Rated 4.2 out of 5 by 175
Rated 4.0 out of 5.0 by JohnDW Swimming Pool
Water was cold and there was a shortage of towels in the towel bin.
March 26, 2015
Rated 5.0 out of 5.0 by mercynurse62 I'll Be Back!
I travel frequently, stay @ lots of hotels. This H.I Express is one of the best I've stayed in. Staff was attentive and friendly. Common areas are pretty and well maintained.
My room was large and comfy. Sitting area had reading light and table for my drink. Bathroom was clean with fluffy soft linens. Bed was comfy with lots of pillows.
Breakfast was great. Lots of choices both hot and cold. Food was proper temps. Restocked while I was there and staff had checked after a large group had been in.
If anything was a "downside" was a loud group that came in across the hall from me. But I only heard them when they were in the hall. Once they went into rooms, I didn't hear another sound all night.
I've already made arrangements to stay here again when my sister comes to visit. I like to provide nice accommodations and she'll love it here!
March 26, 2015
Rated 4.0 out of 5.0 by Kayla2945 Hotel is Nice
The hotel is nice however it is not in the greatest area. I enjoyed my stay. I wish I could have utilized the pool but it was very busy when I stayed there. I also had someone in the room above me that stomped around everywhere. Other then that I enjoyed it! I will be staying here again.
March 24, 2015
Rated 5.0 out of 5.0 by WanderGirl Best hotel in the area
A coach a I were in town for a nearby athletic competition. We needed quiet rest after a long drive and to be ready for early wake up, which we got. It was a positive experience.
March 11, 2015
Rated 3.0 out of 5.0 by little surprised!! repair needed
Our room was clean, front desk was very helpful, breakfast was very good, parking good....but the room itself needed some repair the outside door and bathroom door both had to be closed hard in order for them to lock, carpet was torn, drapes had a tear in them, chair and the bottom of the ottoman was torn and the springs were touching the floor. Holiday Inn Express usually takes better care than this maybe it was just this one room but I think it should be looked into.
March 7, 2015
Rated 5.0 out of 5.0 by Piece of Mind Five Stars
Absolutely Five Stars...Very Impressed with every portion of our stay. Unlike any limited service hotel I've ever experience.
ALL the Staff were OVER THE TOP with service...
Thanks for a memorable stay. Will see you in the near future.
March 4, 2015
Rated 4.0 out of 5.0 by mark311 slept at this hotel
this hotel was new appearing which was nice. slept right by a door that had access to the outside. the cushioning on the piston that softens the close needs to be adjusted since it slams every time it is opened. woke me up a few times...
March 2, 2015
Rated 5.0 out of 5.0 by Mike182 Best room on the East side of Dallas
I searched for the best property on the East side of Dallas and was pleased to find this particular hotel. We have grown to expect a pleasant stay at HI Express facilities, and were certainly not disappointed. From Fair Park to Lake Ray Hubbard, this is the best locale on East RL Thornton.
February 25, 2015