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Rated 4.0 out of 5 by 110 reviewers.
Rated 5.0 out of 5.0 by Dallas Gem Hotel is one of the best in Dallas, Stay here if you are ever in Dallas! September 28, 2014
Rated 5.0 out of 5.0 by Doing Dallas Fort Worth Loved the location for access to both Dallas and Ft Worth. Only draw back is the busy gas station / convenience store next to hotel which caused a lot of activity 24 hours a day. September 25, 2014
Rated 5.0 out of 5.0 by Down and feather free bedding We are allergic to down and feather bedding. We have found that replacing the bedding doesn't completely eliminate the problem because of the residue in the bed. It was great staying at the Holiday Inn Express because the hotel has no down in any of their rooms. The location was perfect for us because we were going to the medical center nearby. September 25, 2014
Rated 5.0 out of 5.0 by problem with key The key card did not work. Maintenance was sent to check on the problem. After maintenance worked on the door and the key card, it worked SOMETIMES. September 25, 2014
Rated 5.0 out of 5.0 by I had stayed somewhere else I had been staying at other properties and had not been satisfied with some places had no attention to detail. This property offered a friendly staff and best of all, the a/c worked like it was supposed to. No loud noises and it actually made the room cold. Works for me! September 23, 2014
Rated 5.0 out of 5.0 by Very comfortable beds! After a long day and evening out, best thing to come back to this hotel, is the comfort of their beds in our room! My friend commented she wished her bed at home was this comfortable! Room was clean and bathroom had plenty of towels, both large, hand and washcloths. Mini fridge could have been a bit colder but barely worth mentioning. I had seen previous reviews about the area being "shady", which I really didn't get, we weren't in downtown in the huge hotels but we were also not in the ghetto so to speak! I was pleased with the hotel overall. If you get the chance to try out the little 24 hour taco place next door but are leery, don't be! You wont be sorry, for the price and what you get, it was awesome!! Great placement on their part! The only thing I could even remotely be negative on, is the hallways could have been vacuumed better (very OCD). September 23, 2014
Rated 5.0 out of 5.0 by Family trip Our stay was awesome! The staff was great and the rooms were very nice. Staff upgraded my room to suite, it was amazing. Thank you very much. September 20, 2014
Rated 4.0 out of 5.0 by Great hotel uncomfortable area The hotel itself was fine but the location was a bit questionable. I work out of town on a 23/5 schedule and this is the only hotel that employs a gun toting security guy whom I believe was an off duty cop. The liquor store is next door. I didn't have any trouble luckily and the security eased my mind but I was still worried my truck may been broken into. September 20, 2014
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