Rated 4.8 out of 5 by 142
Rated 5.0 out of 5.0 by Mac1940 Great place to stay. Friendly staff
Welcoming and friendly staff especially guest manager Imran Chughtai. In a 10 day period we stayed here 3 separate times and were welcomed back like family. Rooms are large and comfortable.
Mary works hard at breakfast to make sure items were well stocked at all times. Everything in the hotel was the same high standard each of our three visits. Highly recommend this hotel. We will always stay here when in Crystal River.
February 27, 2014
Rated 5.0 out of 5.0 by anAlaskan Our second visit
We had a great time and plan to be back again. Enjoyed our stay and the beds were comfortable.
February 27, 2014
Rated 2.0 out of 5.0 by Mrs. R Clean room but noisy and difficult to relax and sleep.
The room was clean, but there were several issues I encountered, all which I addressed to the front staff which went unaddressed.
I requested a high floor, away from elevator, king size bed. Upon check in, I was told the hotel was booked and I received a room on the first floor, right next to the elevators with two queen beds. They did nothing to rectify this, nor apologize for it.
It was extremely noisy as other guests came and went all hours of the night. The person in the room next to me received a 5:30 wake up call, I could actually hear the front desk person on the phone saying, "Goodmorning, this is your 5:30 am wake up call" The walls are very thin, apparently the person in the room never shut off his alarm so when he left, we had to listen to the alarm go off from 5:30 am to 7:30 am when we finally got up.
We had to unplug the refridgerator because it kept making a loud noise and the ac didn't come on, even when we kept turning it down. The blinds wouldn't close all the way so we had a light shining in our room all night.
The breakfast was okay but the fresh fruit they had out went quickly, by the time I went up get a bannana, all fruit was gone and it wasn't replaced, even when asked.
What turned out to be a fun weekend with our family turned out to be exhausting because of lack of sleep and rest.
February 26, 2014
Rated 5.0 out of 5.0 by Suck it Great place
Staff was great very helpful. Rooms were clean and fresh.
February 25, 2014
Rated 5.0 out of 5.0 by ATPro2012 Great place to stay
I've stayed at this hotel numerous times and it is one of the best Holiday Inn Express hotels I've ever stayed in. It's super clean and the beds are extremely comfortable.
If you're ever in Crystal River I highly recommend that you stay in this hotel.
February 19, 2014
Rated 5.0 out of 5.0 by Pecans Very comfortable bed.
Enjoyed our stay & would recommend this hotel. Holiday Inn Express has always met our expectations everywhere we travel.
February 11, 2014
Rated 5.0 out of 5.0 by murtl Comfortable room friendly staff
The room and the staff were very friendly. The room was very clean. The only minor complaint, that I voiced to the morning clerk was that they did need to see about some insulation between my room and the next by the headboard. I could hear the people in the next room talking and I could hear the man snoring. Not loud enough to wake me, but heard it when I woke up. Just a little distracting. He said he would look into it and took m y room number. Pleased with the response.
February 5, 2014
Rated 5.0 out of 5.0 by DonO1000 We really enjoyed our stay.
We stayed at the Hoiliday Inn Express and really enjoyed the experience.
Our room was clean and the bed was very comfortable
We noticed how hard Mary works to make sure breakfast is perfect for all
Please let her know how much it was appreciated.
January 31, 2014