Rated 4.4 out of 5 by 91
Rated 1.0 out of 5.0 by sbrown0903 I will never stay here again.
I booked a king bed suite here 2 weeks before an event in the area and paid for it in advance, non-refundable. When I attempted to check in at 3:00PM the electricity was off. No fault of the hotel. When I returned at 10:30 PM we were given a 2 bed room. I complained and was told that's the only room that was left. Next morning I was told the manager would be notified and I would get a call. The clerk did call me back and told me I was given a $20 adjustment. I told her no thanks. I contacted Guest Relations at IHG and was told the manager would contact me by email within 24 hours, which did not happen. So much for being a Platinum Priority Club member.
August 21, 2014
Rated 4.0 out of 5.0 by TNSUSAN Best Value in Decatur
We stay here almost every time we come to Decatur to visit family. Reasonable rates and almost always good service. Convenient location and consistently refreshing rooms.
August 20, 2014
Rated 5.0 out of 5.0 by Crazyhorse61 Really freindly staff
Our room was great. Reasonably close to the Emory campus.
The staff were really nice to us and fun to talk to.
Really nice complimentary breakfast in the morning, with lots of choices. Fan was slightly noisy in the room, but that was the only minor issue. We'll definitely be back later in the fall.
August 20, 2014
Rated 5.0 out of 5.0 by 1 braves fan great service
very good would definitely recommend this hotel to others. will be back.
August 14, 2014
Rated 5.0 out of 5.0 by A.R. Quiet, Clean, and Safe
Stayed in a Suite room at this hotel and enjoyed the accommodations. Staff was helpful, free breakfast was decent, wireless internet reasonably paced, tv with many channels, really hot water, good heat/ac, and QUIET!
Sure any of this is subject to change based on the other guests around you but was thrilled with how quiet and clean everything was. Not to mention Emory is a fairly safe area to stay in.
August 6, 2014
Rated 5.0 out of 5.0 by Icylane A couple of minor things.
Shower curtain rod sagged so shower curtain kept sliding toward the middle
August 5, 2014
Rated 5.0 out of 5.0 by trilussa Great experience
Overall a great experience. Front desk and shuttle staff very accommodating. Bathroom showed some evidence of previous guest, which was the only disconnect.
August 5, 2014
Rated 5.0 out of 5.0 by Oskiejan Bed very comfortable. Staff extremely pleasant and accommodating.
We are traveling from north Georgia for treatments at Emory Hospital a couple of times a week. The folks at the Holiday Inn have been very helpful and extremely accommodating. If we have to change or cancel the reservation as a result of the treatment plan Carlos and the rest of the gang just say, "Okay, no problem. Let me get you what you need." Who does that anymore? Plus the location is only 10 minutes from our appointments.
1. The breakfast scrambled eggs. This is a Holiday Inn, in general, complaint. It is not a Holiday Inn on N. Decatur complaint. I have had breakfast at Holiday Inns across the country. The eggs are nasty at every single one. I think they are dehydrated. But I'm not there for breakfast.Rest of breakfast is fine.
2. Some of the AC units are noisy. This is on par with most hotels at this price range.
August 4, 2014