Rated 4.2 out of 5 by 138
Rated 2.0 out of 5.0 by TeresaT DISAPPOINTING
My family and I booked 4 rooms at this location. The (service) was very questionable. My daughter in law put the no admittance sign on the door and the room was entered into anyway. The (food) was bland; the carpets were extremely dirty.
On our last night the air conditioning stopped working in the elevators, lobby and lounge area. The general manager was less than helpful in rectifying the problem.
July 24, 2014
Rated 5.0 out of 5.0 by PatrickOKC Great stay
Had everything I have come to expect with H.I. Express and front staff was great.
July 16, 2014
Rated 5.0 out of 5.0 by Mrs. Williams Clean
This hotel was very clean and i would stay here again and again as long as the quality remains as good as it was. The only down fall was the juice for breakfast was awful and watered down.
July 15, 2014
Rated 5.0 out of 5.0 by KenAB GREAT VALUE - GREAT STAFF - CONVENIENT LOCATION
This is by FAR the best maintained Express I have been in over the past few months. What a great value, this exit looks quiet, but the other side of I-4 has everything you will be looking for. The staff were great, checked it a little under the weather, Donna make some great recommendations to get me a great dinner and directions to the area pharmacy so I was in better shape for the next day!
July 14, 2014
Rated 5.0 out of 5.0 by MrsMatos Great place.. great service
Completely happy with my stay here. Clean Clean Clean!!! Breakfast was great. Way more than I expected. I kept reading reviews about it being difficult to find. I do not agree. Yes you have to make a u turn but there is a turning signal so i didn't see the big problem. I will definitely stay here again.
July 14, 2014
Rated 5.0 out of 5.0 by LindaPF Another great stay here
We have stayed at this central Florida location six or eight times in recent years. It's so convenient to the attractions...and much more cost-effective.
My only complaint this visit had to do with the breakfast service. The two women working had surly attitudes and there were not enough trays. The hotel was full, and there weren't enough seats in the breakfast room when we went downstairs, so we decided to eat by the pool. Unfortunately, there weren't any trays available to carry our food out, and the previously-mentioned surly staff were less than helpful.
Other than that, the room was large and clean, the front desk staff helpful, and the location met our needs for the night.
July 6, 2014
Rated 3.0 out of 5.0 by SandraD27 Overall, a good stay but with a few issues
Our room was comfortable and clean, and we found the staff to be friendly and helpful. The only significant concern was that the cleaning staff failed to ensure that our door was closed securely after cleaning, so our room was open for a significant length of time while we were out for the day. Nothing was missing and the front desk was notified, but this did make us very uncomfortable with the security of the hotel. Otherwise, our stay was overall pleasant.
July 3, 2014
Rated 5.0 out of 5.0 by Go Atlanta Braves Room was nice; sofabed mattress was very thin
Front desk clerk at checkin was very helpful and gave us recommendations for restaurants close by. Room was nice and quiet. Only negative was the thin mattress on the sofabed.
June 30, 2014