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Rated 4.8 out of 5 by 213 reviewers.
Rated 4.0 out of 5.0 by Great visit! We stayed 5 nights to explore Crystal Rivers. We were on the 2nd floor. It was very quiet. Staff was very quick when we needed towels and never disturbed us when we had our door sign out The hotel was very clean. The pool area was very clean. Breakfast was okay. We came down a couple of days around 9:15 and the woman running the kitchen wasnt very pleasant. I understand breakfast closed at 9:30'but not necessary to be agitated. We are on vacation and may sleep a little longer. Overall, it was great. April 5, 2013
Rated 5.0 out of 5.0 by Crystal River hotel Great hotel. Inman at the front desk was awesome. Kind, helpful and very accommodating. April 4, 2013
Rated 5.0 out of 5.0 by Overall experience exceeded expectations Very satisified - staff exceptionally friendly and helpful April 3, 2013
Rated 5.0 out of 5.0 by Excellent Stay! We stayed here last week for five days. This hotel had the friendliest staff, excellent breakfast bar, and very clean rooms! All staff was very helpful and super nice. If you needed to know any info on good food or fun things to do, they had menus, pamphlets and were very helpful. This was honestly, probably one of the best hotels that we have ever stayed in. This says a lot because we have been married 20 years and have vacationed alot over the years. I would definitely recommend this hotel! April 3, 2013
Rated 5.0 out of 5.0 by Managers Personal Touch The "personal touch" that the manager of this facility adds to your organization is outstanding. He greets guests by name, as they come in an out of the lobby. Advises on local activities etc. When he says he hopes you'll return again, you can tell he really means it. The facility is clean and very well kept but what puts this location above others is the "personal approach". You can be assurred when we return to Crystal River , we'll be staying there, it's like "old friends". GW April 1, 2013
Rated 5.0 out of 5.0 by Best Holiday Inn Express I've Stayed In I was shocked by how nice this hotel is compared to others of its level. The room itself was quite good and included a microwave and small refrigerator. The staff were very friendly and offered late check out and super early breakfast to accommodate our manatee snorkeling tour. Imran, in particular, stood out for his friendliness and efficiency. I also love that they offer recycling bins on every floor. April 1, 2013
Rated 5.0 out of 5.0 by Wonderful stay! We had an excellent stay! The staff was so nice and helpful. We did the manatee swim early in the morning and were able to have a wonderful free breakfast before and after our swim. The pool was nice and the rooms were great. March 31, 2013
Rated 5.0 out of 5.0 by Great Family Stay Family of 4 stayed 3/25 through 3/29/13 (2 king beds and a pull-out sofa). Location was great - we used it as a hub to explore to the north and the south. Scrupulously clean. Desk staff helpful; other staff super - offered great suggestions for local restaurants and made sure we found pool towels when we didn't know where to look. Lovely pool. We liked the easily available recycling bins. Very pretty inside. Really a pleasant stay. March 30, 2013
Rated 5.0 out of 5.0 by Large, clean, modern room, comfortable beds, inviting atmosphere We especially appreciated the friendly employees of this hotel. Imran and Dorene, the maintenance men, housekeepers, and breakfast ladies were just wonderful to us. We stayed for two weeks so this was a real vacation. The beds were so comfortable and having the use of a refrigerator and microwave was very handy. The USA Today was delivered early each morning which didn't happen at most other hotels. We would definitely stay here again when we're in the area. March 28, 2013
Rated 5.0 out of 5.0 by FABULOUS HOTEL!!! This was our first visit to a HI Express. It was fantastic from the minute we arrived. We had a bag full of garbage in our hand from our long car trip and the maintence man offered to take it without us even asking. The front desk clerk that checked us in was VERY friendly. She gave us a free upgrade. The cookies and water were a nice touch and great treat after such a long drive. Our room was HUGE and SOOOO clean. The breakfast had a nice variety and was well stocked. We will look for a HI Express in all our future travels. March 25, 2013
