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Rated 4.1 out of 5 by 86 reviewers.
Rated 4.0 out of 5.0 by Good business travel value I prefer Holiday Inn Express because I appreciate the free hot breakfast and the fact that many of the Express properties are recently purpose-built. This location is an older building with extensive remodeling to match the Express setting and ambiance, and while it shows its age in a few areas, they have done a good job at renovation. The public areas are bright and clean, the breakfast room is comfortable and clean, and the pool area is well kept. I had a single room that came with a sofa, big enough for lounging, but unfortunately not facing the TV- they should switch the TV and desk. The air conditioner is dated and primitive, but functional. I was surprised to have fully opening windows (in Dallas!), although my room faced the highway and the security lights outside prevented me having the windows opened even it if wasn't 90 degrees outside. The staff at the front desk seemed to be on the phone every time I walked by. There are restaurants a few blocks away, and a Studio Movie Grill for those who like a movie and drinks at one location. Home base for three nights, great price, excellent location. August 26, 2014
Rated 4.0 out of 5.0 by Great Location/Clean Hotel Great location, since everything is conveniently located within minutes of the hotel. Could use some updating in the halls and walls department. The rooms are clean and the staff is friendly. August 25, 2014
Rated 5.0 out of 5.0 by The Place Was Great! Friendly Staff. Great rooms! Very Enjoyable! I can honestly say I don't have a bad thing to say. We thoroughly enjoyed our stay. The Hotel was close to everything we wanted to see and do! Great information on local attractions in the Lobby! August 21, 2014
Rated 4.0 out of 5.0 by Holiday Inn Express Dallas Stemmons Good value hotel. Friendly staff and clean rooms with easy access to major highways. Close to lots of restaurants and bars as well. August 21, 2014
Rated 5.0 out of 5.0 by comfort I recommend there being additional blankets in the rooms for those of us that prefer to have more. I know it isn't your fault that a room mate has it too cold but an extra blanket in closet would have been awesome in my situation. August 20, 2014
Rated 2.0 out of 5.0 by Average Room was not ready when we checked in at 3:30 pm and the pool was severely discolored. August 14, 2014
Rated 5.0 out of 5.0 by Smoking Rm 237 was supposed to be a non-smoking room. Reservation was ordered that way and the room had a no smoking symbol by the door. But there had been smoking in the room previously. it had fragrance etc in it but it did not cover it up. It was very obvious. I've never smoked and it was VERY OBVIOUS smoking had been there. My friend also agreed and verified it. August 3, 2014
Rated 5.0 out of 5.0 by Great service I had several atypical requests during this particular stay, but the hotel staff was able to accommodate each of them. July 31, 2014
Rated 5.0 out of 5.0 by Great stay with one exception I was very concerned when exiting the elevator and was met with the smell of cigarette smoke and heavy perfume. However, the corridor to my room and my room itself were ok with no unpleasant odors at all. Great place to stay. July 26, 2014
Rated 3.0 out of 5.0 by Not the Cleanest...but I liked the stay overall at this Holiday Inn, but there were areas I was let down. Found hair(not mine) inside the pillow. Hot water and internet was tricky at times. Bed was awesome in comfort! Breakfast was mixed. The bread(all except for the cinnamon rolls) tasted old...yuck Coffee was good! July 23, 2014
Rated 5.0 out of 5.0 by Great night rest and location It was a great place to stay. The location is great with lots of good restaurants close by. Easy to get in and out. This is a can't miss. July 23, 2014
Rated 5.0 out of 5.0 by Clean and cmfortable This Hotel is one of the cleanest and nicest I have stayed in recently. The staff was very helpful and the hotel was close to a few restaurants which were easy to get to. July 21, 2014
Rated 2.0 out of 5.0 by Never Again Beds worn out. Feels like you're going to fall thru tub when taking shower. Internet wouldn't pick up on phone from 1st floor. Large strip club right across the street. Just seems ghetto. Not up to par with the Holiday Inn brand I'm used to staying in. July 17, 2014
Rated 5.0 out of 5.0 by everything was very nice We enjoyed our room very quiet, the aircon worked really well we stayed cool and It was July in Texas. My Grand Daughter had a great time in the pool. Breakfast was varied and everything we ate was very good. Even though we came thru after a crowd the lady tending the buffet was right on it refilling everything and we loved the pancake maker. July 14, 2014
Rated 5.0 out of 5.0 by Good place to stop This was my first time to this location, and it was a great stay. They upgraded my room and I had no problems the whole stay. Will definitely be back when I return to TN. July 14, 2014
