Rated 3.9 out of 5 by 34
Rated 4.0 out of 5.0 by Dirtfan great location
Waffle House and Starbucks, right next door.
Baby Dolls across street, Mens Club within walking distance. What more could you ask for?
November 5, 2013
Rated 5.0 out of 5.0 by Toby20 Staff was wonderful and service was great.
Had a wonderful stay. Staff was very helpful. My wife left wedding rings and housekeeping turned them in. Hotel staff mailed them and received them in mail as requested. Thank you Holiday Inn Express Dallas!
October 30, 2013
Rated 3.0 out of 5.0 by grotshops OK stay, some things could have been better
Stayed three nights during Texas-OU weekend. This appears to be an older property that has been refurbished/rebranded. The common areas were comfortable and generally up to HI Express standards. The exercise room is small and was experiencing some electrical problems. Cardio equipment was good, but there's only one weight machine, which was missing some attachments. No dumbbells or mats. We did not use the pool.
Of our two rooms, one was fine. The other had a perfumey smell, apparently to cover up some other less pleasant odor which we could not identify. The rooms were clean, and are very spacious, and bathroom, A/C, TV and internet worked fine. The beds were not as comfortable as in some other HI Express properties. There were water stains on the ceiling, probably from tub overflows in the room above us. The room safe did not work, and we were informed that none of the safes are operational. So why leave them in the rooms? We also had problems throughout our stay with some of the room keys failing to work.
Breakfast was standard for this chain; however, the one morning we ate toward the end of the serving time, some items had not been replenished, so the pickings were slimmer than usual.
Most of the staff, with a couple of exceptions, were friendly and helpful. The immediate neighborhood is pretty marginal (a "gentlemen's club" is across the street), but there is adequate parking and access and we felt safe. There is a Starbucks adjacent, which was nice. As other reviewers have mentioned, the hotel is close to numerous restaurants.
October 22, 2013
Rated 5.0 out of 5.0 by Emanchelle Best staff!!
Christie and Travis were super friendly and helpful. They made a good stay even better!
October 21, 2013
Rated 5.0 out of 5.0 by RobTraveler12 Love this property! Great place! Terrific staff!
I stay at IHG properties nationwide at this is one of my favorite places. Terrific staff. Special recognition goes to Christy at the front desk who is always ready to help and has great customer relationship skills. Also, I noticed the manager chatting with customers at breakfast making sure all is going well..nice touch! Very attentive and helpful staff. Breakfast is always fresh and good. Facility is very well kept and clean. Property is a few steps from a Starbucks! Great! Very close to Love Field and major freeways. Thanks all for a job well done. I will be back soon :)
October 18, 2013
Rated 4.0 out of 5.0 by Lynn65 Lynn65
Would appreciate Greek yogurt instead of Light yogurt with artificial sweetners. Friendly staff. Close to restuarants and Love airport. Hate those in room AC units. Bed was comfortable. Corners in bathroom could have been cleaner.
October 5, 2013
Rated 3.0 out of 5.0 by Tad07 Older but Clean and Good Staff...one thing to watch for though
One thing to watch for is that not all the rooms have hard wired internet access even though the jack is there. Make sure you request a room that has it if you need the speed and/or security for business. It is an older hotel, but has been pretty well maintained. I had no problems with the staff, but didn't need them for much either.
September 29, 2013
Rated 4.0 out of 5.0 by Tbake4 Consitent with others
About on par with what i have come to expect from the Express hotels. The indoor pool and hot tub is a nice feature at this location. One of the two treadmills in the workout room was fully functional and smooth, which is become a rare event at most any hotel. All in all, a good experience and close to local restaurants.
September 26, 2013