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Rated 4.0 out of 5 by 113 reviewers.
Rated 5.0 out of 5.0 by Great service and value We have stayed at this hotel numerous times over the years. Always we've had excellent service, a clean comfortable room, and a great value for the room and breakfast. We highly recommend this hotel! March 11, 2014
Rated 1.0 out of 5.0 by dirty Dirty hotel rude staff Stale smoke smell everywhere March 10, 2014
Rated 1.0 out of 5.0 by complete disappointment Very rude staff very dirty hotel smells of stale cigarette smoke in non smoking rooms Will never stay at this hotel again. March 10, 2014
Rated 4.0 out of 5.0 by Good By Dated The Lenth of my stay was 8 nights. This was a good hotel however dated and could use some updating. I was in a Non Smoking suit on the 3rd Floor however every time I had to leave the room the entire 3rd floor stunk of Cigarette smoke. Other than that My stay was very peaceful. March 7, 2014
Rated 4.0 out of 5.0 by Clean and comfortable I spent 3 nights here. It was comfortable and clean. I was upgraded to a king room with a whirlpool tub. The first room I had the heater was extremely noises but the gentleman at front desk moved me to a different room which was fine. I didn't really feel totally comfortable in the room with the tub. I would never use it not knowing how clean it really is. Breakfast selection was pretty much the normal HIE food. Fitness room was under renovation. Was provided a small bottle of water as a Priority Club Member. Did not have the choice of additional points. March 2, 2014
Rated 5.0 out of 5.0 by Been here before Whenever we travel to Pennsylvania we always stop at this Holidan Inn Express on our return trip home. We also stay at the one in Salem, VA February 27, 2014
Rated 5.0 out of 5.0 by Third Time I have enjoyed staying at this hotel and would recommend it to other people. February 14, 2014
Rated 5.0 out of 5.0 by 3rd Time is a Charm This was my third time staying at this hotel. The stay was great as always. February 14, 2014
Rated 2.0 out of 5.0 by Very loud! Sounded like people were running or dancing upstairs for hours. February 11, 2014
Rated 5.0 out of 5.0 by Friendly, Safe and Comfortable Traveling the State of Tennessee for over 30 years in business I have found this Hotel to be an excellent and dependable choice of Hotels. The staff has always been friendly and helpful. The Hotel is well kept and clean. After a long day driving I have stayed at this Hotel "many many times" because it is Comfortable and safe with good parking. It is my pleasure to recommend this Hotel. ☺ February 3, 2014
Rated 5.0 out of 5.0 by Everything Great I have stayed there twice. Once on my way down to Louisiana and on my return trip. I was greeted very well by the girl working the night shift and had a great stay. I would stay here agian and probably will. Would reccommend it... January 25, 2014
Rated 5.0 out of 5.0 by We had an excellent FREE night Thanks to Betsy this stay was much better than the last. We appreciate Betsy going the extra mile for us. The staff was wonderful, the room excellent, the bed couldn't have been better. We will definitely be back. January 12, 2014
Rated 5.0 out of 5.0 by very comfortable bed Suite was quiet and very nice. Well maintained facility. Breakfast was very good. We enjoyed our stay and will consider this hotel again when in the area. January 4, 2014
Rated 2.0 out of 5.0 by Update some services The room was noisy ,ever time the heater came on it woke us up. I did not like the way the receipt for our stay was delivered, It was pushed under the very large crack in the door at 3AM. The room over all was clean and comfortable. Needed a lap tray for the computer, and updated speed for internet. Staff needs to talk to and smile at people. would recommend to friends for honeymoon. January 1, 2014
Rated 5.0 out of 5.0 by Great interior corridor hotel with plush beds! We had a very good stay, close to family. Rooms and staff were great! The only thing that was a major concern was that people were slamming their doors during sleeping hours. (It almost seemed on purpose with force). It was quite disturbing as we were exhausted from driving 18 hours the day of arrival. It also happened other nights, too, just not as many times. I would definitely return.... I would just hope it would be quieter.... Also, with such a busy stay, I neglected to ask if my stay could be applied to my Rewards Card. If so, the number is 482 634 320. December 28, 2013
Rated 4.0 out of 5.0 by excellent value i found the hotel to be an excellent value and room was very clean. December 14, 2013
Rated 5.0 out of 5.0 by Sweet upgrade; awesome room I am a Platinum IHG rewards club member, and upon arrival, we were told that the standard room we had booked had been upgraded to a king suite. When we got to the room, we were wowed at how large it was - it had a whole extra "living room" area, with an electric "fireplace", sofa, chairs. There was also a big jacuzzi tub in the bedroom area (which we did not use, but it looked nice). Everything was in great shape and clean; the wifi worked well, the bed was comfortable. Breakfast was the standard HI Express breakfast, and the area was kept clean and well-stocked. All of the staff could not have been nicer or more helpful. This was a great stay and I highly recommend this hotel. December 14, 2013
