Rated 4.5 out of 5 by 61
Rated 5.0 out of 5.0 by Chyna83 Excellent Room and Great Breakfast
I would recommend this hotel to anyone because they are clean, breakfast is awesome, staff is sweet and nice and the bed is soft (comfortable). My family and I really enjoyed our stay at the Holiday Inn Express. Thank you!
February 28, 2014
Rated 5.0 out of 5.0 by Debbiems Fit for a Queen
We stayed at this hotel during our church meeting in February and we didn't want to leave. The location was not very far from the church and the convenience of having a grocery store (Publix) and other shops nearby was priceless. We actually walked to the shopping center for the things we needed. The area is really well maintained and safe. The room was clean, comfortable and well stocked with supplies we may have needed such as paper towels, dishes and other items in the kitchenette area. I loved the design so much that I took a picture of the bed area so I could change my bedroom when I got home....seriously. We will be back in Atlanta at the end of April and we were ready to re-book even before we left. Our desk manager Nadia was so very helpful and a pleasure to know.
February 25, 2014
Rated 5.0 out of 5.0 by T & J CONSISTANLY PLEASANT STAYS
Comfortable bed, great shower in the morning, quite, clean, and comfortable room. Breakfast was average to good but the dining area is very nice. We prefer staying on the first floor and found our room to be very quiet.
When we come for patient visits to Emory, we have found this to be convenient and close to the clinic. It is equally close to downtown Decatur, which has really nice dining and shopping.
This is our 4th stay and the staff continues to be courteous and want your stay to be a good experience.
February 12, 2014
Rated 4.0 out of 5.0 by PlatinumGroupie Front Desk Service
Front Desk Service was excellent up until the point where I had a FedEx package delivered to me and someone at the Front Desk at that time refuse it. This made FedEx reship back to the origin. I have stayed at many Holiday Inn Express and never once did that happen to me before. I asked the Front Desk if any FedEx deliveries were made and that one Manager said not in a couple weeks. I tracked down my package and it said it did reach its destination but was refused by the signing party, which means someone from the Hotel received it and didn't know what it was without looking to see who it was for. I don't know what Holiday Inn Express regulations about receiving mail to their address is but it must differs from each location. Other wise Front Desk Service was great. They answered all my questions and recommended a few restaurants in the area. I would stay there again if another opportunity arises.
February 10, 2014
Rated 5.0 out of 5.0 by Phollow Excellent Stay
We were here during the Atlanta snowstorm. The front desk manager went above and beyond to help everyone stay comfortable. She was overseeing stressed out customers with grace and ease. We observed her putting salt in the drive for safety. Great job during extreme circumstances!
February 4, 2014
Rated 5.0 out of 5.0 by Jackie27000 Treated like family during a snow/ice storm.
The manager and her assistant stayed at the hotel for 36 hours straight! Assisting and helping anyone in need. A few guest were brought for a night by the Atlanta Police and the manager allowed them to sleep in the lobby and anywhere available. The hotel was booked solid so neither the manager or assistant had a bed to use. She even went outside to help those stuck on the road next to the hotel. All the restaurants in the area were closed so she had food and drink available for all during the meet and greet time from 5:00-7:00 for two evenings. The staff was amazing and very concerned for our welfare and always asking if there was anything else they could do to make our stay very comfortable. We were two women on a business trip and our husbands were at peace knowing we were in good hands.
February 4, 2014
Rated 5.0 out of 5.0 by John1199 Home way from home
Wonderful experience from check in to check out. Would stay there again.
February 3, 2014
Rated 5.0 out of 5.0 by AnniePat Great Service
Previously overbooked and responded quickly and made us very satisfied with manner in which they handled our concerns. We will definitely stay here again.
January 6, 2014