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Rated 4.4 out of 5 by 144 reviewers.
Rated 5.0 out of 5.0 by Nice clean room Good breakfast. Fast internet. Good location. Interesting room. November 16, 2014
Rated 4.0 out of 5.0 by Convenient location to 635 and Central Expressway When I travel to Dallas for work I usually stay here if I am going to be working out of the office that is nearby. Can't beat the less than 5 minute drive to work. The only issue I have is the age and condition of the exercise bike and treadmills. They need an upgrade. I workout early in the morning and usually take the stairs. One morning as I was coming down the stairs I happened upon the security guard with his shoes off taking a break in the stairwell. Not saying he shouldn't take breaks. Just a little awkward for both of us. On one occasion I was not awarded my welcome bonus points. I fault the front desk staff for that and at other times the staff seems a bit surly but they are always helpful when you need them. Overall a good place to stay. Just wish they had better work out equipment and coach up the staff on hospitality. November 14, 2014
Rated 4.0 out of 5.0 by Friendly Sttaff, Great Location The staff here is attentive, friendly, and very helpful! The hotel is in a great location, situated at the intersection of HWY 75 and the LBJ. There is a convenience store across the street, 5 restaurants within one block of the hotel, and it's within easy walking distance of the light rail/train station where one can purchase a $5 day pass for unlimited rides (which is great since the cab fare rate is very high). I'd definitely stay here again. November 13, 2014
Rated 4.0 out of 5.0 by Staff The staff while at our stay were friendly. Alway would greet us whenever we came in and out the hotel. November 8, 2014
Rated 3.0 out of 5.0 by Slept Well, but Breakfast was lacking.... My room was clean, the bed was very comfortable, and the staff was very friendly and professional. I was a little disappointed in breakfast, however. I grabbed a Milk from the small refrigerator and it seemed it was a few degrees below room temperature. It would be a stretch to call it "cool" even. I ended up with coffee,bacon and a cinnamon roll, which were fine, but due to the milk situation, they seemed to be the safest options, but not necessarily what I would have preferred. I worked in the restaurant industry for many years and maintaining proper temperature is incredibly important. I am not sure if the fridge wasn't holding temp, or if the milk had been stored elsewhere prior, improperly, but I didn't want to risk it and I know that you don't want to risk it either. November 5, 2014
Rated 5.0 out of 5.0 by Good Customer Service by front desk personnel Initial guest room provided at check-in was situated on a floor (4th) that was under construction. Common area had paint smell. Workers were still on-site at 6pm on a Friday evening and making noise. Requested a room on another floor. Was provided a satisfactory room on the third floor where renovations appeared to have been completed. Overall stay was above average compared to similiar hotel properties. November 4, 2014
Rated 5.0 out of 5.0 by Great Property Great Property...I love staying there and will continue. November 1, 2014
Rated 4.0 out of 5.0 by Good Hotel for business travels Stayed here numerous times, good location for my business needs. October 31, 2014
Rated 4.0 out of 5.0 Perfectly Nice This hotel, while nothing particularly fancy, was perfectly nice. It was clean, tasteful, comfortable and felt safe. Front desk staff were somewhat unpleasant at check-in, but it was late at night so perhaps that can be forgiven. Staff at checkout were very kind. October 30, 2014
Rated 2.0 out of 5.0 by Bad night in Dallas While it appears to be a great value, you get what you pay for. Computer in "business center" was extremely slow, and I could not complete a reservation for the coming nights! Pool was "unavailable" for the entire stay of five days. Laundry was overpriced with very small and outdated machines. It was difficult to open the refrigerator because it sat directly on the floor of the room--not a spacious room to begin with, and this was a disappointment. Towels were not replaced after we used them. Maids brought them later in the afternoon, long after the room had been cleaned. We did not have shampoo and conditioner replaced one morning and had to reuse the ones from the day before. October 28, 2014
Rated 4.0 out of 5.0 by everything what you expect This holiday inn express is everything that you would expect. The cleanliness was great. It had all of the amenities. I was satisfied with my stay. This hotel is not in an ideal neighborhood, but I feel perfectly safe walking around and with my car outside. Also, the breakfast was not replenished as quickly as necessary. They ran out of a few items, but they brought them when mentioned. I would stay here again. October 27, 2014
Rated 5.0 out of 5.0 by Quiet and relaxing stay Check-in was easy. Hotel was undergoing renovation, but room and appearance of the hotel were excellent. Comfortable bed, clean amenities, would visit again. October 27, 2014
