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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: DALLAS
  • Distance From Hotel: 7.0MI
  • Local time zone: GMT-06:00

Check In: 3:00 PM Check Out: 11:00 AM

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:5
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. Spanish

Pet Policy

Pet Policy

No pets allowed. Service Animals accepted

What's Nearby

What's Nearby

Attraction:
VerizonTheatre
Distance From Hotel:3.0MI
Attraction:
Lone Star Park
Distance From Hotel:3.0MI
Attraction:
Dallas Deep Elm
Distance From Hotel:5.0MI
Attraction:
Dallas West End
Distance From Hotel:5.0MI

Parking

Parking

  • Number of parking spaces:89
  • Car Parking Available
  • Car Parking Available

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Total number of rooms:89
  • Total number of suites:44
  • Total number of rooms with only one bed:64
  • Total number of rooms with only double beds:25
  • Total number of non-smoking rooms:89
  • Total number of rooms for the physically challenged:5
  • Interior corridor
  • Total number of floors:4
Situated in a quiet area off I-30 and just minutes from the bustle of downtown is the award-winning Holiday Inn Express® Dallas West hotel. ·An indoor pool and free Wi-Fi access are just a few of the perks we offer our valued guests when they choose to stay at this state-of-the-art facility. ·Corporate travelers appreciate the executive boardroom and the spacious meeting room. We also offer a Business Center, which has a copy and print station, so you can stay connected to the office and up-to-date on
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Situated in a quiet area off I-30 and just minutes from the bustle of downtown is the award-winning Holiday Inn Express® Dallas West hotel. ·An indoor pool and free Wi-Fi access are just a few of the perks we offer our valued guests when they choose to stay at this state-of-the-art facility. ·Corporate travelers appreciate the executive boardroom and the spacious meeting room. We also offer a Business Center, which has a copy and print station, so you can stay connected to the office and up-to-date on projects. If you're doing business with nearby companies, Stewart & Stevenson, Ingersoll Rand, and AT&T are close to our hotel's property in Dallas, TX. ·Because we're near AT&T Stadium (home of the Dallas Cowboys) and the Texas Rangers Ballpark, it's easy for sports fans to catch a game. Downtown Dallas including the Kay Bailey Hutchinson Convention Center and the West End are also popular attractions among our hotel's patrons. Other popular Dallas attractions close to our hotel are: Sixth Floor Museum Fair Park Lone Star Park The Verizon Theater After a day of sightseeing, the indoor pool and spa can help you unwind. Keep up your workout routine in the Fitness Center, which has individual TVs on each machine. Rise and shine with our complimentary, hot Express Start Breakfast!
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Features
Enjoy modern amenities like free Wi-Fi access while staying close to everything in the Dallas area. This hotel's property is located right off Interstate 30, making it easy to travel around the city.