Rated 5.0 out of 5.0 by Fantastic stay We have stayed in hundreds of hotels....this hotel ranks at the top of the list. The beds were extremly comfortable, the rooms fresh and clean and the staff was outstanding. Special thanks to the counter person, Doreen. She was very helpful to us in extending our stay for an extra day and always had a smile and cheerful greeting for us....and everyone else she served. People make the difference....Doreen is one of those special people. I would highly recommend Crystal River Holiday Inn Express as a great place to stay. March 24, 2013
Rated 5.0 out of 5.0 by Nice service and overall apperance.close to everything(1mile) stayed here for 2 nights. service was good, staff was friendly, breakfast was WONDERFUL..the woman stocking breakfast was a very hard worker, kept it stocked and fresh. the rooms were clean, NEW,and very organized.pool was HEATED, exercise room was small,but clean.we had a room close to exit on first floor because,the hotel was NO SMOKIng( that i like)but my husband smokes so there were ashtrays out side.Imran was very helpful about the rules and very easy to deal with, close to most all attractions, but not really walking distance. March 23, 2013
Rated 5.0 out of 5.0 by A great place to stay in Crystal River My wife and I have just returned from a trip to Florida and as part of it we went to Crystal Riiver just to swim with the Manatees. We chose the Holiday Inn Express by online recommendations and it did disappoint. We stayed two nights at the hotel and the rooms are spacious, well fitted and very clean, and the front desk service was excellent with great recommendations on where to eat and quickly resolving one small issue that came up. The Manatee experience was unforgettable and was made all the better with a late check out so we could shower after we came back from the tour. I would wholeheartedly recommend this hotel and would have no hesitation in returning. March 23, 2013
Rated 5.0 out of 5.0 by Home away from home This is the third visit to the Crystal River Holiday Inn. The breakfast area is well managed and the staff is to be commended, The desk clerks are very friendly and helpful. The rooms are clean and comfortable. Each visit is better than the previous visit. We definitely will stay here again. March 18, 2013
Rated 4.0 out of 5.0 by Room 306 Hard Mattress Stayed here four times and have always had a wonderful experience. Last stay encountered the hardest mattress ever. Could not get comfortable. Waited to the last minute to reserve a room so took a "standard" room as that was all that was left available. Next time book early for a better mattress. March 15, 2013
Rated 5.0 out of 5.0 by Exceeds Expectations - you won't be disappointed! My family stayed here last week & I was very happy with our stay. The staff was exceptionally friendly (everyone from the front desk, to the laundry lady we met in the elevator, to the lady preparing the breakfast). They went above & beyond what was expected of them & I would whole heartedly recommend this hotel. The front desk lady (I believe her name was Doreen) gave us excellent recommendations for supper. All & all this was an excellent hotel, you won't be disappointed! March 14, 2013
Rated 5.0 out of 5.0 by Great Stay! My son and I stayed at the Holiday Inn Express in Crystal River on 3/7/13 for one night to be near our manatee tour. The hotel is obviously brand new... it was squeaky clean, we had a large, comfortable room, the front desk staff went above and beyond to ensure we were comfortable, the free breakfast bar was open before 6:30 am with an attentive staff member to oversee everything so we could eat before our 7 am tour... I can't say enough good things about the hotel and staff! We were greeted with smiles and chocolate chip cookies upon arrival, we were given great suggestions on places of interest (Homosassa Springs State Park was super!), the hotel is only minutes away from Pete's Pier where our manatee tour meeting point was, and there is a Dunkin Donuts and CVS on the same street. I would recommend this location to anyone visiting the area. Thanks for a great stay! March 13, 2013
Rated 5.0 out of 5.0 by Excellent experience at this hotel We were traveling within Fl to enjoy the sights of our home state. We wanted to stay near the highway and didn't plan to be in our room much. The desk staff got us to the right local places! We went to Rainbow Springs! The room was very nice, clean, quiet, pleasant. It had a small frig and microwave. We didn't need them, but it's nice to know they are there. They even have a small laundry. The breakfasts were quick, easy, varied and delicious. We'll go back! March 12, 2013
Rated 5.0 out of 5.0 by Great!!!! Staff was wonderful, friendly and wanted to make us feel special. Great room. Great breakfast. All so helpful. March 6, 2013
