Rated 4.6 out of 5 by 137
Rated 1.0 out of 5.0 by Eastlaker Inadequate management & staff
Part of a wedding party. Due to possible winter storms, I made an advanced purchase reservation one day prior to arrival which later I called twice requesting cancellation. The first staff almost cancelled it without paying attention, which I should have just let her do it, but wanted to be sure and then she realized she can't cancel it. I then asked for Sales Manager information, and left a message for her, but she never bothered to call back. Strike ONE.
Next day, called for Sales Manager, and explained that I had worked for HI brand, and her response was "then you should know we would charge for cancellation..." Wow! (I thought hospitality is in the business to take care of people, or help find solutions/negotiation to mutual satisfaction....) Strike TWO!
Upon checking, made three attempts to get group rooming list. Staff's response: Our GM said we can't and we can hand write it for you..." but never did. (who hand writes nowadays, seriously! And I had the steps to print the list, but she wouldn't budge... "Our GM said...")
One of our family members experienced rude, unfriendly staff at check in. Staff never smiled nor made eye contact.
On departure date, a family member realized something was missing from her room. Front Desk never offered to have Engineering print room entry report, left note for GM to contact. Surprise, surprise, GM never contacted anyone. Strike THREE.
Conclusion: "Award winning". Perhaps in 2012, but the staff and management's cold and inadequate treatment makes this a definite Don't!
January 11, 2014
Rated 5.0 out of 5.0 by DJD1 Great service, good breakfast.
Had a great time with family. Appreciate the convenience and cleanliness. Thank you
January 5, 2014
Rated 5.0 out of 5.0 by ann girl Handicapped room
The room was large which made it easy to move my husband wheelchair around the room. Carpet doesn't help but was not too bad. Good bathroom with enough handicapped equipment.
The staff was very friendly at a time when I needed it most. We came to Culpeper for my sister's funeral.
January 3, 2014
Rated 5.0 out of 5.0 by Hiking Family Nice amenities
We enjoyed our stay at the Holiday Inn Culpepper. The room and facilities were very large and comfortable. The pool was warm, and we appreciated the hot soup served in the evening -- along with the movie in the lobby. The breakfast was clean and ample, too.
One drawbacks was evident, though. Each morning that we were there, the maid service knocked multiple times on the door starting at 8:30 a.m to come in to clean the room. And this happened every 15 minutes or so even though we politely said that we would be another half hour to an hour getting ready to leave.
But overall, this Holiday Inn is a great place to stay in a very nice area. We will stay there again!
January 3, 2014
Rated 5.0 out of 5.0 by SHammer1 Good value, nice room, good breakfast
This is absolutely the best hotel in Culpeper, Va. The hotel is clean, relatively new, and comfortable. The indoor pool is nice and the on-site breakfast is outstanding. If you need to stop overnight or longer in Culpeper, this is the place to stay. Meets and exceeds expected IGH standards.
December 11, 2013
Rated 5.0 out of 5.0 by Bandicoot Brilliant Stay - Brilliant Staff
What a shame we only had one night at this hotel. They staff were fantastic, the facilities great and a really good location. If there was one gripe it was that the office chair tended to tip a little too far backwards so I spent most of my computer time teetering on the front edge of the chair so that I didn't fall back. Apart from that it was a brilliant stay. Lovely breakfast included in the price with unexpected hot items (we thought we would only get a continental). We will definitely return to this hotel.
November 21, 2013
Rated 5.0 out of 5.0 Clean hotel, nice staff
Immaculately clean, friendly and helpful front desk staff, very nice place. I would recommend to anyone staying in that area.
November 18, 2013
Rated 4.0 out of 5.0 by wfsparent friendly
The night check-in clerk was very friendly and helpful.
November 13, 2013
Rated 5.0 out of 5.0 by JimBic Stay
Nice facility! Would stay again if in area. Staff was extremely friendly and helpful.
November 6, 2013
Rated 3.0 out of 5.0 by screasey Heater/AC fan is very loud
The air/heater fan is only one speed and very loud and blows hard. Made it hard to sleep or hear the TV without turning the volume very high. Otherwise, it was a nice hotel. I only gave it one star because I got so little sleep due to the heater fan issue.
October 23, 2013
Rated 5.0 out of 5.0 by LALL0146 Friendly, clean, home away from home
Although it was a busy weekend at the hotel it did not take away from their friendly atmosphere. It was very clean and comfortable. We enjoyed our stay.
October 19, 2013
Rated 5.0 out of 5.0 by theafs Look forward to staying again.
We stayed in this hotel for parents weekend. The room was clean, beds comfortable, hotel quiet. Enjoyed movies in the lobby Saturday night.
October 16, 2013
Rated 4.0 out of 5.0 by jeob1972 Holiday Inn Express - Culpeper, VA
The hotel exceeded my expectations in every aspect.
October 16, 2013
Rated 5.0 out of 5.0 by Lizabet Can't wait to return!
Outstanding property and staff. Couldn't ask for more!
October 15, 2013
Rated 5.0 out of 5.0 by bonandliza Clean, Comfortable, SUPER staff!
