Rated 4.3 out of 5 by 83
Rated 2.0 out of 5.0 by ed12344 Serviceable for the Area
On my way to Port Fourchon I stayed at the Holiday Inn in Galliano / Cut Off. Upon check in I was assigned to a room on the third floor. Around 10:30 pm someone tried to enter my room. Luckily I had the security bar on. I called down to the front desk to ask if it was hotel staff that had tried to enter and they said no. The next morning at check out, after my overcooked biscuit, I found out that I had been checked into the WRONG room. I was assigned a 1st floor room and they had tried to check the right person into the room I was mistakenly assigned. I have no idea how this happened. The lady at the front desk seemed confused at why I was trying to check out of my third floor room because I was staying in a 1st floor room.
On top of all of that, the room I stayed in had clearly had a water leak at some point from the roof. The ceiling had several large water spots and hanging drywall tape at the seams. The room was also very humid, everything seemed to be wet and never really cooled off, even though I set the temp to 65. The A/C rattled all night and made horrible noises that sounded like an unbalanced fan. The combination of the constant rattling sound from the A/C, the humidity and some random person attempting to enter my room while I was sleeping made the stay less than bearable. On top of that the price was way too high. Nearly twice as much than a stay at an IHG property in New Orleans that I stay at regularly, that is much nicer than this location.
August 28, 2015
Rated 5.0 out of 5.0 by dustinbrown mistaken last review
I was mistaken due to lack of sleep. As before I still think the world of Jessica and Katie. They are the best service representatives I have dealt with world wide.
August 26, 2015
Rated 5.0 out of 5.0 by Jimmmmmmmmmm Clean Hotel
Hotel was clean and comfortable. I was there for one night on business and was very pleased with the accommodations.
August 26, 2015
Rated 1.0 out of 5.0 by dustinbrown 11 Aug comfortable stay
Would have to say the staff was amazing. Take my hat off to Katy and Jessica for there superior service.
August 25, 2015
Rated 5.0 out of 5.0 by Patriots 37 Bed was comfortable and room was cool
The room was comfortable, the bed and pillows were great and the room was cool after a long hot day on the docks.
The staff was friendly and helpful.
They need to check into the storage on the dairy products, as 3/4 milks I pulled from the cooler at breakfast were spoiled. No obvious reason such as date, but that would point to products sitting out too long or an inoperative cooler in the back room.
August 10, 2015
Rated 5.0 out of 5.0 by Bernabe Good service
enjoyed the stay and the rooms was very nice when I arrived.
August 7, 2015
Rated 3.0 out of 5.0 by cmhall559 Sticky Carpet
The room was clean and comfortable, except for the carpet. If I walked in bare feet it felt sticky, and it seemed to be everywhere in the room. I suspect it was either from a carpet shampoo or the high humidity outside. I did not ask for a new room because I checked in late and had to get up early, but the staff I dealt with was so friendly and accommodating I know they would have done everything they could to help had I complained.
July 28, 2015
Rated 5.0 out of 5.0 by robz77 nice
Very nice property and staff. Most comfortable pillows.
July 25, 2015