Rated 5.0 out of 5.0 by Excellent, welcoming HIE Love this property and the staff. They always display excellent treatment of me during my stay. October 23, 2014
Rated 4.0 out of 5.0 by Overall nice, but can tell building is older Like the renovations and service overall. However, the room had a musty kind of smell and old style a/c that reminds you that the renovations were mostly cosmetic. October 23, 2014
Rated 4.0 out of 5.0 by great Hotel I have been to this hotel many times. This is the first time that I was a little but unhappy due to the first time that the whole entire hotel was booked. So I was not able to get out of my hotel room and changed to another one. I was right near the elevator. Also it was a little out outside the door. Other then that. I would still recommend this hotel to friends. One thing that I would recommend is that they try something new for breakfast for regular customer that stays at the hotel a lot. October 23, 2014
Rated 4.0 out of 5.0 by Getaway trip My wife and I decided to head out of town for a quick weekend getaway. We stayed at this hotel as it was close to plenty to do in the area. The hotel was very clean and comfortable. The staff was very knowledgable and helpful. Breakfast was excellent. We plan to stop by again in the future. October 22, 2014
Rated 5.0 out of 5.0 by Great place to stay Lamar, front desk staff, was very friendly and helpful. All the of the staff we encountered were pleasant and polite. Room was clean, air conditioner worked well, breakfast was good and overall the hotel has a clean air smell. We always stay at this hotel when we visit Dallas. October 22, 2014
Rated 5.0 out of 5.0 by Our home away from home This was our first time visiting and we loved all the staff minus one employee. Everyone else was great. We love the meet the guest at night they have and would not recommend staying anywhere else. Even with my husband and I having to change rooms three times and getting stuck in the elevator during a bad storm with small power surge; the staff was eager to meet all our needs. It was the most pleasant experience. We even love the security guard. October 21, 2014
Rated 5.0 out of 5.0 by Clean comfortable rooms. As a constant traveler I try to stay at Holiday Inn whenever possible. If a stay is below expectations I will make this known. This stay met all my expectations and I would recommend this hotel to others. October 20, 2014
Rated 5.0 out of 5.0 by Hidden Jewel This is an outstanding facility. An exceptional value. However, the marketing team needs to let people know that is behind a restaurant. We had to call the desk for help finding it since we arrived late at night. October 20, 2014
Rated 5.0 out of 5.0 by Nice room and great service We enjoyed our stay. The suite was nice and comfy with room to visit with family who live in the Dallas area. The staff was very pleasant and helpful. Also like the location of several restaurants in easy walking distance. Location was very near the Presbyterian Sr Living residences. October 10, 2014
Rated 5.0 out of 5.0 by Excellent location I liked this property and you get the best bang for your buck October 9, 2014
Rated 5.0 out of 5.0 by Weekend Away Great Breakfast, Big room, Nice bed, and has a nice little microwave with refrigerator which always comes in handy! The only thing we didn't like about this hotel was the unfriendly front desk clerk. If you can get past his attitude then everything else about the room and hotel is perfect. October 9, 2014
Rated 4.0 out of 5.0 by Great Customer Service We were greeted promptly and the paperwork for check-in was ready and just needed signature. The hotel and room were very clean. We enjoyed our overnight stay. The only thing we didn't like is having the light switch for the toilet/bath area outside by the sink. Therefore, when going in to take a shower while everyone else is sleeping, there was no way to turn the light on and go in without sending light into the entire room. But it was a minor inconvenience. October 8, 2014
Rated 5.0 out of 5.0 by Comfortable bed, good sleep The room was dark, no light coming in. The bed was comfortable and I had a very good nights sleep. Not a bad cab ride from Uptown. October 8, 2014
Rated 5.0 out of 5.0 by Overall service the stay and service was great. I did not have a problem. I had made a request for an extra key for my Dad that was visiting. It was effortless and he got up to my room to relax no problem. October 6, 2014
Rated 4.0 out of 5.0 by 床铺舒适,枕头一般 枕头有点过软,有点吵,早上被吵醒。感觉整体装修比较陈旧,和比较便宜的酒店也区别不大。酒店的洗浴用品很好,提供的饮品也很丰富。 October 6, 2014
Rated 5.0 out of 5.0 by 3 AM Breakfast I was upset that I had to check out at 4:30 to head to the airport - the breakfast was so good! When I jokingly told the front desk person that I was sad that I was going to miss the cinnamon rolls, he quickly headed to a back room, grabbed a tray, and handed the entire tray of cinnamon rolls over! Made my morning! October 5, 2014
Rated 4.0 out of 5.0 by Dallas Hotel Not good as expected The overall experience was not good October 4, 2014
Rated 5.0 out of 5.0 by Excellent place to stay Very convenient to the mall, Easy to get something to eat. Very Nice front desk people. Clean room. September 25, 2014
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