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Rated 4.4 out of 5 by 107 reviewers.
Rated 2.0 out of 5.0 by Problem with check in After signing in with the Desk Clerk, we went to our assigned room only to find that it was occupied by someone else! Thank goodness that person was not there, only their shoes and luggage. Then when we tried to resolve that issue at the front desk, they had had me sign the wrong invoice. They re-assigned us a room and when I asked that they 'shred' the incorrect invoice, she folded it up and was about to throw it away. It reiterated that I wanted it 'shredded' not just thrown in the trash. Then another person at the front desk assured me it would be shredded. Not being careful is one way identify theft happens. So, the initial impression was not the best. I usually stay at Holiday Inn Express, but I don't think I'll stay at that one again. January 15, 2013
Rated 4.0 out of 5.0 by Very Satisfactory This HIE is very comforatable. I had a special request for a quiet room and they complied with my request. Friendly staff, good location. Second time we've stayed there and would go again. January 9, 2013
Rated 4.0 out of 5.0 by Thanks Thank you for providing the room upgrade to a suite for my family. The Cook Family January 8, 2013
Rated 5.0 out of 5.0 by Nice room and great staff Our stay was perfect. The room was clean and the facility is well maintained. The breakfast was great and the the staff was very friendly. I would definitely stay here again. January 6, 2013
Rated 4.0 out of 5.0 by Comfortable rooms with great amenities Overall great service with comfortable rooms. A little noisy AC and the breakfast could have been better. January 2, 2013
Rated 5.0 out of 5.0 by Staff Excellent staff attentive to all yuor needs, clean place. December 18, 2012
Rated 5.0 out of 5.0 by Comfortable & Convenient! Stayed one night on a whim, with my wife. Convenient access to hotel. All the amenities expected from HIE. Staff was courteous. Lobby, lounge and room were all clean. Easy access to busy I-10, but very quiet in room. Will definitely stay again. December 3, 2012
Rated 4.0 out of 5.0 by Great Location & Rooms I have been staying at this Holiday Inn Express ever since they opened a number of years ago. My business requires me to frequent this area about a month out of the year, so I am very familiar with this hotel. The location is perfect for shopping, restaurants in Daphne, Fairhope, Spanish Fort, and the Causeway area. The main thing for me is that the rooms are clean. The breakfast is average, the checkin service is fine, the workout area is basic. The rates are not bad, especially with a business discount rate. And if you are really tired, they have restaurants that will deliver to the hotel (or just hop in the car for a 1 minute ride across the street to the Eastern Shore Mall). November 29, 2012
Rated 5.0 out of 5.0 by Great Place to Stay This property and its staff were wonderful and caring to make our stay comfortable. The Breakfast was very good, and staff went out of their way to make it so. Thanks! October 16, 2012
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