nice and slept great to thanks holiday inn express July 11, 2014
Rated 5.0 out of 5.0 by Great breakfast. Comfortable and clean room. Room was clean and comfortable. Breakfast was delicious and plentiful. Breakfast person was attentive and friendly keeping the food hot and well stocked. Biscuits and gravy, pancakes, sausage, cinnamon rolls. We try to always stay at Holiday Inn Express when traveling because of the quality, pricing and reward nights. July 6, 2014
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