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Rated 4.1 out of 5 by 117 reviewers.
Rated 5.0 out of 5.0 by will stay here again everything was great and the room was nicer than expected. The road the hotel on is a little jacked up but it is because it's a one way street. But with a navigation system it isn't too difficult. I was really impressed with how nice and clean everything was and how nice the staff was. i am glad i stayed there. September 11, 2014
Rated 4.0 out of 5.0 by Give it a shot!! I would definitely stay there again. The staff was friendly and helpful when needed. Everything was clean and well put together. The rooms are good sized, and very clean. The bed was VERY comfortable!!! If you are a hot sleeper though, you will be warm. It was nice to have the little refrigerator and microwave tucked away in there to save and heat up leftovers. We had a room with a king bed, and it was roomy enough for the both of us. Breakfast was good, and there was a nice variety, and well worth getting up for. The only two negative things I can say are that 1.) the little loveseat in the room was not up to par with the rest of the furnishings. You sit in it, and it feels like sitting in a hole, and 2.) out door didn't fit properly... but for goodness sake, do NOT let that sway you from staying here, as those are simply minor little things. I will be staying here again next year!! It is conveniently located and the people are great! The rooms aren't drab or dreary. Give it a shot!! September 11, 2014
Rated 5.0 out of 5.0 by Staff Traveling alone can sometime get stressful in strange areas. The staff was wonderful!!! They were not only doing their job but went very much over and above their job to make guest feel very welcome! Put of all the hotels I've stayed in this staff tops them all. No doubt I would recommend this hotel to anyone traving in the Dallas area. If I ever get back to Dallas, I will only stay here. THANK YOU to all staff!!!!! I felt like I was family while there fir a week. I miss all the staff. September 10, 2014
Rated 1.0 out of 5.0 by as posted on yelp Just spent a horrible weekend at the Dallas East Holiday Inn..... First day no makeup of room and fresh towels + no iron.... Worse was the attitude of the desk clerk who said "that is housekeeping and not my job".... Later that night or actually 1:00 in the morning a group of 20 some people decided to party in the breakfast room not too far from our room....... A call to the desk clerk did not resolve the issue and the party continued until 2 a.m. even though the area can be seen from the front desk!!!...... The next day the room was made up but no fresh towels -- again..... After visiting the front desk it took more than an hour to get fresh towels and that was far too late before we had to leave for an engagement. ....... Upon checkout and being asked about our visit we were offered an apology for the problems and promised "points" toward a future stay -- like I would want to go back there again...... That is not going to happen..... And did I say the walls are paper thin?...... Bad service and bad attitude....!!! September 4, 2014
Rated 4.0 out of 5.0 by Awesome Team of Staff Immediately when we entered the hotel we felt the warmth and welcome. The front office Manager was amazing in her greeting and making you feel welcome and showed such gratitude for our stay with Holiday Inn Express and Suites Dallas East-Fair Park. The Staff from the front to housekeeping were a wonderful group of people to come in contact with during your stay and travel. September 4, 2014
Rated 4.0 out of 5.0 by Overall, a good experience Very clean hotel, friendly staff. Pool was nice for the kids and the breakfast food was good. Our pull out couch, which I needed for two kids was extremely small. It was also broken and I had to place chairs and cushions under the matress so my kids didnt fall through to the floor. Overall, it was a good experience. September 3, 2014
Rated 5.0 out of 5.0 by Excellent facility We have been staying at HI for many years when we travel for business as well as pleasure. This is one of the best facilities all around. It is in a less desirable neighborhood in Dallas, but the parking lot is well lighted and we felt very safe. The facility is well kept inside and out. The staff is friendly and very accommodating. The breakfast was outstanding, especially the fresh cinnamon rolls. The pool is cool and the hot tub very relaxing. This location is very convenient for our business needs in southeast Dallas. It is also easy to access other major highways in and around Dallas. We will return to this location on our next visit. August 30, 2014
Rated 5.0 out of 5.0 by Clean and comfortable I was very impressed with everything, from the quick and easy check-in to the large array of food items offered on the breakfast buffet. The staff were very friendly and helpful and they really made me feel welcome. The room was clean and quiet and had all the amenities I needed. August 28, 2014
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