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Rated 4.4 out of 5 by 86 reviewers.
Rated 3.0 out of 5.0 by Long waiting time Had to wait over 30 minutes to get my room. The staff at the front desk didn't seem to care that I had to wait so long. He was even a little rude. June 18, 2014
Rated 5.0 out of 5.0 by friendly staff most hotels offer about the same, but the employees make each hotel different, at this hotel the staff is very friendly and accommodating, very helpful and always with a smile. June 18, 2014
Rated 5.0 out of 5.0 by jamjr99 Very nice hotel with friendly staff; everyone was so nice June 10, 2014
Rated 5.0 out of 5.0 by Excellent - as always This HIE is "my home away from home" and it is a pleased to stay there. They treat me like family. May 12, 2014
Rated 5.0 out of 5.0 by Excellent experience Well appointed and serviced rooms. Staff were exceptional - a real strong point. Plan to stay again. May 11, 2014
Rated 4.0 out of 5.0 by comfortable bed, great service I have spent 2 lengthy stays here in the last month and been treated graciously. Though there was a lock issue on the first visit and a leak issue on the second, management responded promptly and appropriately, solving my problems. Staff is friendly and accommodating, location is central to my needs and premises are very clean. I will stay here whenever I am in the NE Dallas area. April 23, 2014
Rated 5.0 out of 5.0 by Spacious Suite This property was very clean. The staff were very helpful. I loved that the bedroom and living area were separate. I would recommend this property! April 9, 2014
Rated 5.0 out of 5.0 by Business Stay The suites are nice and spacious for business travelers. Close places to eat in WALKING distance. The area is relatively safe...perhaps the nearest gas station is a bit "sketchy". Good places to run or walk to clear the head. Close to the highway and good location if you're working northern Dallas area. March 27, 2014
Rated 5.0 out of 5.0 by Great value Stayed with the family for spring break/St Patrick's weekend. Location is ideal having many choices of restaurants very close by, Galleria Mall and Park Lane a short drive away, DART station also very close by. Easy access to highways so getting downtown was easy and quick. Room was clean and comfortable. Staff was attentive and friendly. The dinning room is on the small side, so it can not sit many people. Overall it is a great value and top choice when visiting Dallas. March 19, 2014
Rated 5.0 out of 5.0 by Clean, comfortable,and great service. We stay here everytime we come to Dallas and it is always clean, comfortable,and easy to access off I635. The breakfast is good, and the facility well stocked with items to choose from. Really love staying here. March 15, 2014
Rated 4.0 out of 5.0 by Good service and Location The service was friendly, recognized my platinum status and provided a room upgrade. Hotel location was good. Room was nice. March 9, 2014
Rated 5.0 out of 5.0 by clean rooms and excellent service the staff is super friendly and always ready to help in any situation. the rooms are clean. top notch operation. March 7, 2014
Rated 5.0 out of 5.0 by Great Place to visit the sights Close to the DART and with a free shuttle that takes you up to 5 miles, this is the ideal place from which to explore Dallas if (like us) you don't have a car. There are several eating places close by to have dinner before relaxing for the night. March 3, 2014
Rated 5.0 out of 5.0 by Friendly staff We arrived on Friday night about 11:00 the room was nice and clean. Saturday gone all day got back about 1:00 in the morning the room was clean asked for a late check out and they said that would be no problem. The staff are very friendly and the location was nice. Breakfast is included which is a plus. February 26, 2014
Rated 4.0 out of 5.0 by Nice place to Stay Great stay with a very helpful and friendly staff. The upgraded room was modern and provided a comfortable layout for both business and relaxation. The occasional nightly managers greeting with snacks and drinks provided is always a nice touch after a long day of travel and work. Good overall value and a convenient location to many destinations. February 21, 2014
Rated 2.0 out of 5.0 by Not The Best Experience Normally the rooms I have been asigned, while not the most updated, have been adequate. This last week I was assigned a room that was visibly out dated. A large jacuzzi tub had nozzels protruding out of their holes. The batroom counter was rocky as if not on stable ground. Decor appeared old and out dated. The gym was embarrassing. The weight machine, while promising, was missing weight pins essentially making half the apparatus unuseable. There was one recumbent bike and 2 treadmills (the better one out of order) that were home grade at best. Essentially working out there was non-option. February 9, 2014
