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Rated 4.7 out of 5 by 242 reviewers.
Rated 5.0 out of 5.0 Fun with Family We stayed here twice during our time in Black Hills. The first time we were in a room and the next time one of the suites. We loved it! Our grandchildren felt very safe and the front desk personnel - especially Axel - treated them like individuals. As my granddaughter said, "He asked, how can I help you instead of who are you with." A little thing, but important. The room and the suite were very clean and even though we were next to the elevator, it was quiet. The pool was clear, clean, and large. The hot tub was perfect temperature but could use a little less bromide. We enjoyed the breakfasts and the nice area in the back. The balcony was clean on the suite and our late night picnic was terrific. I highly recommend the hotel, especially the suite. Thank you for the great stay! August 29, 2015
Rated 5.0 out of 5.0 by Comfy The HIX @ Custer was a great choice for Black Hills Bike Rally in Sturgis. The hotel, staff and service were excellent and I'll stay there again when I return to SD in the future. August 26, 2015
Rated 5.0 out of 5.0 by Great Service Holiday Inn Express was Excellent!!!! The only slight concern I had was ~ because I have Rheumatoid Arthritis it was difficult to get in and out of the bathtub/shower easily. August 26, 2015
Rated 5.0 out of 5.0 by Very nice hotel This stay was very comfortable and free of problems. The location is excellent. The grounds are very nice. The hotel lobby and breakfast area have a lodge feeling. Rooms are comfortable, clean, and nicely decorated. Beds are comfortable. Its hard to find a complaint other than: The air conditioning was a bit noisier than newer hotels, and electrical outlet access was limited. None on lamps, etc. August 26, 2015
Rated 5.0 out of 5.0 by Anniversary Trip My wife and I celebrated our 32 Year Anniversary with a Road Trip to Mount Rushmore and the surrounding areas. We used the Holiday Inn Express in Custer as our home base. Great location. August 25, 2015
Rated 5.0 out of 5.0 by Leisure stay to see Mt Rushmore and Crazy Horse It was great. I used this hotel because I do have your rewards card and hope I got points for my stay in Custer SD August 20, 2015
Rated 5.0 out of 5.0 by Friendly and accomodating staff, clean hotel Great hotel! Staff was very friendly and accommodating. We needed a late check out and they were able to do that for us. Hotel and rooms were clean (liked the large bathroom). Walking distance to restaurants and shopping. And the kids loved the Pancakes at Night promoition. August 19, 2015
Rated 5.0 out of 5.0 by Wonderful! I have stayed here multiple times, and the staff always deliver. This hotel is in an EXCELLENT location and maintained well. The rooms are great, the patio and fire pit are excellent touches, and the entire atmosphere fits perfectly for the the area. HIGHLY recommend. I had a last minute request and they took great care of me. August 17, 2015
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