Rated 4.4 out of 5 by 254
Rated 4.0 out of 5.0 by WTBJR Maintenance
The lobby should have soft music playing as the guest arrive.
Warm cookies would have be a nice gesture.
The door to go out on the balcony needs new door handles, and the rusty lock needs to be replaced. All of the windows needed to be cleaned inside and outside.
The a/c units need to be cleaned, they are full of dust.
The outside of the hotel does not look crisp and inviting,
February 12, 2014
Rated 5.0 out of 5.0 by Ibed Easy check-in and out
Arrived for a late check-in and was greeted with a smile. We were impressed with the accommodations and breakfast. I would recommend this to friends and family.
February 9, 2014
Rated 5.0 out of 5.0 by MED45 We love staying here
Two things brought us back for the second time
1. The location
2. The helpfulness of ALL staff
There were so many times I asked for assistance from those at the front desk and they could not have been nicer. Thank you!
We plan to return again.
February 7, 2014
Rated 4.0 out of 5.0 by Jon1979 staff was cordial
Breakfast buffet was very good with a wide variety of selections. Rooms were clean and well lighted.
February 2, 2014
Rated 5.0 out of 5.0 Thank you for your services
Excellent place to relax and have fun!
Good bed, good scenery, friendly staff, the balcony of the room is sensational, sensational swiming pool. Thanks!
January 22, 2014
Rated 5.0 out of 5.0 by Grateful Al New Favorite IHG Property
Just what the Dr. ordered! Warm welcome at the front desk (and special thanks to Kevin the manager for the extraordinary service). Friendly, attentive, professional staff. Great oceanfront room. When I arrived, the sea was churning and the sight and sounds of the pounding surf soothed my strained nerves. I left the balcony door open almost the entire time. Looking forward to a return visit.
January 18, 2014
Rated 5.0 out of 5.0 by 0frann Everything was perfect
This place is perfect. I am trying real hard to think of something that wasn't and I am drawing a blank. From the friendliest front desk staff to housekeeping and Chris at breakfast, I was wowed. The rooms are immaculate. Then I met Joyce and I realized why this place is so great. She has a passion for her hotel and it shows everywhere. Her staff reflects her personality and caring for the guest. Kudos to her boss, she deserves a raise!
January 17, 2014
Rated 4.0 out of 5.0 by SUNCITYDAN Guest Sevices are Good
The front desk was good and helped with a reservation in Stuart Fla. We decided to come back to this location on our return trip. Some how are reservation was miss-placed but they covered us.
When we were leaving I made a reservation for February and that was when I became disappointed. Our rates were doubled and I could not stay the nights that I wanted. When I asked the night manager about it he said he only follows orders. I did book the night of the 18th and paid for it as that is what he said had to happen. I don't understand why the rules wee so drastically changed for someone who was becoming a repeat customer.
January 14, 2014
Rated 4.0 out of 5.0 by Dan H 12953 Great place for Vacation
Great place for vacation on the beach. Good Location helpful staff.
January 9, 2014
Rated 1.0 out of 5.0 by WLT1327 NEVER AGAIN!
We arrived at 7pm to find out our room wasn't ready. First of all as a Priority Rewards Member I expect that my room would be prepared before other guests. Secondly check in was 3pm and we arrived at 7pm. We were tired, wet, windblown and wanted to get in our room and relax. Instead we got to sit in the lobby and wait and wait and wait. No Manager was available that evening, next morning or next afternoon. Not sure when Management works at this location? Like I said NEVER AGAIN!
January 8, 2014
Rated 4.0 out of 5.0 by Espinosa New Year at Daytona Beach Shores
We had a nice time. At arrival, there were no towels in the room. This is an average Holiday Inn Express.
January 6, 2014
Rated 3.0 out of 5.0 by abue pleasant stay
We had good stay meeting family in area. View from room nice
Front desk not especially friendly....seemed annoyed to check us in
Breakfast area very congested and really not enough room to sit at a table..did not eat anything and went across street to restaurant
Expected more from HIE
January 2, 2014
Rated 3.0 out of 5.0 by ncfamily Not really impressed.
Room was clean on arrival. After 1st night, room was not cleaned until after 4pm - at which point, we declined and had to request towels. The door to the closet came off the track - the door had to be completely removed, it was not fixed during our stay. While our room was cleaned by about 2 on the 3rd day, we were given 1 "complete" set of towels - for a room that sleeps 4. This is the off season, I have to wonder how well they deal with spring break!