Super nice front desk staff, super clean room, brand new comfy mattresses, lovely clean sheets, fluffy comforters, clean duvet covers, everything Navy-standard spotless and tidy. Great shower pressure, perfect amenities - for a Holiday Inn this couldn't have been better. I was surprised, expecting a motel experience but this is just as nice as expensive hotels. Oh, and refrigerator in every room. What more could you ask for?
October 15, 2013
Rated 5.0 out of 5.0 by ninamargie Great Staff
My whole family loves this hotel. The staff is the best I've ever dealt with. A large clean room and very nice breakfast buffet combined with the staff made for a great weekend getaway. Can't wait to come back.
October 10, 2013
Rated 5.0 out of 5.0 by Jedediah Smooth
Our stay was easy, comfortable, and pleasant. The staff at this inn was exceptionally friendly and helpful, and it was a pleasure to deal with them.
October 7, 2013
Rated 5.0 out of 5.0 by daleypaley Clean and comfortable
Extremely comfortable stay. Staff very friendly and courteous. Breakfast choice very good. Soup on offer each evening - nice touch. Pity no restaurant available.
October 1, 2013
Rated 5.0 out of 5.0 by GerriL Comfortable Bed
Very nice hotel with great amenities. Check in was swift, courteous and friendly. Only issue we had was a couple of days before arrival, we called to find out if we could check in early, since check-in was 3PM and we had a wedding that was to start at 4:30PM. We were told that was impossible to arrange for, since they wouldn't know in advance if people would be checking out early or not. The lady told us that we should call in advance of arrival but even that would not guarantee an early check-in.
All in all our conversation made me feel like we were an imposition that she did not want to deal with.
September 25, 2013
Rated 4.0 out of 5.0 by RPMsr "My Stay"
I normally stay @ the Orange Express. Thought that I would try this location. A lil closer to where I was visiting. After viewing pics on your site I was expecting a Jacuzzi. I understand that I didn't ask for aJacuzzi suite.
The exhuast fan in bathroom was unservicable well as the heat. Not ine of my best stays. I simply shortened my trip and went home. The orange location had flatware, dishes, glasses, etc. Its even an older location. .
September 24, 2013
Rated 5.0 out of 5.0 by MLatham Fantastic hotel
Having spent best part of the last 3 months in different Holiday Inn's in New York.I can't recommend this hotel enough.
All the staff are very helpful and genuinely happy to see you.
It's all the small touches that make this hotel stand out, ie fresh fruit,soup and water in the lobby AND the very polite staff, it was almost like coming home when I arrived on my second visit.
The rooms (1 bed suite) are more large enough to work from.
I can't wait to get back after my diversion to New York for a week.
September 22, 2013
Rated 5.0 out of 5.0 by coomother Great choice
We were very pleasantly surprised by this stay. I'm glad we became members of the IHG Rewards Club while we were there. Will be sure to use this service when we travel in the future.
September 10, 2013
Rated 5.0 out of 5.0 by acornpi Property conditions are excellent
The bed was comfortable, the sleep timer on the TV worked, the overall appearance of the property was clean and very well maintained. The staff was very welcoming and kind. I highly recommend this Holiday Inn Express,
September 9, 2013
Rated 5.0 out of 5.0 by Judy313 Friendly Staff and Clean Facilities
We visit our daughter and her family in Culpeper and I remember the days before the Holiday Inn Express was built. We are so happy we can stay here! It's always clean and the staff is friendly. I'm so glad Holiday Inn chose Culpeper for their hotel!
September 5, 2013
Rated 5.0 out of 5.0 by 3zzz Helpful & Friendly Staff
Anita was simply GREAT at check-in, room was clean, and breakfast was warm & tasty.
August 29, 2013
Rated 5.0 out of 5.0 by Goldymom Comfortable Bed
We were at the Holiday Inn Express in Culpeper just briefly on our way to a Saturday morning wedding in Boston, VA. The facility was very clean and the bed was very comfortable. It was also very convenient to where we were going.
August 27, 2013
Rated 5.0 out of 5.0 by lastop Great staff
The staff at the Culpeper Holiday inn makes you feel at home and very helpful. I feel that the price of my room was on the high side compared to other hotels in the area.
August 24, 2013
Rated 5.0 out of 5.0 by BeeGeee Lobby
Our six year old grand daughter came to visit and the lobby is designed with that thought in mind,
August 21, 2013
Rated 4.0 out of 5.0 by salemnorth13 Convenient, comfortable and clean.
Our stay at your Holiday Inn Express was better than what we thought it would be. Our rooms were clean, seemingly newly furnished and comfortable. The guests services better than expected. Friendly staff, professional service, reasonably priced, sufficient parking, and conveniently located near a major highway, gas station and convenience mart. Perfect! We hope to return when we are back in this area.
August 13, 2013
Rated 5.0 out of 5.0 by MaryLB Spacious, clean & comfortable!
Enjoyed this hotel very much. Very clean, lots of room, large lobby area to enjoy the complimentary breakfast!
August 10, 2013