Rated 4.0 out of 5.0 by Good choice near Park Central Very friendly and helpful staff, and close to restaurants, TI, Park Central. About 20 minutes from downtown (without traffic). Easy access to I-635 and US 75 (Central Expwy). The room was clean, the bed comfortable, and the AC/heater quiet. Water in the shower could have been warmer, but was acceptable. Clean and reliable HIE. Recommended. January 28, 2014
Rated 5.0 out of 5.0 by A good place for a short stay Front desk folks are very friendly and helpful. Hot breakfast is nice. Room is clean and comfort, but you may hear traffic from near highway (not very loud). One thing for improvement is that the hotel needs to fix the broken fitness equipments. 2 of them are not working. January 23, 2014
Rated 4.0 out of 5.0 by Excellent Choice in North Dallas Great location off major highway intersections. Near restaurants. Quiet, Comfortable. Great service. Heartily recommend this property. January 12, 2014
Rated 4.0 out of 5.0 by Great facility and location but Haywood was rude! After staying at this HIG over ten times, I have always been very impressed with the staff and their assistance, helpfulness, and service. SUPERIOR, especially Monica and Dee ..... but this visitation, I came in contact with Haywood who was rude and NOT helpful. I will stay there again in the future but hope I don't have to deal with Haywood. The staff overall is EXCELLENT! January 3, 2014
Rated 5.0 out of 5.0 by Another Awesome Stay My recent stay at the Dallas Park Central NE Holiday Inn Express was awesome. I really like their very courteous staff and convenient location. "D" , Ops Mgr, takes a personal interest in every guest and ensures that their needs are met. She is always pleasant and I believe that her example inspires her staff to perform at the highest level. I look forward to my next stay with them. January 1, 2014
Rated 5.0 out of 5.0 by Everything was outstanding Monica and Dee are superior! Very courteous, helpful, and friendly. The location and comfort of this HI is a major plus. December 28, 2013
Rated 2.0 out of 5.0 by Never at this Hotel Again No service, poorly located area, does not provide copies of bill electronically. Subpar behind the times facility. December 16, 2013
Rated 4.0 out of 5.0 by Excellent value for a comfortable room My son did aptitude testing with AIMS and we got a great price on a room. It was an excellent value especially with the free breakfast both mornings. December 3, 2013
Rated 5.0 out of 5.0 by I would definitely recommend this place, great service and atmosphere! I would definitely recommend this place, great service and atmosphere! November 17, 2013
Rated 4.0 out of 5.0 by Excellent customer service The hotel needs a facelift. Door missing from closet. Toilet needs to be replaced ( not only too low, put very stained), bed was very comfortable, cleaning staff very helpful, and breakfast was ready before 6:30 AM, with good pastries, hot cakes, and juice. I will stay there again. November 10, 2013
Rated 4.0 out of 5.0 by Homecoming Shopping After a long day of shopping and a late dinner, I started my search for the nearest Holiday Inn Express due to the consistency of the properties. Believe it or not it was actually ajoining the resturant parking lot we were having dinner at. Walked in the front lobby and the front desk attendant was very curtious, checked us in and we were on our way to our room in just a few minutes. The location of the room was at the end of the hallway so there was no noise and we were able to rest/relax until we were ready to check out. Breakfast is ALWAYS great! There are two things I would recommend a magnifying mirror for us older folks that can no long see as well and a small fitness facility. November 5, 2013
Rated 3.0 out of 5.0 by poorly maintained hotel Mediocre overall. Staff was polite, but just barely. Exercise room equipment was a joke, falling apart or just out of order. HVAC in the room was very loud and difficult to modulate. Would not recommend this property. October 27, 2013
Rated 4.0 out of 5.0 by Pretty Good Stayed 2 nights midweek, overall a good experience. Only minuses were small parking lot with restaurant parking/ no parking which was somewhat confusing (will my car get towed if I park here?). Our room was right about the 1st floor laundry room, which was not a problem at night, but during the morning/afternoon the floor (and everything else) vibrated pretty badly when the washers down below were going. Kind of like those old hotel beds that you put a quarter in, but this time no quarter required. Like I said, pretty minor complaints, the staff was nice, and we had a good stay. October 26, 2013
Rated 4.0 out of 5.0 by Nice stay. Stayed two nights. A/C in first room was noisy. Quickly moved to another room. Clean, comfortable, and quiet. October 23, 2013
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