The breakfast was mediocre - I've stayed at other Holiday Inn (Express) - and have had much better quality of breakfast.
January 2, 2014
Rated 4.0 out of 5.0 by umac Visit Daytona Beach see the ocean/beach
My family and I recently stayed at the Holiday Inn Express - Oceanfront Daytona Beach Shores during a trip to Florida mainly so that we could have easy access to the beach and all it offered. This hotel is perfectly situated for this purpose. Every hotel room faces the ocean and you simply walk out past a heated pool (which has neon changing night lights that my girls loved when swimming in during night time) to the beach.
I don't know if it was the time of season or not however the hotel seemed a bit dirtier then I would have expected. For example the windows in the lobby (ocean view) were hard to see thru didn't seem to have been cleaned recently. The carpets had a lot of sand in them. The hotel itself was pretty busy just don't know if they had enough staff actively keeping the place up to snuff. That being said the rooms were comfortable, bathrooms clean.
The hotel is also a bit down the beach from Main street where all the action is i.e. shops, hotdog stands etc. I personally liked that as we were able to easily drive down and see all that however didn't have that going on right in front of the hotel which meant we were able to go out into the ocean and build sand castles on the beach without dodging cars and lots of people.
Overall this hotel could use some sprucing up however everything that mattered, i.e. heated pool, clean bathroom, beds, etc.. was good.
January 2, 2014
Rated 5.0 out of 5.0 by shakejke Great Place to Stay
I was traveling through and picked this hotel for the price. What a great choice. The price was great and we had a balcony room with a view of the ocean! The staff was helpful in getting me a cab back to the airport!
December 30, 2013
Rated 5.0 out of 5.0 by 2wheeladdict Great Experience
We enjoyed a fantastic stay, due to the wonderful staff and the hotel's location.
This property is close to the action, yet doesn't force you to stay in the middle of the way too late-late-late night crowd, which afforded us the best of both worlds during Biketoberfest.
It's only a few steps past the pool to enjoy the beach for miles in either direction. Crabby Joe's on the Sunglow Fishing Pier is about a 10 minute walk south, make sure to enjoy lunch or dinner seated above the waves.
With Dunlawton Road nearby, you have easy access across the river to I-95, shopping, dining, and Daytona International Speedway.
Hint: If you wish to travel to the Downtown Daytona area during the day, you can't beat driving North on the sand. At 10 mph it does take a bit longer, but well worth the time spent. The experience includes plenty of beach parking near Main Street for the $5 daily fee.
An all around great experience, we're already looking forward to our next visit!
December 21, 2013
Rated 5.0 out of 5.0 by Karl222 Great Staff Great location
Stayed on the 10th floor overlooking the ocean. Perfect view up and down the beach. When you go up the elevator to your room you will exit the elevator to an open air walkway to your room. This was a great experience as you can drink in the night, see back towards the mainland and just lean on the rail and enjoy. Then you go to your room and its a different world, open the door to your balcony and there is the ocean! Staff was awesome from Front Desk to housekeeping. Spent 4 days with the wife. Highly reco!
December 13, 2013
Rated 5.0 out of 5.0 by Sackett Great Hotel
We stayed for 6 nights, the breakfast was good and the lady fixing it was very friendly. All the staff were nice and friendly. The only problem we saw was the bathrooms are small and the fan did not take out the steam very well so you are trying to get dressed in a sauna. The view from the balcony is spectacular and that is why we went to Florida!
December 11, 2013
Rated 4.0 out of 5.0 by Eztosecure Nice
We had a nice room that was an open suite with a king bed. The decor could use some updating. We used the very limited fitness room and it was adequate. The complimentary breakfast was fine but lacked fresh fruit. Overall a pleasant stay.
December 4, 2013
Rated 3.0 out of 5.0 by snowbirdees Great location
Great location. The beach is the most agreeable to walk.
Room are perfect apart from the fact that there is no patio door to go on the balcony so the kitchen and living room is a bit dark.
November 30, 2013
Rated 5.0 out of 5.0 by Partyman62 Great Location, even better staff...LOVED IT!!!!