Guest Reviews

Rated 4.4 out of 5 by 97 reviewers.
Rated 5.0 out of 5.0 by Comfortable and quiet! Rooms were clean, comfortable and quiet. Property felt clean and safe. Staff was very friendly and helpful. August 9, 2014
Rated 4.0 out of 5.0 by dallas/market center my stay at this hotel was quite comfortable. there were some guests who did not keep their noise levels down in the hallways but it didn't detract from my stay. the room was clean August 7, 2014
Rated 4.0 out of 5.0 by not bad This hotel was average for the price. Free washing is a plus. However, some did not work. overall, this was an alright hotel to stay for a night. August 3, 2014
Rated 2.0 out of 5.0 by What really needs improvement. This is Ted The air conditioners need specialized service. They do not cool enough, especially here in the Great State of Texas where the summer months are hotter than most other locations. Shuttle Service during normal work hours need a lot of improvement, it takes way to long to get to work at nearby locations because of customers needing to also go to the airport, one driver does all the driving and usually will drop off those going to the airport first while other passengers are trying to get to work. The same in picking up after work, sometimes taking over an hour just to be picked up, again only one driver. Wi-Fi is a total disaster. It completely goes off then you have to go through the whole process of signing back into Wi-Fi, constantly everyday. Seems like the front desk has no control over expanding the signal at all.. Very disappointing! Then there are the new people at the front desk, my wife has told me some things that are very disappointing on how she is treated by one employee, seems this person may not like women, he pushes her off, won't answer her calls at the front desk for at least ten rings or until she hangs up. We have been her over 180 days and this is not acceptable treatment by him whatsoever. August 1, 2014
Rated 2.0 out of 5.0 by Housekeeping nightmare The room had a horrible smell. The large burner was broken. Not all the dryers worked. Old food was found under the furniture. A/C was noisy and vibrated so much the front fell off. Hotel staff offered me a bottle of spray to spray my own room. They did offer me a new room however that was 3 floors up and it was midnight when I inquired about a room. I travel a lot and this has to be one of the worse rooms I have been in. I just couldn't get comfortable because I felt the room was dirty everywhere after finding old food. July 29, 2014
Rated 5.0 out of 5.0 by Great place to stay. The rooms are clean. The staff is exceptional. The only thing I would have done differently is I would not rely on the sofa bed. I wish I had booked a room with two beds. July 22, 2014
Rated 4.0 out of 5.0 by Quality rooms and suites for a good value Clean facilities for those staying the night or for the week. July 20, 2014
Rated 5.0 out of 5.0 by Convention weekend Hotel provided just what we needed for a 3 day conference stay. Liked that we had a full refrigerator with freezer for our beverages, lunch items, snacks and food for any meals when we did not care to eat out. Smell of tobacco was quite noticeable in our hallway and less so in our room. Management indicated that whole floor was slated to become non-smoking within the next two weeks and the whole floor was to be cleaned and treated. This should make guest stays much more pleasant. Picnic barbeque facilities looked nice, although we did not use them. Swimming pool and workout facilities were nice. July 3, 2014
Rated 5.0 out of 5.0 by **********Excellent Hotel****** Quality service, friendly staff, and clean/ comfortable room. My three children and I stayed at this hotel. We had the family suite. The room comfortably fit the four of us. it had a door that could be closed from the living area like a separate bedroom. Good for privacy of changing clothes and watching separate shows. Two TVs- the kids had theirs and I had mine. It had a full kitchen. We're were on vacation and didn't use the kitchen, but I like the availability. We ate at the restaurant next door to the hotel called K's. a restaurant/bar is next door. the hotel was only a few miles from market center where the Perot science museum, dick's last resort, and medieval times. all fun place to take the kids. about a 20 min drive to Arlington where six flags/ hurricane harbor, Texas Rangers, and Dallas Cowboys Stadium. Excellent location! June 28, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service. I'll be back at your Candlewood Suites hotel for the next five business extended trips planned this year. Thanks! June 26, 2014
Rated 3.0 out of 5.0 by Ask to stay on top floor The room above me from 5:30 pm to 4:30 am (that's when I finally had enough and left)sounded like it was holding a cross fit class all night long. Jumping and running and pounding. I told the lady at the front desk and she said she called them but the jumping, running and pounding never stopped. I called up to the room at about 1 am and the woman didn't understand me at all, not sure what language she spoke. The hotel should place business travelers away from the extended stay people. June 20, 2014
Rated 5.0 out of 5.0 by great service The hotel was very clean and updated. The staff was very friendly and helpful . June 18, 2014
Rated 5.0 out of 5.0 by There is a swimming pool there Very nice swimming pool with lights from underwater June 13, 2014
Rated 5.0 out of 5.0 by Recent Stay The staff at this location is extremely friendly. The location is conveniently located to the airport I use and all of the places of interest I like to visit. I stay at this location frequently and will continue to do so. The grounds and parking lot are secured during the night so you feel safe. June 9, 2014
