Rated 4.7 out of 5 by 374
Rated 5.0 out of 5.0 by Verified Reviewer Overall wonderful overnight experience.
We stay in this particular hotel multiple times during a year. We are always impressed with the cleanliness of the rooms and common areas. The service is friendly, courteous, and competent. The breakfast choices are always appreciated, especially the cinnamon rolls!!! The lady attendants at breakfast are always very friendly and efficient.
May 18, 2016
Rated 5.0 out of 5.0 by Hotelllier Nice place to stay
Comfortable bed and stay. Bathroom could have been cleaner
May 8, 2016
Rated 2.0 out of 5.0 by LWallring Non existent service, poor excuse for a room
Upon our arrival we had to wait at least a good 5 min before we were noticed at the front desk. I was not even regarded as an IHG customer. We were asked for a credit card, and given keys. Seemingly an unpleasant transaction. No pleasantries.
The room was average. Then, we jetted off to meet family.
Once we returned to the room to bathe. That's when I realized we only had a shower? When did hotel rooms only come with a stand alone shower? This one was made entirely of tub surround material that cracked and creaked when you stood in it. Then, after showers it creaked all night while we slept.
The pool was not very inviting, it did not look clean. We chose not to utilize this feature.
The next morning we ate breakfast and checked out early to stay at hotel nearby. I was really disappointed as I always stay at HIE.
May 2, 2016