Rated 4.5 out of 5 by 418
Rated 5.0 out of 5.0 by Maestrodee Great Middle School Stay!!
Our excellent service with this hotel started all the way back in February. My choir was coming to Dallas for a competition. In order to stay there, the hotel had to become a vendor. Janet was so helpful in completing the paperwork and getting back to us with everything we asked. There were lots of changes and Janet was accommodating to all of them.
When we arrived the chaperones were upgraded to a suite where we were greeted with a gift basket! Vivian, Maya, and Deleon ( I think that was his name) were all so kind and helpful. The students enjoyed breakfast every morning. We also needed a warm-up space and Janet allowed us to use the galleria where she set it up with the all the chairs needed. They did not have to do that but they did! Controlling the air was the only trick thing about our stay but all in all, it was a great stay and experience. I will be posting this review all over and my students have been instructed to do the same. I will be sure to tell all Memphis area choir and band directors heading to Dallas to stay at this hotel! 5 stars!!! Whenever we are in Dallas, we will stay here.
May 22, 2016
Rated 5.0 out of 5.0 by hiefan101 Another Great Stay at HI Express
Friendly and helpful front desk staff and clean, up to date guest room accommodations. Would definitely stay here again when traveling to the area.
May 21, 2016
Rated 5.0 out of 5.0 by Berrynew Comfortable bed and great service
Had an excellent experience. The staff was very friendly and attentive and the environment from the lobby to my room was in very clean condition. I can tell the staff really cares about the hotel and it's guests.
May 18, 2016
Rated 2.0 out of 5.0 by TXColdStar Loud guests
This is a great facility with good staff. Although at check-in the guests are handed a note to respect others stay (should have been a clue), several guests yelled slammed doors well after 10P. The air/conditioner has a how-to sheet in the room; however, the fan worked, but the a/c would not come on. I contacted the front desk and they reset the a/c. Unfortunately, I had to get up twice through the night to reset the thermostat, because the a/c would keep shutting off after a few hours.
May 18, 2016
Rated 5.0 out of 5.0 by Jimr15 Clean, Bright and Quiet
The location was perfect for me with easy access. The room was very quiet and comfortable. All areas were clean and the staff was efficient and friendly. I recommend this property if you are in this area.
May 18, 2016
Rated 5.0 out of 5.0 by Rested-May-16 Exceeded Expectations
Although, some affiliation with the LA Fitness directly behind the hotel would have been nice.
May 15, 2016
Rated 5.0 out of 5.0 by Richbohn No More Soap that Smells like Cinnamon Rolls
HI Express's soap used to smell like cinnamon rolls. When I complained about it, I was told that most guests liked that smell. Corporate must have finally recognized that that's not the case because they've finally changed the soap so it no longer smells like cinnamon rolls.
May 9, 2016
Rated 5.0 out of 5.0 by Farmer Mom Wonderful place to stay!
We recently stayed at this Holiday Inn Express for convenience (Close to a church for a funeral). We were very pleased with the entire stay. This Holiday Inn Express was very modern, clean, comfortable and quiet. We also had a handicap room for an elderly person, and were very surprised with the doorbell at the entrance to her room! When you pushed the button, it flashed a light that was in an outlet on the wall, and then it would have a very loud door chime. This is the first hotel we have ever stayed at that provided that assistance. Thank you for that! Now we need to find one for her home! We also loved our shower! Most rooms we have stayed in have a shower curtain, but this room had a walk in shower with no door or curtain! We WILL stay here again!
May 4, 2016