Rated 5.0 out of 5.0 by Excellent staff and great service We stayed at the Candlewood for 10 days, we had no prior expierence with this hotel, we we're very impressed with the front desk staff, maintenance staff and the shuttle drivers. The rooms were clean and the overall place was very well kept. We would stay there again. June 3, 2014
Rated 5.0 out of 5.0 by Excellent - Conistent, Friendly Service Stayed for 90 days - would highly recommend for extended stay needs. June 1, 2014
Rated 5.0 out of 5.0 by Outstanding staff. I was not familiar with Candlewood Suites until a tragic event brought me to Dallas. My grandchild was Careflighted out of my small town in Oklahoma to Childrens Medical Center. After sitting in an ICU waiting room for 16 hours, I needed a place to go to shower and nap. I found the Candlewood on 35 only five minutes away and got a double queen suite. It was clean, quiet and comfortable. I stocked up in the cupboard and was thrilled to have the kitchen to store and cook something that was not hospital food. Over the time we were there, the baby's parents and five year old got to get away and freshen up for a while also. It seems that the clerk, Amber, was always on duty and she always was polite and asked how the baby was and how we were. I felt it was a Godsend that we found this wonderful hotel. Although I didn't spend a lot of time in the beds, they were very comfortable. There was always hot water and plenty of towels. Everything was perfect in a tragic situation. April 29, 2014
Rated 4.0 out of 5.0 by Good for rest and great staff Staff was helpful and friendly. We didn't use much of the common amenities but did hang at the pool, which was in the courtyard and private. We were in a non-smoking room but the hall near the elevator smelled smoky. Room was fairly small but good for 2 people. Handy to downtown and escaping to the north. April 19, 2014
Rated 5.0 out of 5.0 by Always great service As always, the staff is knowledgeable, helpful, and courteous. My stay there was like being at home. April 14, 2014
Rated 5.0 out of 5.0 by great service and just a great place all around I would highly recommend this hotel to anyone. The staff very friendly and helpful. Then room was clean and spacious. A lot if amenities and price is reasonable. April 4, 2014
Rated 5.0 out of 5.0 by WE LOVE THE CANDLEWOOD SUITES! We lost our home in December 2013, we have been saying at this property since then and to date. I LOVE THE STAFF! Barbara is great! This is my second stay long term here, I would recommend it to anyone! Housekeeping is great, the property is clean, and very SAFE! I can't say enough good things, to sum it up, I would never stay any where else. All is superior, the front desk is friendly. Barbara and David, well I just can't say enough good things about them. Thank you all at Candlewood Suites for making our stay so welcome and feeling like it is a home away from home! March 27, 2014
Rated 4.0 out of 5.0 by Room was great, so was staff. Funiture needed update. Was a great room . Love the kindness of the staff. Room was clean and looked newly remolded . New furniture is definitely needed. I would stay here again . DJ March 25, 2014
Rated 1.0 out of 5.0 by Had a horrible nights sleep When we walked to our room the hallways were dirty. We had no water so toilet would not flush. Bedding and mattress seemed old and worn out. Felt like a very old and worn out hotel. March 7, 2014
Rated 4.0 out of 5.0 by Nice folks The staff we interacted with were friendly & professional, especially the 2 shuttle drivers. The WiFi was below par, probably due to the fact we were in a room at the far end of the hotel. We didn't care for the restaurant off property next door but it was the only one within walking distance. We will return to this hotel February 25, 2014
Rated 4.0 out of 5.0 by Responsive to My Concern - We'll Return We've stayed here about 4 times over the last 18 months. On our last stay a problem was encountered which I voiced concern about to management upon checkout. The manager phoned me, we discussed, he genuinely "heard me out", and credited the points used to purchase the reward night back to my Priority account. Mistakes can happen in any business. It's the way the issues are dealt with that keeps customers. We will return. February 16, 2014
Rated 5.0 out of 5.0 by As always great service I enjoy everything about this Candlewood Suite. The staff is always efficient, courteous, and helpful. February 9, 2014
Rated 5.0 out of 5.0 by Extende stay in Dallas Our experience in Dallas became much more and much longer, partly because of the extended stay at this hotel. We cannot recommend highly enough this property! February 3, 2014
Rated 4.0 out of 5.0 by Dallas surprise First time I stay at the hotel, there 12 nights, staff was great, location close to market and hotel was very clean, Just a real nice experience, I will be back January 29, 2014
Rated 5.0 out of 5.0 by Amazingly Stranded I love this Candlewood! I stayed there two weeks ago for the first time and it was absolutely phenomenal. The room was great; the staff was informative and very nice for listening to me whine about the terrible weather we were experiencing. I feel in love with the cupboard, it had just about everything which saved me from getting out in that weather. Initially, I was devastated that my flight was cancelled and all the round upset that I was stuck at a hotel and not with my family, but in the end it worked out for the best and was a pleasant experience. I will definitely stay again. December 17, 2013
Rated 5.0 out of 5.0 by Great Hotel Accommodations are very nice, quiet, and comfortable. I especially enjoyed the full kitchen, it came in very handy. Staff was professional and pleasant. December 9, 2013
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