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Rated 4.3 out of 5 by 265 reviewers.
Rated 5.0 out of 5.0 by Well Run Hotel The staff were a credit to the company they made the stay comfortable and relaxed. I would recommend this hotel to anyone looking for a comfortable stop over and great for access to the motorway systems January 30, 2014
Rated 5.0 out of 5.0 by Comfortable bed and large room The staff are so brilliant ever smiling. They were able to assist me with everything l needed. However l need express that the WI-FI was slow and l couldn't use it. I had an extension of my check out time which was helpful. January 23, 2014
Rated 5.0 out of 5.0 by very nice place we will be back very handy place to stay,also good roads in and out of london January 23, 2014
Rated 4.0 out of 5.0 by Good hotel for no frills stopover This hotel sits adjacent to a roundabout above the M25 so some road noise is audible in rooms at front of the hotel. The room was simple and comfortable. Our only criticism is the poorly fitting curtains and door resulted in quite a light room during the night and the bathroom extractor is permanently on and does hum quite loudly, audible from bed even with bathroom door shut. Other than these points a good stay with a nice breakfast selection included and an onsite bar that does serve a selection of meals. Given the price paid (under £50 a night) a good choice. January 23, 2014
Rated 5.0 out of 5.0 by Fantastic service- great hotel We have stayed in this hotel twice now, and have really enjoyed both experiences. The staff are really attentive and friendly. The rooms have been clean and welcoming. The ambience was great both visits. The breakfast was nice- although more varieties of yoghurt would have been great. As could a later check-out time! But we do love this hotel and will return if we need to stay in the area again. January 21, 2014
Rated 2.0 out of 5.0 by Just because it was too late to go back home... ... after a hard locum shift at the local hospital. Which is exactly the kind of evening when you expect a place easy to reach, serving food until late and giving a comfortable night. I'm afraid that, between the poor links with the hospital and city centre, the lack of food offer and the distance from other venues, the broken curtain and the noisy and annoying air conditioner my needs were not fulfilled. Not an experience I would repeat. January 16, 2014
Rated 4.0 out of 5.0 by staff all the reception staff were extremely helpful and were all very pleasant January 15, 2014
Rated 4.0 out of 5.0 by quiet stay Excellent value for money - have stayed in other hotels in the general area. Slightly awkward to get to. Plenty of towels and pillows - you don't have to go to reception to ask for things. Room clean and tidy. Air conditioning a little noisy. You can have a cooked breakfast without having to pay extra. I shall stay at this hotel again and recommend it. January 13, 2014
Rated 5.0 out of 5.0 by Recommend this hotel Try and get a room away from the traffic going over/under the bridge and you will get a good night's sleep Plenty of choice of hotel in the area, but this is the best value of all of them January 12, 2014
Rated 4.0 out of 5.0 by comfortabel bed a good nights sleep, easy and free car parking. the holiday inn express dartford, is also close to the Dartford Crossing and is very convenient. it is prferebale to obtain a room at the rear iof the hotel as thsi is quiter, as the traffic on the motorway side can be noisy. however agood hotel, with easte of check in January 11, 2014
Rated 4.0 out of 5.0 by Very good hotel with good parking and facilities let down by air condition With a slight repositioning of the air conditioning unit (or bed) and a bit more cooked choice at breakfast. I would have no hesitation recommending this hotel. January 10, 2014
Rated 5.0 out of 5.0 by Comfortable bed The standards you expect from Holiday Inn and free wifi, good parking and convenient location. I expected it to be noisy but it wasn't. January 10, 2014
Rated 5.0 out of 5.0 by Sal Really enjoyed our stay whilst at BlueWater and Lakeside. Got an internet deal to stay at Holiday Inn, very pleased with the stay, friendly staff - had no prob whatsoever. Just 2 recomendations really, (i) it would be nice if there was a hot vegeterian option on the buffet - since sausages were being served but nothing to that level for vegeterians; (ii) the heater on the wall is too near the left hand side of the bed and heat cold often disturbs the comfort of the sleeper on this side. Perhaps, re-positioning the heater on the other side of the wall could be considered. Apart from that, well done Dartford Holiday Inn ... keep up the good work! January 10, 2014
Rated 5.0 out of 5.0 by Great value for money Great convenient location, comfortable room and very clean. January 9, 2014
Rated 5.0 out of 5.0 by Convenient location We stayed at the hotel because it was handy for Ebbsfleet. We were expecting nothing special, but the staff made us very welcome, and were very helpful. Angelika in particular went out of her way to help! January 8, 2014
