Rated 4.3 out of 5 by 159
Rated 3.0 out of 5.0 by SWalk23 Wouldnt Stay again, thin walls, needs repairs
While I usually love Holiday Inn Express and stay every month when I travel for business, this is one of my least favorite properties. The walls were thin so I could hear a lot as well as the people walking above me which left for a lot of wake ups throughout the night. The shower had very little water pressure which meant it took me forever to wash my hair. And the cleaning was less than adequate. The staff was however very friendly and their was plenty of things in the area for shopping and eating. The elevator was also 2 months past when it should have been serviced which made me nervous because it made noise when I used it. I am sure it was nothing however they have yearly inspections for a reason. If I would have had space on my phone for more photos I would have taken pictures of everything and posted but I didnt. The reasons I stay are purely for sleep purposes so I would not choose this location again.
April 15, 2015
Rated 5.0 out of 5.0 by mrfred21 Comfortable bed and great service.
Overall experience was excellent at this location. TV service needs upgrading and needs to be more consistent.
April 13, 2015
Rated 4.0 out of 5.0 by Jon in Driftwood Good experience with a couple of caveats
Noise travels too efficiently from outside the room (room above, adjacent rooms and hallway. Air handling unit in the room was quite loud. Plastic sheets underneath bed sheets suggests that Holiday Inn Express must cater primarily to families with small children or perpetual bedwetters.
April 12, 2015
Rated 5.0 out of 5.0 by AJD73 Excellent ratio price/quality
Recommended hotel, close to a lot of restaurants and a Walmart. Easy access to I-30 and Dallas Downtown. As usual, mattress and pillows are excellent. Breakfast do not have a lot of options but it was very good...with all the basic things...some days better than others but in general...a very good breakfast. Highly recommended hotel....!!!
April 8, 2015
Rated 5.0 out of 5.0 by wellrested traveller Great Hotel
Wonderful comfortable beds! The lady at check in was very helpful and friendly, and after we were in our room called to see if we were OK with the room. She even offered to upgrade us and help us move if we were not satisfied. Now, that is service par excellent!
April 8, 2015
Rated 5.0 out of 5.0 by jason_73 Nice hotel with excellent staff
This hotel has been recently renovated in many parts of the facility and are working on the final stages of the remaining parts. However, there was no mess and everything was very comfortable and enjoyable. The front desk was staffed with friendly and helpful staff. The kitchen area attendant was friendly as were the housekeeping staff. All in all, an excellent team working the hotel. The bed I had was a king and was comfortable with a nice mix of firm and soft pillows and an enjoy mix of layered linens. The room was on the third floor so not too much noise, though I could hear doors opening and closing somewhat clearly/loudly. It didn't create any sleeping difficulty. The air conditioner was a little loud, so I had to turn the TV up a bit, but a.) it wasn't too bad, and b.) if that's the worst noise you deal with in a hotel, you're in great shape.
April 7, 2015
Rated 5.0 out of 5.0 by judester16 Comfortable and clean. Has everything you need.
My only complaint is that the shower curtain needs to be longer and there should be a dish for the soap by the sink.
The front desk staff and cleaning staff were polite and helpful.
The cleaners were too late one day. We returned to the room to relax after a day of sightseeing and the room had not been cleaned. We just took fresh towels, as we did not want to leave the room. This was around 4 p.m. or later. Don't remember the exact time. It only happened one day.
March 31, 2015
Rated 4.0 out of 5.0 by Flossie46 Nana
Everything was terrific except for the pool. The water was very cold. We needed a nice heated pool for ourselves and to entertain our grandchildren, ages 4 and 8.
March 31, 2015