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Rated 4.3 out of 5 by 275 reviewers.
Rated 5.0 out of 5.0 by really great service As always staff ready and willing to make our stay as comfortable as possible nothing is to much trouble. September 5, 2014
Rated 5.0 out of 5.0 by Great Staff Once again a great stay.Fast smooth check in. Greeted with a smile.Informed of all the services and meal times etc.Room clean tidy and quite.Bar service quick and smooth.Only down fall was breakfast.Terrible sausages and rubbery scrambled egg, but it does the job and its kind of free.Overall a great stay once again. September 5, 2014
Rated 5.0 out of 5.0 by Comfortable bed good nights sleep The team enjoyed their stay will be back again next year see you then. September 3, 2014
Rated 3.0 out of 5.0 by bathroom / bedroom - not up to standard bathroom not up to the high levels of requirements , black showered and extractor fan not working , sink taps require changing old looking bed pillows to soft even the firm ones , should be more of a chose September 2, 2014
Rated 3.0 out of 5.0 by Stay at the hotel Some of the staff were not accommodating I was told to leave my room before the check out time as priority member. August 29, 2014
Rated 4.0 out of 5.0 by good value for money Fantastic staff. Warm and willing to help. Missed bacon and mushroom at breakfast....dont know why this was left out....but okay. August 29, 2014
Rated 5.0 out of 5.0 by Great value stay Two night stay at this hotel. Very convenient location for us and handy for both Bluewater and London if required. Free parking and free WIFI were helpful additions to a very pleasant stay. I appreciate prices will vary widely but at the right price this can be a much cheaper alternative to high central London prices August 28, 2014
Rated 1.0 out of 5.0 by Holiday Inn Dartford. DON'T STAY IN ROOM 134 The Hotel is normally excellent, and staff are good, However DO NOT be allocated Room 134.. you will not sleep, unless you have poor hearing and can't here the fan, and coolers and vibration through pipework and ducting that you will have to put up with from the plant room directly below it. August 27, 2014
Rated 5.0 out of 5.0 by another great stay once again the holiday inn express has come up trumps! I have to say for a budget basic hotel this one is fantastic and the thing that makes it so is the attitude of the Staff, they are always smiling and nothing is too much for them, whoever run's this hotel should be very proud, as they have a very good team promoting their hotel. Shall be back very soon. thank you. August 27, 2014
Rated 4.0 out of 5.0 by Great service in a clean and well-kept hotel Staff and service excellent. Not sure if there's a staff recognistion scheme - but I'd call out Dan on reception. A young man with great potential - incredibly polite, knowledgable and extremely professional. You should look after this guy..... August 26, 2014
Rated 5.0 out of 5.0 by Great service very good through out.no problems during made to feel welcome. August 21, 2014
Rated 1.0 out of 5.0 by Not good Needs modernising. Not the cleanist and better hotels just across the road for same money., they also have more options for food and beverages August 21, 2014
Rated 4.0 out of 5.0 by shortcomings The electric kettle didn't work properly. The road into the hotel was flooded as it was when we stayed 6 months previously.The problem ought to have been rectified by now. The Shower entrance was a bit tatty. Bacon would have been a great improvement at breakfast.Many people do not eat sausages. August 19, 2014
Rated 4.0 out of 5.0 by All round great service Overall a good hotel. Attentive staff. Cleanliness of all areas was good. Breakfast choices was a good verity. Both hot and cold. August 17, 2014
Rated 3.0 out of 5.0 by Ok. Just ok. Hotel was clean, nice interior, perhaps a little too open though in the lobby / dining area. No bacon at breakfast. This annoyed me somewhat as I'm not keen on sausages. WiFi was a little slow but reception was good throughout the hotel. Didn't ever cut out. Food was really quick, almost too quick - 11 minutes for two courses to be cooked is perhaps unnervingly quick (microwave?). No room service either, not great having to go and pick it up and bring it back to the room myself. And the tray was still outside of my room the following morning, despite me having put it outside at 8-ish in the evening. 12 hours outside. Gross. If you're not driving, don't stay here. It's a nightmare to walk to from Stone Crossing. having to cross motorways etc... August 15, 2014
Rated 5.0 out of 5.0 by Friendly stay. Really friendly staff. Found us a room to keep our bikes in overnight. Gave us a breakfast to take away at 4.30am. What more could you ask for? August 14, 2014
Rated 4.0 out of 5.0 by Overall a great stay Very clean and had everything we needed. Only complaint was I thought the bed was rather hard and the bedding much too thick and warm for the summer season so I didn't sleep very well. There was air con which would have been great but it was quite noisy which kept me awake. However apart from that it was fine - very close to the M25 but couldn't hear the traffic noise through the double glazing. Breakfast was yummy with a good choice of food, especially with children. August 14, 2014
Rated 5.0 out of 5.0 by Praise for staff We had breakfast on a particularly busy Saturday ...AFC Telford team were dining at same time. Staff were excellent...coped beyond our expectation. Like to mention the duty manager in particular--brilliant/ professional/ approachable. Well done Holiday Inn team. August 12, 2014
Rated 5.0 out of 5.0 by Always a pleasure Always a pleasure Very friendly and kind staff even with very late check in. Makes you feel at home. August 11, 2014
Rated 5.0 out of 5.0 by Just what I needed. Friendly welcome after a long hard day's work with great customer service from Violet on reception. Good sized room. Speedy service with dinner made the evening go well. August 7, 2014
Rated 2.0 out of 5.0 by poor value Dont waste your money staying here. I stay in many ihg locations and though the staff were good and helpful the facility was visually drab, dull and unwelcoming . Food is not srrved after 9.30pm. No atmosphere. Cold and unwelcoming. Intrusive background music. August 7, 2014
Rated 5.0 out of 5.0 by pleasant and relaxing break My Wife and I stay in Dartford on a bi-monthly basis we prefer to stay at this hotel when possible. August 6, 2014
Rated 5.0 out of 5.0 by One of the best 'budget' hotels we have stayed at Friendly receptionist, choice of rooms/floors, great shower in room. Breakfast was good, considering its 'free' August 5, 2014
Rated 4.0 out of 5.0 by Good For an Express they are ticking all the boxes. Quick check in, Good internet, Good food, and Good sleep Keep it up ! August 2, 2014
Rated 5.0 out of 5.0 by Friendly taff and good service The young lady who checked me in was very friendly and welcoming and recognised my Platinum Priority Club membership by offering a free drink voucher or a bonus points voucher. The air conditioning in my room did not work so a change of room was arranged immediately. I would certainly stay here again if in the area, July 31, 2014
Rated 5.0 out of 5.0 by 18th July 2014 Dinner menu was very poor. No seasoning. No dressings. Tasteless. Very expensive. Drinks too, massively expensive. July 31, 2014
Rated 3.0 out of 5.0 by Parking Problems Please be aware that parking at this hotel is managed by a separate company and they will demand/fine you £100 if you do not ensure your car registration is logged with reception. July 29, 2014
Rated 1.0 out of 5.0 by POOR WELCOMING AND PARKING FINE! HOW DID I RECEIVED A PARKING FINE WHEN BOOKING IN WITH RECEPTION July 28, 2014
Rated 5.0 out of 5.0 by Excellent overnight stay We had a very good overnight stay at the Holiday Inn. Excellent Service from the staff on reception and in the bar area. Would stay again if travelling from Ebbsfleet. Thank You July 28, 2014
Rated 4.0 out of 5.0 Good value business stopover Very pleasant - the air conditioning was very welcome - staff very attentive and the beer was deliciously cool July 28, 2014
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