Rated 1.0 out of 5.0 by hottub00 Disaster from the beginning
Twas a TRAIN WRECK without an engineer or conductor and off the tracks.
May 25, 2013
Rated 4.0 out of 5.0 by rvb1217 Great sleep
Very nice accommodations. Newer decor. Well maintained inside and out. Staff was friendly. Standard breakfast choices from HIE, wish they would shake it up a bit. My only complaint, no good restaurants in walking distance. Close to Galleria and a little area with restaurants, but you have to be able to get there. I was here for 5 nights. Overall, I was very pleased with this location.
May 23, 2013
Rated 3.0 out of 5.0 by TravelerAXB Good hotel, not so good service
Part of the problem came from the massive construction going on around the hotel, which obviously is not something the hotel or the staff have control over. However, adapting to the situation is...and sadly this is where the service failed. Given that walking to some nearby locations was no longer possible with the construction, I would expect that the shuttle service would have been extended beyond normal hours. Although, I'm still not sure why there were limit on the hours of shuttle service to begin with? (Some competitors don't have such limits.)
Overall, until the construction is completed, I probably would not go back to this hotel unless I had to.
May 22, 2013
Rated 5.0 out of 5.0 by Irene99 Nice Room and beautiful hotel
This is a very nice hotel. It is very modern in the lobby .
The rooms are spacious and the bed comforable. The bathrooms are roomy too.
An overall great experience.
May 19, 2013
Rated 5.0 out of 5.0 by Dunk555 Rooms were big and free breakfast was great!
I thought the hotel was very modern and up to date. The rooms were really big. I liked having the breakfast buffet available. Samuel who works the breakfast bar was always welcoming with his warm smile and good morning greetings! He went out of his way to make our morning off to a great start! Thank You, Samuel!!
The only compliant I would have is the construction traffic that is going around the hotel. Some days were better than others but the construction traffic was really difficult at times to get around.
I did stay at this hotel twice , still knowing this.
April 25, 2013
Rated 5.0 out of 5.0 by DebS123 Nice, relaxing hotel
I felt very comfortable and safe at this location. It was very easy to navigate onto the interstate which was great, since we were traveling back and forth from a volleyball tournament. The breakfast was great. The pool looked well maintained and had lots of big, fluffy towels for guest which you don't find at many hotels. Overall experience was pleasant-no complaints.
April 22, 2013
Rated 3.0 out of 5.0 by Busy1 Good value with nice atmosphere, but reserved about...
The hotel was nice and updated. It has a warm and welcoming feel. The beds are comfortable and has the feel of a Holiday Inn. The only noticable differences to the other Holiday Inns is the signs that say how much you will be charged for missing items in the room. (Example: Alarm clocks - $20, etc.) Makes you feel like this nice hotel is unsafe. There are signs around the hotel and in the elevator telling you not to leave valuables in your car and elsewhere. There is no refridgerator in the room, but there is a safe for you to use.
The breakfast is the same great food you expect from the Holiday Inn chain.
The con's are the lack of acknowledgment of being a Priority Club Member. Don't expect any little perks either.
Indoor pool was C-O-L-D!
April 11, 2013
Rated 4.0 out of 5.0 by fjjs Nice room, poor cleaning.
The room and the bathroom were not clean. Dust and hairs and even we asked for a better cleaning the first day, the second was the same...
April 4, 2013