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Rated 4.7 out of 5 by 227 reviewers.
Rated 5.0 out of 5.0 by Please disregard my previous review - posted in error Please disregard my previous review of the Hiliday Inn Express in Custer, SD. It was intended for the Holiday inn Express in Casper, WY. Our stay in Custer was great. We would stay there again and we highly recommend it. July 31, 2015
Rated 3.0 out of 5.0 by Usual great Holiday Inn experience, but -- Staff greeted us promptly and immediately informed us that we were booked on the 3rd floor and the elevator wasn't working and wouldn't be repaired during our stay. The only rooms on lower floors were handicap accessible, so we carried our stuff up 3 flights. Maybe things are different in Wyoming, but in Michigan I can get elevator service within a few hours, even on weekends. The real downside was they didn't offer any rate adjustment for the inconvenience, nor did staff seem really concerned that a pair of seniors had to schlep their stuff up stairs. (Okay, it was good exercise.) July 29, 2015
Rated 5.0 out of 5.0 by Al's review Wonderful place, quality constructed hotel. Rooms spaces, good furniture, excellent bkfst area and food selection, Staff and Service excellent. A little pricy, however that is to be expected during the tourist season. July 28, 2015
Rated 5.0 out of 5.0 by We enjoyed our stay very much. Convenient to our travel on the interstate. Close to good restaurants and it was very easy to get to.We would stay at Holiday Inn Express again in our travels.. July 27, 2015
Rated 5.0 out of 5.0 by Best Experience for the family We actually booked a hotel close to Mt. Rushmore and were so disappointed by the place that we checked out the next morning. Custer was further south than I had intended to stay, but it worked out so much better. It's really not much of a drive between Custer and Rapid City and Custer had so much to do and the hotel was such an improvement from our original hotel. Lots to do in the area, easy to navigate, and Custer State Park was right down the road and the kids loved it. Plan on going to Custer and staying here again. Really great place to stay. July 27, 2015
Rated 5.0 out of 5.0 by Great Hotel and Location Stayed here for 4 nights while visiting Custer State Park, Mt Rushmore, Wind Cave and Devils Tower. Great base location for these activities. Hotel decor is individualized to this geographic region, not the standard Express look. Breakfast was great bonus each morning. Staff were friendly and responsive to our needs. Rooms were clean, fairly spacious and everything was in good working condition. Did not use the pool but there were a number of families who did. There are laundry facilities for guests. Would strongly recommend consideration of this property if you are visiting SW S Dakota. July 25, 2015
Rated 5.0 out of 5.0 by Al's review Great place, quality constructed hotel, bkfst area well laid out with excellent seating. Staff excellent. Parking for Handicap exceeds ADA, this place is handicap friendly. Bkfst selection above average. Price a little pricy, but it's that time of the year. WiFi (Internet) good July 25, 2015
Rated 5.0 out of 5.0 by Rushmore and more Our trip to the area included see Mt Rushmore. Fabulous! We hung out at the fire pit one evening. We asked the front desk for Marshmallows. They did not have any, but they had marshmallow sticks. It would be great if they had a little bag of 4-5 marshmallows to give out. The two closest convenience stores were out of marshmallows. July 20, 2015
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