Rated 4.3 out of 5 by 229
Rated 5.0 out of 5.0 by JLVZ Great service, nice, clean hotel.
Thanks Holiday Inn and Suites we had a great family vacation. This hotel was clean, service was great, staff was friendly. Would stay there again.
July 29, 2015
Rated 5.0 out of 5.0 by Vacationeer646479 Very Courteous and Pleasant Employees
Room was clean. Employees were pleasant and helpful. Assisted us with all our needs. Hotel is in a convenient Location.
July 27, 2015
Rated 4.0 out of 5.0 by 4bicks Deadwood
Nice hotel, clerk was not aware of a 3-wheeler rally going on down the street which impacted the convenience of the parking garage (which is about 1 1/2 blocks from the hotel). They did offer valet which we did not utilize. We were also traveling with our dog and there is not much green space in Deadwood! Hard to find a good place to walk the puppy!
Staff was friendly and we loved the breakfast!!
July 25, 2015
Rated 5.0 out of 5.0 by Katyara Central location, great staff
Stayed here for a week on a family vacation to see the local sights in the area. A great central location, Deadwood itself is neat with it's history and a casual nightlife atmosphere. Great food, you just have to go looking for it a bit.
The hotel staff was great, very helpful and attentive. The pool area was perfect for out 3 kids and the breakfast was great too. They kept it stocked and fresh. Not a lot of variety from day to day but that didn't matter to me. it was hot, fresh and tasty.
We only had 2 problems - the cleaning staff, which friendly and helpful, really didn't "clean" the room. They would tidy up and refresh towels but we had the same fruit loop on the bathroom floor all week that was there when we checked in. We left it trying to see if it would ever get picked up and it didn't. The floor never looked vacuumed either. Disappointing.
And the last problem was the WiFi - it would not work in our room. Everywhere else BUT our room. The staff tried to fix the problem but I just think that area of the hotel is like a DMZ or something. Also disappointing as I had some work to do and had to use my phone as a hot spot to run my laptop incurring extra charges on my phone bill for data. This should be looked into.
Outside of those 2 items it was a nice, clean property with great staff and served as a great central location for an "Old West" family trip!
July 24, 2015
Rated 4.0 out of 5.0 by tpyounome Deadwood Downtown
Used reward night. No upgrade. Room had a poor smell, bed was worn. Internet was very poor the first day and not working at all the second. Desk solution was to reset router. Did not work. Very nice lobby. Slot machines right next door. Hotel hooked up with Gold Dust Casino and nice resturant down the block. Valet parking is not fast.
July 24, 2015
Rated 5.0 out of 5.0 by Jeramie Comfortable
Comfortable sleeping quarters. Friendly Staff. Only downfall is where the parking is located; however, it was very accommodating and to be expected due to not a lot of room to build out.
July 23, 2015
Rated 5.0 out of 5.0 by fcalady715 Good "ole wild west" Hotel
Our GPS told us to turn left on Lee St. so we missed the hotel a few times before finally turning right. Hotel is not immediately visible--but once there, it was GREAT. We loved it. The Valet was super as was the other staff. We would love to go back again.
July 22, 2015
Rated 5.0 out of 5.0 by Henry K Great Location...
Right downtown Deadwood. Only negative is parking. Hotel uses city parking garage which is about 2 blocks away. Parking was free however.
July 22, 2015