Rated 4.0 out of 5 by 111
Rated 2.0 out of 5.0 by jess66 Sorry about that Dandridge Holiday Inn
This was not a good time We went away to rest and relax, but instead we had to go home to rest and relax. The food was great at Shoneys Across the street, it is also a great value. At least in my Opinion. All of this is just MY OPINION.
July 16, 2014
Rated 1.0 out of 5.0 by SDX INC horrible
WORST HOTEL EXPERIENCE IN 3 YEARS
WATCH OUT for the Dandridge Tennessee location, they are unsafe, dirty, no working TV and rude management, also was overcharged, When I tried to get some satisfaction from management I was rudely rebuffed, I have stayed in hotels 2/3 of the time over the last few years, will NEVER STAY in another IHG property after this experience. A person called me after 3 customer complaints and did nothing, the emails get a generated reply telling me the on site Management will address my concerns yet after 3 more days as I was locked in for 9 they never even attempted to, probably better considering how rude they were. Entrance doors never locked, I will be posting a picture I took this morning off a garbage trail stain that has been sitting on the floor since SUNDAY.
July 16, 2014
Rated 4.0 out of 5.0 by wildfire2040 comfortable beds and great service
had friendly staff, room was cool upon entry, smooth check-in. breakfast food wasn't really that great.
July 15, 2014