Rated 5.0 out of 5.0 by The Best The nicest Holiday Inn Express we have stayed in. Too bad all Holiday Inn Express doesn't provide this level of service and accomodations as this one does. Breakfast excellent...Miss Mary was great. March 6, 2013
Rated 5.0 out of 5.0 by Very happy with this facility. we would definitely book with this facility again. It was clean, nice and all of the staff were very friendly. The only draw back was that ur room was close to the elevator so we had excessive noise once in a while. Next time I'll make sure to know the location of our room. The beds were comfy and the towels were nice and clean and fluffy. The pool was wonderfully clean and warm. March 3, 2013
Rated 5.0 out of 5.0 by Clean, everything worked, plenty of towels Great to have a large variety hot and cold choices for breakfast. The front desk person was very friendly and helpful with directions and suggestions to local activities. It was also nice to be greeted with fresh baked cookies when we checked in! February 24, 2013
Rated 5.0 out of 5.0 by Super Service!! We had a wonderful stay at the Crystal River Holiday Inn. The front desk staff were polite and friendly. We were greeted as Priority Club members and given a gift bag upon check in. Maps of the area were provided too.Our room was upgraded without us asking! The room was absolutely beautiful and very spacious. We utilized the Business Center and found everything in good working order. The hotel has gorgeous art work. Breakfast was good and again the staff was courteous. A newspaper was offered to us during breakfast. The hotel was a short drive from our scheduled Manatee tour. We had a restful stay and very much enjoyed visiting the area. We will certainly visit again. February 23, 2013
Rated 5.0 out of 5.0 by Wonderful solution to a long flight I arrived early Saturday morning for a wedding weekend and my stay was wonderful. I was greeted by Ali at the front desk and he made sure that my experience was a positive one. Because I arrived so early, I asked for recommendations for local places to eat and he directed me to a small dinner off the main drive called Grannie's and took my number down in case my room was available earlier (thanks for trying!). When I did check in the room was wonderful. Spacious, clean, and, really, just what I needed after a traveling so long. Thank you! February 23, 2013
Rated 5.0 out of 5.0 by Very good surprise That was my first time in an Holiday Inn Express. Was a surprise ! A cheap price for a very good standard. Much better than Ibis or even as good as Novotel. The staff was very convenient, we were allowed to keep the room til 1.00 pm cause we have snorkling in the moerning with Manatees and would like to have a shower. Very nice stay, goody good breakfast ! I advise everyone to stay here! February 20, 2013
Rated 5.0 out of 5.0 The best ever! I travel alot for my work, and the folks here at Crystal River provided my group the best away from home experience anyone could ask for. We love Mary, who greeted us each morning, as she tended to the breakfast buffet, and the guys from the front counter - Imran and Mohammad - fell right into the sense of extended family. We will most definately stay here again when we are in town! February 17, 2013
Rated 5.0 out of 5.0 by Great value We were very happy with our stay. We will stay again. February 16, 2013
Rated 5.0 out of 5.0 by Very nice I was here on business but was very happy with the staff and cleanliness. If i am ever in this area again, I will stay here. Very knowledgeable, professional and friendly staff! Thank you! February 13, 2013
Rated 5.0 out of 5.0 by Very Nice Facility and Friendly Staff Very Nice facility and staff was very friendly. The Breakfast staffer was very nice and pleasant. Most appreciated the customer service. February 11, 2013
Rated 5.0 out of 5.0 by A real nice place with helpful staff. I am on the road a lot and hardly ever fill out these reviews , but after staying here, I was compelled to do so. We stayed here prior to going on a Swim with the Manatee tour which left early the next morning. The man at the front desk was extremely pleasant and helpful. He had a great recommendations for dinner and let us know that they would have breakfast ready early so we can get something before we left on the tour (6AM). The bedding in the room is double sheeted which is very nice and the bed was comfortable. Breakfast was typical of other hotels. I did appreciate the fresh fruit and hard boiled eggs. Some hotels only have high-carb foods - so it is nice to have other options. Over all a very nice place and I would definitely stay there again. February 10, 2013
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