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Rated 3.9 out of 5 by 145 reviewers.
Rated 5.0 out of 5.0 by Relaxing stay before going home We stayed the night after a week in the Keys before heading home the next morning. The location is great-a couple miles from the airport and a couple more miles to Fort Lauderdale beach areas. Easy in and out of the downtown area. Clean comfortable rooms, great overnight stay September 17, 2014
Rated 4.0 out of 5.0 by Amazing staff We came to visit family and found this hotel to be perfect location-wise. The front desk staff was amazing. Not only were they friendly but incredibly accommodating. The room was basically clean but there were hidden areas that were not as clean as I would have liked (like the top of the plastic protective shield over the air-conditioning vents). My husband and I usually visit in an RV and this is our first experience staying at hotels in 10 years. It did not disappoint. We were very comfortable. And the TV service was excellent. It made coming back to the room at night very enjoyable. September 13, 2014
Rated 5.0 out of 5.0 by Staff was great. Great service Everything was great. That is why I stay there. This is my review September 9, 2014
Rated 5.0 out of 5.0 by Nice hotel, friendly staff Stayed here for the night before cruising out of Miami. Clean, comfortable, quiet. September 5, 2014
Rated 5.0 out of 5.0 by professional employees loved my stay wished I could have stayed the entire time there. My family changed their plans and we checked out early, there was no problem with that at all and if I decided to return I would get the same great rate. I would like to have had a whirl pool by the swimming pool though, however that wouldn't stop me from staying there again. August 27, 2014
Rated 4.0 out of 5.0 by Check In Misha at the front desk was wonderful to deal with from the first phone call to make reservations through check in, she was awesome. She helped coordinate ground transportation from Fort Lauderdale to Miami port for our cruise. Thanks again Misha! August 27, 2014
Rated 2.0 out of 5.0 by poor service and musty room When we arrived to check in, we were not greeted as gold members. After going to the room, the room smelled strongly of paint, the shower didnt work and the tub filled with water. The fridge would not get cold. We asked for another room. Had to argue to get the king room we reserved. The new room was old and musty. Fridge again did not work well. Service in the breakfast area was bad. We tried breakfast every day of our stay but was unable to get any meat. The attendant would not bring more out. This is not the first time we had this problem with the breakfast attendant. Yes, we did call all of this to the attention of the front desk. It didnt make a difference that we were gold members or not. We seem to have been treated better when we were just club members. Do not stay here...there is not enough parking and we had to leave our vehicle on the side of the curb. The front desk gentlemen told me just find a place. We will not be back. We have complained about this and nothing was done. August 26, 2014
Rated 5.0 out of 5.0 by Great place to stay Stayed here for business - everything I expect with a Holiday Inn Express. Clean rooms, good food, excellent service August 21, 2014
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