Rated 4.2 out of 5 by 196
Rated 5.0 out of 5.0 by janee79 Awesome Service
The front desk staff as well as the breakfast area staff were so friendly and accommodating. I would recommend this hotel to anyone staying in that area!
April 29, 2015
Rated 5.0 out of 5.0 by kpwv Comfortable bed and great location.
This is a great location. There was much less noise than I expected, being right on the highway. The bed was very comfortable. And the room and bathroom were very clean. There was a good variety of breakfast foods, but I didn't like the eggs. The staff were very friendly. They had a sign in the bathroom about only taking the towels if they were on the floor, and they took them, regardless, but that's a small criticism! Also, the air conditioner didn't have a setting just for fan, and there was no ceiling fan, so we didn't have continuous air circulation like we like.
April 29, 2015
Rated 1.0 out of 5.0 by waffles222 High Noise Level
Nice clean hotel that has a good breakfast. However, our room had a huge space between the door and the floor. We could hear everyone and everything going on outside. Please install a weather strip or longer doors! We had complete lack of privacy.
April 28, 2015
Rated 5.0 out of 5.0 by patricky86 Excellent and Cofortable Stay
Staff and breakfast were amazing! The only minor issue was that the Wi-Fi was not always reliable and my phone kept going off and on the Wi-Fi. The room was incredibly clean and the bathroom vanity was luxurious. I really liked the drain in the bathroom sink being push-operated.
April 27, 2015
Rated 2.0 out of 5.0 by BG1974 Dirty Smelly Rooms
This Holiday Inn Express was lacking in so many areas. My pillow case had make up on it. The floor looked like a murder scene. Red stains all over the floor. The bathroom smelled of urine and the floor was sticky. The room smelled dank and damp. When I called to see if we could change rooms, she said no. She did not offer for someone to come take care of the bathroom floor or pillow case. I had to go down to the front to pick up a new pillow case because the front desk woman said she heard screaming and was scared to walk through the halls. She didn't want me to leave her either. I told her to call security.
The person who was in charge of the breakfast was eager to please, but the food tasted horrible. The eggs were too salty and "wet". The coffee, hot water and tea ran out very quickly. There should probably be two people running the breakfast room. I do not recommend this location.
April 27, 2015
Rated 3.0 out of 5.0 by BixbyMomTog Not bad
Upon check in the staff member seemed more like we were interrupting his time rather than helpful. It was something as simple as can you provide the numbers for local pizza delivery, as we drive through a rain storm and arrived late. He said the dinning numbers are in the notebook in the rooms but when we check they were not and we had to call back down to the front desk. This is wasted time when you have a hungry man who just finished a stressful drive.
1 of the 2 breakfast room staff was pleasant and there was a decent variety of options.
The fitness room was lacking, as the hotel information stated there were free weights, but there was only one 25lb dumbell and the weight machine cables were broken, rusted, and inoperable. The cardio equipment was sufficient but would've liked to have had a full workout during my stay. Especially when I pack the extras so that I can keep up with my routines while away from home.
Other than these issues mentioned the hotel and the room was clean and very comfortable. We slept well and enjoyed the down time we had lounging in the room between our events. Thank you for having us.
April 23, 2015
Rated 4.0 out of 5.0 by tcnm Nice
The motel was very nice and the room was comfortable. Most of the staft was very nice and friendly.
April 22, 2015
Rated 4.0 out of 5.0 by TJMBT Nice hotel in a bad location
Stayed at the Holiday Inn Express Fair Park on a recent family vacation. The hotel and grounds are very nice from the outside and appear well-kept. Unfortunately, the neighborhood is a bit freaky however.
Hotel staff were super friendly and helpful. The complimentary breakfast features a great variety of different options. All week long we were happy with the breakfast until Saturday morning. Apparently the weekend staff is not as attentive or efficient as the weekday staff. Where everything had been well stocked, clean and terrific all week, on Saturday everything was running out, the place was a mess, the garbage was over-flowing and it was very disappointing.
The pool area is nice, however they don't keep the pool towels well stocked. Each time we used the pool we had to ask for pool towels at the front desk. Hot tub worked well and everything was well maintained.
The double queen guest room we had was a little cramped for 4 people but had some nice features. Overall the room was clean, comfortable and updated.
April 16, 2015