Rated 4.5 out of 5 by 92
Rated 4.0 out of 5.0 by Tebador Great service but horrible bed
I have stayed at this location previously and all the stays have been fantastic. This stay I must have just gotten a horrible worn out bed. Bed caused me to not sleep well and wake up constantly with back pains. Pillows were also worn out not much stuffing left in them. Overall would stay here again. Staff is very friendly.
August 27, 2014
Rated 4.0 out of 5.0 by Andy79 reservation transfer
I called the hotel direct after getting a wait time on the reservation line. I told the front desk that but she still transferred me saying "I don't know how to do reservations but if it's still busy when I transfer you then call back and I'll get the manager to do it". Luckily there wasn't a wait time and I was taken care of. Also, I wasn't upgraded to the king suite like I am at all the other holiday inns. I know there was one available too.
August 24, 2014
Rated 3.0 out of 5.0 by TFSme Recent stay bad service
No hot water in shower. Concern not addressed. No follow up.
August 18, 2014