Rated 5.0 out of 5.0 by Fabulous stay Both myself and my daughter stayed at The HIE in Dartford and loved the room, friendliness of the staff and would recommend this hotel to anyone, January 8, 2014
Rated 4.0 out of 5.0 by Clean, good service hotel This hotel was clean and comfortable, ample parking and easy to get to just off the motorway before the Dartford Bridge. The staff were friendly, there were plenty of snacks and refreshments available at any time. The only downsides were the breakfast was pretty limited (not real orange juice) and our room was right next to the front door which was good for smoking access but not good from a security point of view. January 8, 2014
Rated 3.0 out of 5.0 by Reasonable clean good value However the beds are uncomfortable with hollow fibre pillows and there is no room service . There are also no baths in the entire hotel It's good value but no bath is a complete no no for me . Also the heating broke down on the entire floor so we had to move rooms January 4, 2014
Rated 4.0 out of 5.0 by Great service and breakfast The breakfast supply needs review to really provide for vegetarian who will not take meat or pork. The breakfast should have varieties, such as fish and salads. The receptionists or the hotel has no room service. What if the resident has certain disability to come downstairs for iron and board? The room single chairs are not adequate for days of sitting in an hotel. Rooms should have relaxing chairs fit for both abled and disabled January 3, 2014
Rated 1.0 out of 5.0 by poor hotel poor hotel very basic as already stated in such a long survey January 3, 2014
Rated 5.0 out of 5.0 by COMFORTABLE STAY CLEAN AND COMFORTABLE. BREAKFAST COULD HAVE MORE VARIETY...MORE YOGURTS AND BACON . always STAY AT CHRISTMAS AND FEEL A LITTLE MINCE PIE OR CAKE OR BISCUIT WOULD BE NICE IN THE ROOM WITH COFFEE TRAY January 3, 2014
Rated 4.0 out of 5.0 by Pleasant stay We arrived quite late in the evening, we were met by a very friendly member of staff. We went to the bar and again the staff were very friendly and helpful. Because we had a bit of a drive when we left the hotel, we decided to have a latish breakfast, unfortunately there were no sausages left in the hot breakfast area, and told there would be no more, a bit disappointing as we wanted a good breakfast before we set off. Overall we had a good stay. January 2, 2014
Rated 3.0 out of 5.0 by Okayish stay.... We checked in late evening & despite reception area not being overly busy we had to wait quite a while before staff paid us any notice. Our room was ok, we booked it early and got a very good deal. Breakfast was a disappointment,. everything in the breakfast buffet was finished & staff was not on the ball at all to refill. No trays, no knifes, no milk etc. Second morning the already limited choice was even more limited, natural yoghurt was not even supplied & only sliced bread was provided. I feel that more experienced staff should have a good look at the breakfast service. January 1, 2014
Rated 5.0 out of 5.0 by Friendly and efficient staff This is a very clean, modern hotel situated at a very busy junction of the motorway and overlooking the Dartford Crossing. It was ideally located for our visit to relatives in Dartford, and the room rate was very good considering the quality of the hotel. We were welcomed by an extremely friendly and efficient receptionist - the staff seemed happy in their work and seemed to genuinely care that we had everything we needed. If there was anything to fault it on, the breakfast wasn't great (no bacon, and only scrambled eggs), so I wouldn't dine there unless I was staying there, but that being said, everything was there that we needed and it was all clean and nicely cooked and presented. January 1, 2014
Rated 4.0 out of 5.0 by Comfortable Overall the hotel was good. Very busy at breakfast time . Breakfast at Milton Keynes was much better on choice. This may have been because we were there over the Christmas period. December 31, 2013
Rated 4.0 out of 5.0 by Comfortable bed. Enjoyed our overnight stay, Bed comfortable duvets excellent, Breakfast very nice. December 30, 2013
Rated 5.0 out of 5.0 by clean, comfortable and friendly Had a lovely couple of nights at the hotel, the family room was great and the children loved their first hotel experience. Only down side is the crazy roundabout you have to use to enter the hotel, it is madness! December 27, 2013
Rated 5.0 out of 5.0 by Friendly Staff Due to circumstance we had to extend our stay. The staff was very helpfull in helping us in our needs for the search of an hospital. Also they fully supported us on helping us with an additional night. December 13, 2013
Rated 4.0 out of 5.0 by A pleasant place to stay Highly recommended for a stop over, very pleasant rooms, staff and services. Couldn't fault it. December 12, 2013
Rated 4.0 out of 5.0 by Great Service & Location Very friendly and welcoming staff. The rooms are clean and the beds comfortable. The hotel is very well situated for business and shopping at the nearby Bluewater or Lakeside malls. December 11, 2013
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