Rated 4.3 out of 5 by 58
Rated 5.0 out of 5.0 by EHtravelor Above average service & stay for a relatively nondescript location & property
We stay here regularly when visiting family nearby and find that this HIE provides comfortable beds, quiet rooms, and great service from staff. The fitness room has two treadmills, and elliptical, bicycle and free weights. There is an outdoor pool. Breakfast is typical HIE, but is well stocked at all times and the food is nice & fresh. It is close to Trader Joe's, the Danbury Mall, a diner across the street and Rosy Tomorrows restaurant. I'd definitely stay here when on business or thru travel.
December 1, 2013
Rated 4.0 out of 5.0 by Mishfre Great Hotel
Beautiful Property, Friendly Staff, Clean, Great Breakfast.
No indoor pool or spa, only an outdoor pool, so not good for children in the winter.
November 28, 2013
Rated 4.0 out of 5.0 by findaway66 Very quiet and comfortable
I had a very relaxing experience where I was able to sleep well. The hotel room was a little under par as there were items from the previous guest still on the floor (bottle caps, coins, etc). I am not sure if it is protocol but I was not greeted as a Priority Club Gold member and did was not offered complimentary bottled water and/or snacks. Otherwise, it was a great location as well as a great place to relax for during a business trip.
November 17, 2013
Rated 3.0 out of 5.0 by Shine4U Not up to Holiday Inn Standards...
Stayed Oct 18 and 19. We did not think it met the high Holiday Inn standards.
This hotel is well off I-84. The poorly lit parking lot may be able to fit everyone, but would be tight on a sold-out night. There are several restaurants within walking distance of the hotel. Doors into the hotel do not open automatically.
Our check-in was fine. We found the single hotel elevator to be very slow and had a dirty floor both days we were there. The fairly narrow hallway to our room was well lit, but we thought the carpet was old and stained.
Inside the room we found all expected amenities including fridge and microwave. A big irritant however was the proximity of the entry door and the bathroom door. If the bathroom door is open, you can not get in from the hallway as the bathroom door covers it preventing entry. We thought maintenance in the room on several other items could be improved.
The shower had good water pressure, and hot water in the afternoon/evening, but barely warm water was the best we could get in the morning. This is really not acceptable. Everything else in the bathroom worked as designed.
Beds were clean, comfortable and had adequate pillows. Sheets were fresh. However, the bed did make a loud squeaking noise each time you get in or out.
The breakfast area had an adequate number of tables and was well laid out. The hot breakfast was typical and was not bad.
Bottom line, we would likely consider other area hotels the next time we are in Danbury.
October 27, 2013
Rated 5.0 out of 5.0 by PittsburghMom Manager Kevin Went Above & Beyond!
Manager Kevin went above and beyond to offer excellent customer service when he did not have to! When we decided to stay a third day and use our points the 800 number said that there were no rooms available for points usage so we would have to ask the manager to release an additional room. Manager Kevin quickly and cheerfully released a room, allowed us to stay in the same room and also allowed us to check out late. All the while I saw Kevin manage what seemed like a full hotel on his own, stock the drink machine and always managing a smile. Please thank Kevin for his superior customer service. My family and I are greatly appreciative!
October 23, 2013
Rated 4.0 out of 5.0 by jacquelyn28 First floor room too loud
My friend and I booked a room at the hotel for a wedding near by. The bride had dropped off welcome bags at the hotels of her guests and our bags made it to us safely. The staff was courteous and prompt. The room was a little loud, though. We were on the first floor next to the stairwell and rooms where housekeeping and food prep occurred. Starting very early in the morning there was a lot of doors opening and closing disrupting our sleep. Other than that the room was clean and everything was in order.
October 23, 2013
Rated 5.0 out of 5.0 by Jackson417 So relaxed as if at home!
Staff goes out of their way to make you most comfortable.
Bed and breakfast are superb and the location affords us excellent dining and shopping.
October 18, 2013
Rated 4.0 out of 5.0 by laarrry Great room- bed needs to be replaced
Great room- bed needs to be replaced-
The mattress was lumpy and hard
No conducive to a great nights sleep
October 17, 2013