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Rated 4.1 out of 5 by 351 reviewers.
Rated 5.0 out of 5.0 by comfortable surroundings I would tell all my friends about this location, close to Pigeon Forge June 23, 2016
Rated 4.0 out of 5.0 by Convienent Location - avoid room next to elevator Avoid room 118, the elevator pump is very loud. If you are a light sleeper you won't sleep well. June 19, 2016
Rated 1.0 out of 5.0 by Carpet was mildewed and wet in room Check-in went fine and the lady who checked us in was friendly. We had two adjoining rooms and upon entering the first room we quickly realized something was wrong. There was a strong mildew smell and we then realized the carpet under and around the air conditioning was soaking wet. This is a leak that had been there for quite some time. I immediately went back to the front desk to request another room but they were booked. I looked for other hotels in the area, but they were all booked as well. We were fortunate enough to have adjoining rooms so we opened the doors to let some of the smell out, but this was ridiculous. They did compensate me for the room , but I DO NOT RECOMMEND STAYING IN THIS HOTEL. June 12, 2016
Rated 4.0 out of 5.0 by Great Customer Service We arrived at 11pm without a reservation and the representative on duty was very understanding and helpful in quickly getting us set up and into a room. June 9, 2016
Rated 3.0 out of 5.0 by Not as good as other hotel The hotel itself is not in terrible condition but it did not seem to be as well maintained as other Holiday Inns I have stayed at. I would not necessarily return, unless I needed to. June 9, 2016
Rated 2.0 out of 5.0 by Just ok, but room did not look clean The hotel was fine, but I think not at the same level of other Holiday Inns. The room was a little dusty. June 8, 2016
Rated 3.0 out of 5.0 by Just Adequate night stop The bath room needed a deep clean as there was black mold in the tile crevices. Also, the whole lower floor I didnt go any higher) needs remodelling and bringing up to date, its all very tired looking. However, the evening manager was extremely good, trying to help late night show-ups to find an alternate hotel as Dandridge was full, and all of the surrounding area. She helped 5 visitors in a 5 minute period whiel I was checking in alone. She was calling around all hotels, all chains, trying to help on this bvery busy memorial day weekend. That was above and beyond the normal. Well done. June 8, 2016
Rated 3.0 out of 5.0 by Great service This hotel does an good job for a short overnight stop while traveling. June 7, 2016
  • 2016-06-27 T18:17:39.166-05:00
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