Rated 4.2 out of 5 by 206
Rated 4.0 out of 5.0 by richnmary Excellent stay
the staff was extremely friendly and made my family and myself feel comfortable immediately.
April 14, 2015
Rated 2.0 out of 5.0 by Mamalite Sub-standard room for HI Express
We love HI Express and make use of their many locations every time we travel. We stayed in March and this room at this hotel was definitely not up to par with any other we've experienced. The bathroom was very shabby and looked like one you might expect at a $30 a night motel. It looked like the bathroom had been expanded to make it a handicap accessible room but the work was done by unskilled people. Fixtures were not very tight on wall and toilet and shower looked terrible. I was very disappointed and did not use the shower. Hopefully this was the case with just this one room. Definite not the standard for the usual HI Express experience. Also, they did a fire alarm check while I was packing up getting ready to leave. They called the room to alert us that they were going to test but no one was there when I answered (after 2 rings) The alarms went off in the room and were so loud I couldn't event think. Finally my husband helped me get everything out of the room and all they could say at the front desk was that the person who called to alert us should have told us what was going on. REALLY! We were within a half hour of check out time, couldn't the test wait until AFTER check out time.
April 12, 2015
Rated 5.0 out of 5.0 by Jk1951 Comfy
It was a great place to stop on our way to Pigeon Forge.
April 7, 2015