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Rated 4.0 out of 5 by 298 reviewers.
Rated 4.0 out of 5.0 by Great service All the employees were friendly and helpful. They all said hello and asked if they could do anything for you. Good experience from beginning to end of stay except for the lousy tv reception. August 24, 2015
Rated 2.0 out of 5.0 by Awful customer service Stayed here before and had bad service but thought I'd give another chance. Room was not ready at checkin. Staff at counter was having problems finding out about room status and complaining he was tired. Also used excuse they were completely booked so cleaning was taking longer. Another customer was also waiting for their room - same issue. Was given a "bag" as apology (mini water bottle & trailmix). When finally got room, opened door and had strong chemical smell. Bumped into bathroom door and discovered it was fresh painted and got paint on clothes- no sign indicating fresh paint. Power went out in room that night briefly ( clear skies). When we checked out, I mentioned paint and other issues to lady at counter. She took my name and number and said manager would call me the next day - 3 days later, no call. Despite hotel being close to the college, I will not stay there again. Staff is lazy and they don't care about the customers. Very disappointed in Holiday Inn Express. August 22, 2015
Rated 4.0 out of 5.0 by Attentive staff and comfortable room All levels of staff were very attentive to my overall comfort. From the front desk clerks to the shuttle drivers, all were very happy to assist with any and all enquires. Was a bit disappointed that there was no restaurant but realised that the price charged for the rooms should have given me the clue. The breakfast selections were average and a few more non-gluten selections would have been appreciated very much. The room was comfortable, especially being able to completely control the levels of brightness or darkness regardless of the time of day. Television viewing was adequate but being able to access my Netflix account would have be nice too. Internet access was good but not particularly fast. The business centre was helpful as I was able to get a few things printed. The coffee and tea service in the room should be equipped with real crockery rather than cups that are disposed of after each use. Similarly the breakfast bar should also be equipped with real crockery in order to reduce the amount of 'waste'. This hotel must consider instituting a recycling policy. My stay overall was restful and satisfying. August 19, 2015
Rated 5.0 out of 5.0 by good and clean pleasant once upon a time there was a man and his wife who decided to stay in a clean cmfortable room and at reasonable price, and based on a previous experience we decided to stay here. It was also convinient clse to my daighter's house in Davie. August 19, 2015
Rated 5.0 out of 5.0 by Nice room The room was very comfortable and clean. Construction was on the street outside, but it didn't interfere with sleeping at all. Parking is limited, arrive early. August 17, 2015
Rated 5.0 out of 5.0 by Great serviceby everyone we encountered in hotel We were made to feel very welcome at the hotel. My sister and I were unfamilar with this area of Florida. Excellent directions were given by the staff to our bank branches, nearest store to buy necessities we had forgotten, and they made our stay worry free. August 14, 2015
Rated 4.0 out of 5.0 by Treta service The people were friendly and good services, the hotel was clean. August 9, 2015
Rated 5.0 out of 5.0 by Great service ,great for overnight and going to the cruise port We have stayed here before but this time we had even better service . The room was ready early and we also had a later checkout. Because of the IHG club we enjoyed cold water and a snack when we arrived. We also enjoyed the Pancakes after 8:00 p.m. What a great idea! Our beds were sooooooooooooooooooo comfortable and the choice of pillows helped us to relax. We will be sure to come here again when in the area. Thanks to Shonda for her service at the front desk, she was wonderful. August 7, 2015
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