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Rated 4.6 out of 5 by 122 reviewers.
Rated 5.0 out of 5.0 by Excellent service but expensive per night The customer service at this location was beyond our expectations. The pool was inoperable but the accommodation was use of the pool at a neighboring hotel. However, the cost per night was significantly greater than other cities for the same type of room. We would return to this hotel. July 20, 2014
Rated 3.0 out of 5.0 by Great Property / Poor Room! We have stayed here once before in the upper level with the same suite style and it was PERFECT for our family of 5! Plus the price was reasonable! That is why we came back! This time we were on the lowest level by the exit door - same room style. The room style was still PERFECT (seperate King Bedroom - Queen bed & pull out couch in the living area) BUT the NOISE!! AWFUL!! We could HEAR EVERY time a person exited/entered the building, everytime people went up & down the stairs (right by our door), spoke in the hallway, and every jump the kids upstairs jumped. The upper unit also had a balcony. The lower Unit did not have a patio. There was no price difference. Bad News! Great Pool! Great Everything BUT the exact room #100. I would NEVER get a lower level room again! July 19, 2014
Rated 4.0 out of 5.0 Beautiful Property. Property was very nice. A little pricey. Hotel staff was ok, not the friendliest. July 18, 2014
Rated 5.0 out of 5.0 by new and clean! Beautiful rooms, view from room window hard to beat! Nice and clean and comfortable. July 15, 2014
Rated 5.0 out of 5.0 by Overall Experience We enjoyed our stay at the Inn. It was a bit higher cost wise than we expected. The quality of the Ill however made it OK. Very nice Inn and would recommend it. In fact just did. THANKS for a nice stay. July 15, 2014
Rated 5.0 out of 5.0 by Great place to stay in Custer Great location, very clean and quiet rooms. The breakfast was great every morning. The staff kept everything well stocked and the setting is very relaxing. July 6, 2014
Rated 5.0 out of 5.0 by excellent Super lobby/breakfast area. Surprisingly Great views to garden/hill on back side of property. Un-expected pleasure to stay in this hotel. July 3, 2014
Rated 5.0 out of 5.0 by Quality of service is excellent. Holiday Inn Express and Suites in Custer, South Dakota is a great vacation accommodation get-away. The staff are friendly, courteous, and very helpful. We appreciated the full breakfast every morning and enjoyed sitting outside by the waterfall and fire pit. The lobby and breakfast area are beautiful. We also enjoyed the fitness room for getting some much needed exercise after traveling. June 30, 2014
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