Rated 4.6 out of 5 by 74
Rated 1.0 out of 5.0 by Ms. MCG Bad experience......
I visited customer care for immediate attention....
July 5, 2014
Rated 2.0 out of 5.0 by Bishop70 House keeping
As a gold member I was not pleased with our room not being cleaned two days in a row, no dry off towels when they did clean for two people. They left a letter saying they did not make beds up with personnel items on them all we had was a blanket that was previous on and they made it. Very discouraged about my stay with house keeping
June 23, 2014
Rated 4.0 out of 5.0 by mommom1951 Nice and quite and good beds
The hotel was nice, beds comfortable. When I got home and was looking over the bill I noticed that they charged me for the room. I had reserved the room with award points. It was a hassle to have to call but the manager said they would take care of it. It's just irrigating when this happens.
Had to ask for water that Club Members receive.
June 23, 2014
Rated 5.0 out of 5.0 by Darrell B enjoyed stay and would go back
Stayed here for a conference and enjoyed stay. Hot food for breakfast, just wished for bacon sometimes, Hotel right by main highway to downtown Dallas only took about 10 minutes to get there. Variety of shopping within 1/4 mile area. Staff very friendly.
June 23, 2014
Rated 5.0 out of 5.0 by CoasterTraveler89 Clean and comfortable hotel
Enjoyed staying at this hotel. It was in good condition and both the room and the public areas were clean, although many of the tables in the breakfast area needed to be wiped down by the time we came down towards the end of the breakfast period. Only complaint/oddity was the poor condition of the walls in our room for such a new hotel. There were an excessive number scrapes, scuffs and scratches on the walls throughout the room. Perhaps it was just a fluke occurrence in the room we had though. All of the furniture was in very good condition.
June 16, 2014
Rated 5.0 out of 5.0 by LewisH Very clean hotel, excellent staff
I stayed here for 2 nights for business. The hotel is very clean throughout all areas that I saw. I was very pleased with all staff that I encountered. They were all very pleasant, positive, and responsive.
The room was nicely outfitted, and was very, very clean, which I appreciate greatly. Everything appeared to be new, and was obviously well taken care of by the cleaning staff.
The only problem that I had was that the toilet would run excessively, but I only reported it upon checkout, and I have confidence in the staff that it was taken care of.
Walking distance to several fast food restaurants, a Chili's, and normal every day shopping. Excellent freeway access.
I highly recommend this hotel if you need to stay in the area.
June 13, 2014
Rated 5.0 out of 5.0 by moski14 Very comfortable stay.
Clean spacious room. Great breakfast choices. Staff was extremely friendly. Room was also very quiet. Definitely recommend this hotel. Many fast food choices rght across the street too.
June 12, 2014
Rated 5.0 out of 5.0 by puddintame Consistently good place to stay
The Holiday Inn Express is consistently good place to stay, from city to city. Great breakfast, fabulous coffee, nice rooms, plus perks of a business center
June 9, 2014