This hotel is wonderful. I had a chance to meet several members of the staff. All of them was lovely people and very knowledgeable of the area restaurants and attraction. The hotel itself is very clean and the full hot breakfast is a definite plus. The breakfast is ran by this nice young lady name Chris, she always had a smile on her face. I also had a chance to speak with one of the managers, Kevin or Keith was his name. He was a very hands on manager, who seems to love his job. You can tell through the staff that this company is well managed. My wife and I came to Daytona to revisit the city where I ask her to merry me. The hotel location and the friendly staff made this visit that more special. I definitely will be returning in the near future.
November 29, 2013
Rated 5.0 out of 5.0 by Robert111313 Great hotel in every way!
From the front door to the front desk to the top floor this hotel is clean and comfortable with courteous staff throughout. The room was clean, amply stocked with necessary amenities, thoroughly cleaned and remade daily. The complimentary breakfast bar is exceptional, and the beach is mere steps away. It was a pleasure to spend three nights in this well run hotel.
November 19, 2013
Rated 5.0 out of 5.0 by Greeneye Great service
We couldn't ask for anything better. Great view of the ocean. Front desk staff were friendly and very helpful. Great rate and breakfast was satisfying. I would recommend this place.
November 13, 2013
Rated 5.0 out of 5.0 by Jobby very accomondating folks
.The locations had changed cable companies and the TV in room did not have many stations. The listing on information sheet in room did not match TV.
Would suggest that when this happens all TV"S be checked and updated TV listing be in rooms.
We were switched to another room and everything was great..
WE WILL RETURN IN THE FUTURE
November 12, 2013
Rated 5.0 out of 5.0 by hlrentas great hotel
Great hotel overall. Me and wife went there for weekend get away and enjoyed the view and stay. The staff are amazing and so is the manager Kevin. He was great when we stayed they care about there Customers .
November 6, 2013
Rated 5.0 out of 5.0 by Alexis47 Welcomed with a smile
The entire staff was friendly and helpful during my stay.
When I registered the desk attendant smiled and made me feel she was happy to see me.
The housekeeper's were friendly and conscientious. My request for extra towels was made during a minor problem with the dryers. The housekeeping staff informed me of this and that I would receive my towels as soon as possible. This was the case with an apology for any inconvenience in the delay.
All in all excellent and friendly service, great beach location, clean room with larger than usual refrigerator for a hotel at a really great price.
October 24, 2013
Rated 4.0 out of 5.0 by LynneGolf Gorgeous~
What lovely October evening. . .the hotel was pretty and you can't beat those oceanfront balconies. The staff was nice (thank you for sending us to Aunt Catfish's!). The pillows were awful, but that's the only complaint I can think of.
October 18, 2013
Rated 4.0 out of 5.0 by atlantasusan Very nice staff, great location
Spent a weekend that was very enjoyable on the beach. Staff very friendly. Location on the beach was awesome.
October 16, 2013
Rated 4.0 out of 5.0 by beachdad a fews things to work on
Overall, this was a good stay and we are likely to stay again if we come back to this area. I travel frequently and normally choose the Holiday Inn brand. A few of things this property and its management need to work on are as follows:
1. The rinse off shower between the beach and the pool broke on Friday and when we left on Monday if was still not repaired. It was a simple fix of some pvc tubing and glue. Not sure why it took so long and when I told the front desk staff on two different occasions about it, I received a lukewarm apology and a shrug of the shoulders.
2. The beach up near the property had trash everywhere. Cups, water bottles, broken plastic clothes hangers, food wrappers and it was not addressed once during our visit. As well, the steps leading down to the beach from the pool area had several inches of sand on them and were not cleaned off once during our stay.
3. The pool was absolutely ice cold. Not many people got in the pool while we were there. The Atlantic was actually warmer.
1. Breakfast was good each day.
2. The view from the room was nice.
3. The room attendants all talked to us when we passed them or were on the elevator with them and all seemed to like their jobs.
Possibilities: Has your location considered beach chair/umbrella rental???
October 16, 2013
Rated 5.0 out of 5.0 by Moducote Nice View
Overall stay was excellent.
Breakfast choices were concistent with other locations, and as usual, exceeded what other hotel brands offer.
Only downside was Wi-Fi signal was very weak.
Personnel were also cheerful, and greeted me throughout my stay. Made me feel welcome & valued!
October 14, 2013