Rated 4.3 out of 5 by 204
Rated 4.0 out of 5.0 reliable
we stayed in over 12 HIE locations on one road trip. This one was pretty consistent with service and accommodations with the others. The one staffer (Phillipe) was very nice and helpful. The hotel is a bit run down, definitely showing its age. The room was not huge and not small, although the hallways, the room doorway and the bathroom layout was narrow and awkward to navigate. The shower head (something at which I ALWAYS look closely) could have used a good scrub. However, I can't complain overall because the rest was fine.
July 5, 2015
Rated 3.0 out of 5.0 by Fred601 Not what we requested
We made the reservation online (Conf # 66893625) and requested a Mobility Accessible room. When we arrived, the room we were assigned (I believe it was 425) was not Mobility Accessible. We got transferred to another room (201) which again was NOT Mobility Accessible. My wife and I decided that two moves were enough and we stayed in that room and I had to help her in and out of the shower. . .this is the first time we've made reservations at an HIE and not been assigned a room type we requested. . .Other than this, everything else was fine.
July 4, 2015
Rated 5.0 out of 5.0 by Zmana1 Another nice stay
Ariived and checked in without issue. Room was exceptionally clean, seems like the towels were whiter and brighter. Bathroom also seemed to be fresher looking. Overall experience was great!
June 29, 2015