Rated 5.0 out of 5.0 by Thank you We enjoyed our stay thank you very much. Grandson lost his cap there and even after we left the staff was helpful. Even though the cap was lost for good I received a call from housekeeping the next day to let me know no one had found it. Great customer service guys!! July 14, 2014
Rated 5.0 out of 5.0 by very comfortable bed I really liked the location and the bed and pillows were comfortable. Went to a convention at the AT July 6, 2014
Rated 2.0 out of 5.0 by Average Mattress, old carpets, but good staff Mattress was obviously a lesser quality. Sheets were clean, but floors seemed dingy probably due to age. Wait staff was courteous. Just an average room for an average price. July 3, 2014
Rated 4.0 out of 5.0 by Fairly Nice Breakfast was nice and welcoming. Rooms clean and comfortable with helpful staff. Quiet atmosphere! Prefer the shuttle service at the Irving motel of same brand as well as its location. Wireless internet connection did not work well for us with constant disconnects. July 2, 2014
Rated 4.0 out of 5.0 by Close to airport Stayed here because we were flying out of DFW the next day. The workout room is a bit small and the equipment somewhat outdated but otherwise we had no complaints. The staff we dealt with were very friendly and helpful. June 30, 2014
Rated 2.0 out of 5.0 by Guest bathroom problems Everything was good except the bathroom. There was a dirty washcloth on top of the shower curtain, hair in the toilet. The shower stop did not work. June 26, 2014
Rated 5.0 out of 5.0 by My Home Away From Home I stayed here for 5 weeks while working in Dallas. The front desk team is wonderful...they have a smile on their face at 6am and late into the night ready to greet you or tell you to have a great day on your way out. The room was very clean, the bed was super comfortable! I enjoyed their breakfast which was included in the price of my stay...they had so many options to choose from. They also have an outdoor pool that I was able to relax at. The location may not be in the best area but it was so close to many great restaurants and I could walk to Starbucks and feel safe. They all made my home away from home very enjoyable! June 24, 2014
Rated 4.0 out of 5.0 by great service overall This was a great place to stay friendly and helpful staff. Being a visitor to the city I needed help with directions to certain places I was trying to get to and the staff not only had told me how to get there they printed me directions to these places which was very helpful, Thanks. June 24, 2014
Rated 2.0 out of 5.0 by Uncomfortable Bed, Stinky A.C. The bed was extremely uncomfortable, and the rooms slightly noisy. Room was clean and straight. Front desk staff were fine. The air duct above the side door I used smelled awful like something died in it. Breakfast was average. Location was spot on for what I was doing in that area. I will most likely try to find a different place to stay whenever I am in that area again if able to. June 20, 2014
Rated 5.0 out of 5.0 by Welcomed Surprise We were not expecting to find such a nice hotel at this location. We were pleasantly surprised that this property was near our destination. All the amenities you could want and a very nice staff made the stay very comfortable. June 19, 2014
Rated 3.0 out of 5.0 by Crowed and party there was some type of group having an party and there was a lot kids from a baseball or soccer which you hear running upstairs across the floor and down the hallway all night long. The breakfest area was full and there was bearly food to eat and when the maid put more out it was fight or line to get to what was left. June 17, 2014
Rated 4.0 out of 5.0 by OMG a roach.... Ok, so I have fairly typical expectations in staying at a hotel at this mid-level quality level but in the morning before I was leaving the room a huge (and I mean huge) roach appeared in the bathroom which freaked me out. I'm very glad I didn't see it early on because I would have had one of those "there everywhere" sensations. Maybe TX is full of them, and this hotel is old with a facelift, but that was reallg creepy June 16, 2014
Rated 5.0 out of 5.0 by Customer Service to the max! The Customer Service at this HIE was outstanding. They went over and above to make sure our guest were taken care of and that our meeting was a sucess. Viren the manager was expectional! Great personality and would highly recommend this place to anyone in the future. June 16, 2014
Rated 4.0 out of 5.0 by Customer oriented, helpful staff. Was a nice place to stay. The staff were very friendly and helpful and concerned about my problem with the door locks. Overall this is a nice hotel. June 14, 2014
Rated 5.0 out of 5.0 by Excellent service for the cost All the staff is attentive and friendly, housekeeping was prompt and excellent and the breakfast was very good. June 6, 2014
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