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Rated 4.3 out of 5 by 109 reviewers.
Rated 5.0 out of 5.0 by Wonderful experience We could not be happier. We traveled from Birmkngham Alabama to see a medical specialist. We will have to come back about 20 times over the next 15 months. We plan on staying here every time. David at the front desk was most helpful with anything we needed. Check in and check out were efficient. The man who helped with breakfast was most helpful with determine safe foods for my daughter with allergies. The driver who took us to the hospital was helpful. We have not one bad thing to say. July 19, 2014
Rated 5.0 out of 5.0 by Great hotel, close to Galleria Mall Ben, the GM, is great! Cares about the clients stay and is helpful to meet the needs of people staying there. Thank you Ben! July 17, 2014
Rated 5.0 out of 5.0 by Great Location/Great Hotel Awesome Staff. Great comfort. Nice and very clean. Would definitely stay whether business or pleasure. July 16, 2014
Rated 5.0 out of 5.0 by Great stay I liked this hotel room better than any I've ever stayed in! July 11, 2014
Rated 5.0 out of 5.0 by Jones-Dorsey Family Reunion 2014 This was our first stay at the hotel. I must say the staff, rooms, and location to shops and resturants is hard to beat. My sleeping was not on the agenda, it was a family reunion; however, my wife slept well. Breakfast was great and the facility was clean inside and out. Getting on and off I635 was so easy you would think the hotel had its own ramp. If you are in Dallas and need a great hotel, take exit 21A on I635 and prepare to be pambered. July 11, 2014
Rated 5.0 out of 5.0 by Great Clean Place to Stay This location was close to many attractions. It was super clean, and the staff was great. My only complaint would be that there was only one washer and dryer in the guest laundry so I had to wait to wash clothes a few times. Other than that I would highly reccomend this hotel to anyone traveling to the area. July 8, 2014
Rated 3.0 out of 5.0 by very firm, uncomfortable bed Hotel is beautiful, but we didn't sleep well in these very firm beds. Tiles were loose in our bathroom, and none of the bathrooms have exhaust fans. Our room with 2 queens also didn't have a refrigerator. They told us we would have to get a suite to have a refrigerator. June 29, 2014
Rated 4.0 out of 5.0 by Wonderful except.... Staff, bed, location, & breakfast were wonderful. No complaints. The only dislike was the bathroom. The modern architectural design is pretty to look at, but not functional. The over-sized sink, coffee maker, and ice tray left no room to actually use the bathroom counter to spread out the toiletry bag, makeup and hair tools. Thankfully, I am not claustrophobic or a large person, otherwise the shower design would have been a problem. Even so, the full tile design and lack of exhaust fan left a thick black line of yuck in all the grout at the bottom of the shower. I hope you are not renovating every Holiday Inn Express with the same bathroom design. June 26, 2014
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