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Rated 4.8 out of 5 by 162 reviewers.
Rated 4.0 out of 5.0 by Surprised at this stay I frequently travel from the midwest to Florida. This HI Express is one of my favorite parts of the long trip. I have stayed here multiple times and have never been disappointed. Until this visit. The young lady at the desk was very pleasant and welcomed me, but did not recognize me as a priority club member. My room was as expected but there was a somewhat prominent stain on the sofa. I could overlook that, but when I looked in the bathroom, there were long dark hairs under the sink/vanity area. Not massive amounts but enough that the housekeeping staff should have noticed. I just got a tissue and picked up most of them, but I was grossed out. I did not tell the front desk but did leave a note to housekeeping along with a tip (less than my normal tip) relating my discovery of the hairs. November 23, 2014
Rated 3.0 out of 5.0 Customer service I was having trouble with the internet and called the desk to ask if they could reset the modem. The desk clerk told me she did not know where the modem was or how to reset it. She did NOT offer to call someone who may know, just left it the way it was. I then tried the hard wired internet access which was about the same. I had 16 reports to email to my office before morning and I thought they were finally sent, the office called me later in the morning and asked why I had not sent any reports. The hotel advertises itself as a business model for the business traveller and the main business feature needed by many travelers is access to email which it did not have. As I checked out the desk clerk asked how my stay was and again I reported the problem with the internet to which she replied, it should have worked. Yes, I am aware it should have worked, but it didn't. November 23, 2014
Rated 5.0 out of 5.0 by Relaxing stay We were traveling South. and I researched places to stop along the way. We are usually happy with Holiday Inn Expresses, so I felt comfortable stopping in Dalton. The hotel was easy to find, and the staff was very helpful. The pool looked inviting, but we didn't venture in. The breakfast was wonderful. November 16, 2014
Rated 5.0 out of 5.0 by Exceeded expectations in every way, and... I was most impressed by the employee at the front desk, who was happy to assign my room based on my personal preferences, which can appear to be quite 'picky'! November 16, 2014
Rated 5.0 out of 5.0 by Exceptionally clean Great stay. One of the cleanest and comfortable rooms I have had at my stays in Holiday Inns November 14, 2014
Rated 5.0 out of 5.0 by Very nice people at the Desk Nice stay very clean and the food was good. The lady at the desk was very helpful on us finding where Tennis Matches were being held. Clean rooms clean hallways very good food in Breakfast Room. Would recommend this Holiday Inn to anyone. November 12, 2014
Rated 5.0 out of 5.0 by I wish all stays were like this ! From the lobby to the room you exceeded my expectations. The lobby is bright and welcoming and the pool was clean and inviting. The room was well appointed and clean. I liked the walk in shower, so much nicer than a tub with a curtain and the shower head below your shoulder height. Thank you for a pleasant stay. November 12, 2014
Rated 5.0 out of 5.0 by Clean and friendly My husband and I would definitely stay here again. It was very clean and the person at the front desk friendly and helpful. This is conveniently located off of I75 and met and exceeded our expectations. November 9, 2014
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