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Rated 4.3 out of 5 by 434 reviewers.
Rated 3.0 out of 5.0 by Business convenience, but not high quality A hotel which is useful for business travel, as it is convenient for Dartford Crossing. Saying that, it is sometimes a challenge to get to, as the roundabouts jam up, so time your arrival. Staff is very friendly, but the hotel is fairly average. September 2, 2015
Rated 5.0 out of 5.0 by Excellent Hotel & Service! We chose to stay at the hotel over the bank holiday weekend during a family visit to Chessington World of Adventures - The hotel is around 40mins away. We arrived at the hotel at around 8pm on the Sunday night, staff were very welcoming on check-in. We needed to find a local shop/supermarket to stock up for the following day back at CWOA, the lady on the desk was very helpful in phoning a local store to see if they were open and also printing us out directions on how to find it. The room, consisting of a double bed & a sofa bed, was very clean - Our room was situated on the back of the hotel, which overlooked a row of trees and behind that, what seemed to be a housing estate, the area was very quiet. The beds were extremely comfy - we all fell asleep as soon as our heads hit the pillow! And the room was equipped with everything we could of needed. Morning breakfast was lovely, it consisted of a selection of cereal, fruit, some hot items (sausage, scrambled egg & beans) along with bread/toast, croissants, muffins and a selection of both hot & cold drinks. Staff again were very friendly & helpful, efficient at clearing tables and keeping the food/drinks items well stocked. We really enjoyed our stay, even though it was short, and will definitely be choosing this hotel again when we return! My only gripe - or should i say my husbands - is that he wished for more hot choice at breakfast (full English style!)! September 2, 2015
Rated 4.0 out of 5.0 by great staff good bed, nice salad for dinner, good bathroom, would prefer soaps and shampoos separately rather than the one-soap/shampoo-for-all-purposes, breakfast hall nice and bright. August 31, 2015
Rated 5.0 out of 5.0 by Friendly staff All staff were friendly and helpful which made me feel very welcome August 30, 2015
Rated 5.0 out of 5.0 by Excellent staff The staff here make the stay excellent. They are friendly , helpful ,welcoming and make you feel truly at ease. The rooms are very clean with everything you need. This is the second time we have used this hotel recently. Unfortunately we had a back room right above the bins , this time which woke us around 6 o'clock , this was annoying but we will make sure we have a front room next time we go. Definitely will use this hotel again , Thank you to the staff for making our stay so good. August 22, 2015
Rated 5.0 out of 5.0 by Good service Very comfortable place to stay,with good services.i will recomend to anyone who really want a nice place to stay. August 20, 2015
Rated 5.0 out of 5.0 by A Good Place to stop Great service, friendly staff, clean rooms - all up to the usual HIE standards. August 18, 2015
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