Rated 4.2 out of 5 by 133
Rated 1.0 out of 5.0 Front desk very unfriendly
We have stayed at a number of Holiday Inn hotels, this was the worst. I booked a king bed and when we arrived and went to our room it had 2 queen beds. We went immediately back to the front desk and were told that was what we booked. WRONG! I NEVER Book 2 beds The person at the front desk was very unfriendly and not at all concerned that we weren't happy. I looked back online and found where it said I had changed my h reservation. WRONG! I had called earlier that day to let them know we would be late checking in, they were busy that weekend with the fair going on and I believe they gave our room to someone else since it was around 9 that night before we got there. We are loyal Club members and will continue to stay at Holiday Inns BUT never again that one!!
October 21, 2014
Rated 4.0 out of 5.0 by Bear!! Shuttle service
Advertised shuttle service was not available, so we had to call a taxi to go to the state fair! cost $20 each way!!
October 20, 2014
Rated 5.0 out of 5.0 by js2844 overall service
The staff was very helpful in pointing out places to eat and visit while we were staying there.
October 12, 2014
Rated 4.0 out of 5.0 by Kristent06 Great location for Cotton Bowl/State Fair
I was initially told by state fair that this hotel ran into the DART train system and that it would take me right to the front entrance of the fair. When I get there, I asked about the DART route and they said that this hotel was NOT it. The drive wasn't too bad. The water pressure in the shower wasn't what I am used to, the ac in our room was average. Again, not what I'm used to. I love coming back to the room and having a fresh cold room. That was not the case after spending 5 hours at the fair.
October 11, 2014
Rated 5.0 out of 5.0 by Mely19 Vacation
This hotel is very clean and very close to the state fair. The rooms are very clean as well the froant desk employees were very friendly as well. I would recemmend this hotel.
October 10, 2014
Rated 5.0 out of 5.0 by Pretty60 Parking
Parking spaces in front were limited.Not enough light on parking lot behind hotel.Everything else was GREAT.
October 9, 2014
Rated 5.0 out of 5.0 by maa1 Great
Great hotel, friendly service, clean, comfortable. Would easily recommend this hotel.
October 8, 2014
Rated 5.0 out of 5.0 by johndoe34 Dallas East Fair Park
Great motel. Convenient location and the staff is very friendly
October 8, 2014