Rated 4.4 out of 5 by 268
Rated 5.0 out of 5.0 by Dav07 Very Clean and friendly staff
The establishmnet was very clean and well maintained. Wifi worked great. staff was very helpful and friendly.
July 21, 2015
Rated 5.0 out of 5.0 by bigdave05 Excellent !!!
Great and modern rooms with an extremely courteous staff !!!
July 14, 2015
Rated 4.0 out of 5.0 by TDD82 Holiday Inn Express Dallas
Very Clean Hotel. Pool was cold. Windows did not have full curtains so you could see in at night and sun came in during the morning.
July 6, 2015
Rated 4.0 out of 5.0 by char411998 Nice Property
I stay in DFW area regularly and have stayed at this property in the past. I have had some issues in the past but agreed to give it another shot. They have stepped up their game and made this property very comfortable to stay in. It is conveniently located for several things but this visit was for a doctors visit at W B Carrell Clinic. The clinic is only about 6 mins from the hotel. I enjoyed my stay and was happy with most everything. This property has a 11 am check out versus noon for most other HIE properties.
July 2, 2015
Rated 1.0 out of 5.0 by cloandjoe41 Won't stay here again.
Upon arriving there were no clean rooms. We are platinum members. Vivian was very nice but did not offer to get a room cleaned soon so that we could check in. It was close to noon. She told us we were already check in to room 401 and she would call. Never received call. Getting back around 5:00 she was not there but we were then given room 406. Not the type of room we are used to purchasing from them. No room for us and 5 yr old. Nothing to sit in but an office chair. No refrigerator, no microwave, bath mirrors were not lighted well, We were told there wer no other options for us. (platinum members). The brought a refrigerator for us but not much room to put one. Power went off 3rd day and once again, we had no other options. Ants crawling in the room. Terrible experience.
June 28, 2015
Rated 5.0 out of 5.0 by Ray F100 One night stay
Nice clean updated room. Breakfast was good, overall nice place to stay. I didn't have any interaction with the staff other than check in, but that was fine.
June 26, 2015
Rated 4.0 out of 5.0 by EliP Clean, new and great service
Good quality hotel with clean bathrooms and towels. The soap and shampoo were average. Breakfast was good with many variety of food choices. The eating area were kept clean by staff.
Hotel staff accomodated our early arrival / check-in.
Like the express check-out that was actually done, not just lip service.
June 25, 2015
Rated 5.0 out of 5.0 by Richb46 our usual Wednesday night stay
The front desk staff was their usual friendly and helpful selves. The one disappointment was that the pancake maker was out of service, but the staff said the repair would be done very soon, probably in time for our next stay. Also, we were given the key cards to our room, but the staff had not yet finished making up the room. We waited about 30 minutes, but we were in no hurry. We have stayed in that room before and liked its closeness to the ice machine and the elevator enough that we decided the wait would be worthwhile. This is the only time this has occurred in the past 12 months..
June 21, 2015