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Email or IHG® Rewards Club # PIN
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Forgot PIN
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If you have forgotten or lost your Personal Identification Number (PIN), we can email your PIN to the email address in your IHG® Rewards Club account profile.
If you do not have an email address in your profile, please contact your local IHG® Rewards Club Customer Care  to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address viawww.ihgrewardsclub.com/email.
IHG® Rewards Club # Email Address

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Create PIN
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IHG® Rewards Club # ZIP/Postal Code
First Name Last Name
Please select a 4 number Personal Identification Number (PIN) which will be used to access your IHG® Rewards Club account.
PIN Verify PIN
 
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Create Email
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Thank you. Your PIN has been created. Please enter your email address so you can use it to log into the site in the future.
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Frequently Asked Questions

Search our information center to find specific answers to many commonly asked questions. By browsing through our topics, you'll be able to answer your questions when it's most convenient for you.

IHG® Rewards Club

Account
Points
Program
Rewards
Hotel Reviews


Account

How can I change my PIN?
You may change your PIN online after signing into your IHG® Rewards Club account and clicking on "Personal Information".
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How can I sign into my account online?

You may sign into your account at any time via the login box at the top right of every page.
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What if I have forgotten my membership number?
You can call your nearest IHG® Rewards Club Service Center or email us Link will open in new browser window. to retrieve your membership number.
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I have forgotten my PIN. How can I retrieve it?
Simply go to the IHG® Rewards Club home page Link will open in new browser window., enter the email address we have on file for you and click Need/Forgot PIN#. Our system will automatically email your PIN to you at that email address.
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No email address on file?
Simply call the IHG® Rewards Club Service Center and speak to one of our helpful account managers.
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How do I create a PIN?
If you don’t have a PIN yet, access our Create Your Pin page to create a PIN for your account.
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I cannot find my IHG® Rewards Club card. Can I get a new one?
Yes. Just sign into your account, go to  Member Materials page Link will open in new browser window. and print a new card. You can begin using it immediately.  Or, you can choose Request New Card if you wish to get a plastic card which will be sent to your address within 2-4 weeks.
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How often will I receive a IHG® Rewards Club eStatement?
You will receive your account activity in a bi-monthly eStatement. If you do not wish to receive these, please update your email subscription in Communication Preferences Link will open in new browser window..
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How do I update my email, account information and/or preferences?
Sign into your account and go to Personal Information Link will open in new browser window. to update your account information.  If you wish to update your email address and set your travel preferences, please go to My Travel Profiles.
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How do I deposit point vouchers online?
Go to our Point Voucher redemption page Link will open in new browser window. and enter your IHG® Rewards Club number and voucher number.
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Can I purchase IHG® Rewards Club points?
IHG® Rewards Club points can be purchased in 1,000 point increments, up to a maximum of 40,000 points in a rolling calendar year. For detailed information on costs, increments amounts, and additional terms and conditions, simply sign into your account and go to the Account Status page Link will open in new browser window..
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Can I transfer points to my family and friends?
IHG® Rewards Club points can be transferred to another IHG® Rewards Club member in 1,000 point increments for $5 USD per 1,000 points. There is no limit to the number of points a member can transfer or receive. Click to Transfer points now Link will open in new browser window.. For cost, increments amounts, and additional terms and conditions, go to the Account Status page Link will open in new browser window.. For additional assistance, you may call the IHG® Rewards Club Service Center.
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Do IHG® Rewards Club Points expire?
No. IHG® Rewards Club points never expire.
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How do I become a IHG® Rewards Club Gold member?
IHG® Rewards Club Gold membership will be awarded to you if you have a minimum of 15 nights at qualifying rates or if you earn at least 20,000 points during a calendar year. Once you have earned Gold Elite membership status in any calendar year, you will maintain such status through the end of the following calendar year. You may also purchase a Gold membership for a fee of $50 USD. Gold memberships that are purchased are only valid for the duration of the calendar year in which they are purchased. If you wish to upgrade to Gold Elite Status now, please click here Link will open in new browser window..
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How do I become a IHG® Rewards Club Platinum member?
IHG® Rewards Club Platinum membership will be awarded to you if you have a minimum of 50 nights at qualifying rates or if you earn at least 60,000 points during a calendar year. Once you have earned Platinum Elite membership status in any calendar year, you will maintain such status through the end of the following calendar year. To know more about the status and its benefits, please click here Link will open in new browser window..
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I lost my IHG® Rewards Club card, how can I get a new one?
If you have lost or misplaced your IHG® Rewards Club card, you can easily print a new one. Just visit the IHG® Rewards Club Member Materials Link will open in new browser window. section of your IHG® Rewards Club Account to obtain a new member card.
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