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Rated 4.3 out of 5 by 257 reviewers.
Rated 5.0 out of 5.0 by Great service very good through problems during made to feel welcome. August 21, 2014
Rated 1.0 out of 5.0 by Not good Needs modernising. Not the cleanist and better hotels just across the road for same money., they also have more options for food and beverages August 21, 2014
Rated 4.0 out of 5.0 by shortcomings The electric kettle didn't work properly. The road into the hotel was flooded as it was when we stayed 6 months previously.The problem ought to have been rectified by now. The Shower entrance was a bit tatty. Bacon would have been a great improvement at breakfast.Many people do not eat sausages. August 19, 2014
Rated 4.0 out of 5.0 by All round great service Overall a good hotel. Attentive staff. Cleanliness of all areas was good. Breakfast choices was a good verity. Both hot and cold. August 17, 2014
Rated 3.0 out of 5.0 by Ok. Just ok. Hotel was clean, nice interior, perhaps a little too open though in the lobby / dining area. No bacon at breakfast. This annoyed me somewhat as I'm not keen on sausages. WiFi was a little slow but reception was good throughout the hotel. Didn't ever cut out. Food was really quick, almost too quick - 11 minutes for two courses to be cooked is perhaps unnervingly quick (microwave?). No room service either, not great having to go and pick it up and bring it back to the room myself. And the tray was still outside of my room the following morning, despite me having put it outside at 8-ish in the evening. 12 hours outside. Gross. If you're not driving, don't stay here. It's a nightmare to walk to from Stone Crossing. having to cross motorways etc... August 15, 2014
Rated 5.0 out of 5.0 by Friendly stay. Really friendly staff. Found us a room to keep our bikes in overnight. Gave us a breakfast to take away at 4.30am. What more could you ask for? August 14, 2014
Rated 4.0 out of 5.0 by Overall a great stay Very clean and had everything we needed. Only complaint was I thought the bed was rather hard and the bedding much too thick and warm for the summer season so I didn't sleep very well. There was air con which would have been great but it was quite noisy which kept me awake. However apart from that it was fine - very close to the M25 but couldn't hear the traffic noise through the double glazing. Breakfast was yummy with a good choice of food, especially with children. August 14, 2014
Rated 5.0 out of 5.0 by Praise for staff We had breakfast on a particularly busy Saturday ...AFC Telford team were dining at same time. Staff were excellent...coped beyond our expectation. Like to mention the duty manager in particular--brilliant/ professional/ approachable. Well done Holiday Inn team. August 12, 2014
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