Rated 5.0 out of 5.0 Good place ta stay I stay on a regular . The staff are aware of my needs and take very good care of me. December 3, 2013
Rated 2.0 out of 5.0 by Getting There I could tell the hotel had done a lot of improvements but they still have some work to do. Didn't receive recognition as IHG member. I stayed on third floor and it smelled like the ventilation system was pumping cigarette smoke into the hallway. The room didn't smell of smoke but that's because it was saturated with air freshner. The bath towel had stains that were what I'm assuming was from someone else's body. Hotel staff was more concerned with talking to themselves than acknowledging guests. Like I said I could tell the hotel had made significant improvements but they still have a way to go to be par with their peers. November 30, 2013
Rated 4.0 out of 5.0 by Very nice room but hallway noise The hotel and room were very clean, very nice and comfortable. Unfortunately, we were there on a night when there were many, many kids booked also. They were constantly running up and down the hallways and around the lobby. The parents/chaperones didn't seem to mind. Perhaps the person/s on duty tried to quiet them - touchy situation. Not sure there was anything that could've been done. Otherwise, we were very pleased with the accommodations and would stop there again. November 29, 2013
Rated 5.0 out of 5.0 by Highly Recommend Great hotel - friendly and helpful staff. Comfortable, clean rooms - definitely recommend. No fitness center but they reimburse you if you choose to visit the local community center (which has an indoor pool) November 24, 2013
Rated 5.0 out of 5.0 by wonderful The room was great and the lighting in bathroom was wonderful. The mirror on the hinge was a wonderful addition. We stayed both going north and coming south a week later and the second room was even better, with a fireplace and the jacuzzi tub. What a wonderful way to relax after a long day of driving. November 24, 2013
Rated 5.0 out of 5.0 by Great Hotel This hotel is excellent and the staff was very friendly and helpful. When I come through that area again I will be staying again. November 23, 2013
Rated 5.0 out of 5.0 by Great price and location Minutes from wide variety of restaurants and shops. Friendly staff and very helpful. Good free breakfast every morning. And good internet connection but ihg.com website needs some improvements he some script errors cause pages to lock up. November 21, 2013
Rated 4.0 out of 5.0 by Comfortable stay It was a clean room & comfortable stay! I would stay again! October 29, 2013
Rated 5.0 out of 5.0 by Everything was great Everything was great at this location. Very easy access from 1-40 and has some very decent restaurants located at the exit. October 28, 2013
Rated 1.0 out of 5.0 by Smelled horrible the worst place we have ever stayed Reeked of smoke and staff was horrible. We were told our room was a non smoking room and it smelled like someone had just smoked 10 packs if cigarets. Just horrible. They wouldn't give us our money back or move us. This place is terrible. October 22, 2013
Rated 5.0 out of 5.0 by Room with a view! Our room had a mountain view that in the morning really showed off the Smokey Mountains. The property is in a great location to be close to many activates in the area. The breakfast was full of choices, but some fruit would be a nice addition. October 8, 2013
Rated 5.0 out of 5.0 by Awesome experience My wife and I left Myrtle Beach for a long drive home and made a rewards reservation at the Danridge, TN Holiday Inn Express. We were supposed to arrive around 10 PM on Oct 5, but a traffic incident on the interstate held us up for 2 hours and we arrived around midnight. Tired and looking at another 8 hour drive home on Sunday Oct 6 . We needed a good nights rest and breakfast in the morning to get started for the long drive. I am a platium member of Holiday Inn and travel almost every week in a five state area and stay at a Holiday Inn. My wife and I both were surprised how quickly we were checked in late at night and we were given a room upgrade and were able to unwind, relax and rest. The room was more than we expected and although there was a sports team staying at your hotel, we were able to eat a good breakfast and get back on the road in great shape, thanks to your staff and hotel. Wish you were in my business area I would stay at your hotel. If we ever get back to this area we will book another stay at your hotel. Thanks for making our stay a relaxing and enjoyable even if it was for only short time. October 8, 2013
Rated 5.0 out of 5.0 by wonderful atmosphere although there were problems with internet service that day, my stay was still such a pleasant one. room very clean and and amply equiped, staff was very friendly and helpful. I slept as if I were at home and breakfast was much better than a lots of other lodging I've used. would definately stay again. September 29, 2013
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