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Rated 4.3 out of 5 by 590 reviewers.
Rated 3.0 out of 5.0 by Good location and cosy place The room was brand new. Clean and confomfortable. the bed was relaxing and I had a nice view. The locaiton was great to me because I was there for business in hospital. Friendly and worm staff. Breakfast to improve June 21, 2016
Rated 5.0 out of 5.0 by comfortable bed friendly staff I was extremely impressed with the friendly and polite staff who assisted me when I had a problem and tried their best to remedy the problem but were unable to do so as it was a maintenance issue which could not dealt with until the following day. June 20, 2016
Rated 5.0 out of 5.0 by Good service - clean and pleasant Simple and easy check-in, the evening meal offering was a little confused, but able to get something to eat. June 19, 2016
Rated 4.0 out of 5.0 by Refurbished room I stayed in one of the newly refurbished rooms which was tastefully decorated and very comfortable. Great view of the bridge too, The staff are continual high standards employed within this group with particular mentions to Oksana, Ehli and Mark. Professional but very normal at the same time. My only criticism would be about the air conditioning in the bar/restaurant area. It was far too cold and other diners commented on the same too. The waitress told me to move to a different table but that made no difference. June 16, 2016
Rated 5.0 out of 5.0 by Refurbished room The newly refurbished room was tastefully decorated and very comfortable. Exceptional staff as usual from this hotel group with particular mentions for Oksana, Ehli and Mark. My only criticism was that the air conditioning was set far too low in the restaurant/bar area. I did mention this and was told to move to a different table which wasn't much better. June 15, 2016
Rated 5.0 out of 5.0 by Just right Our one night stay was value for money for a twin room. The room was clean and the beds comfy. Happy to stay here again whenever we're in the area. June 15, 2016
Rated 5.0 out of 5.0 by Dartford HI Express The attentive service I received at this hotel was as good or better than any I have experienced in my travels around the world. The staff were really exceptional in the way they looked after my needs, and I was very impressed by their level of caring. June 13, 2016
Rated 5.0 out of 5.0 by Comfortable one-night stay We were very pleased with the newly refurbished room and the comfortable bed and appliances. The breakfast, although not offering as much choice as in some really expensive hotels, was completely adequate and unrestricted by amount. June 12, 2016
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