Rated 4.0 out of 5.0 by Nellie53 Good price
Everything was good but they could improve on breakfast. Bagel, French toast stale. Fake eggs terrible, watery. Pancakes really dry. Otherwise the coffee was good. Might want to go somewhere else for breakfast. Close to farmers market that was excellent.
March 22, 2013
Rated 4.0 out of 5.0 by Michikat Very friendly and professional staff.
We enjoyed our stay at the in the Atlanta-Emory area, and found that our hotel was conveniently located to many things in the area. The staff was young, energetic, extremely helpful and very professional. The pool and sauna areas were very nice, as were the evening cocktail services in the lobby. This hotel is tucked neatly within a very populated and popular area in Decatur, but is upgraded and they made very good use of the limited space for all of the amenities.
March 21, 2013
Rated 5.0 out of 5.0 by Alicia2 Friendly and helpful staff--convenient location
Whenever we come to visit our son who is a student at Emory, we always stay at this Holiday Inn. It is very convenient to the Emory University and the staff is the best. They remember you!. The rooms are always so clean and comfortable. The breakfast is delicious and well-stocked and the afternoon snacks are great! I would hightly recommend this hotel to anyone!
March 12, 2013
Rated 4.0 out of 5.0 by RN2kat No wake up call
I always rely on the promptness of my wake up cal at this hotell. However on my last stay the gentlemen I called for a wake up call said "I've got you covered, 6am". However I never got the call, woke up late (after a door slammed shut across the hall) and raced to get to work. This is not the norm -- but please impress on your employees the importance of completing the wake up call procedure!!!! Our jobs and business depends on the timeliness!
February 28, 2013
Rated 5.0 out of 5.0 by parkind Excellent Experience
A perfect property with fun and friendly staff, the free managers reception was an added bonus!!
February 12, 2013
Rated 4.0 out of 5.0 by JEGJ67 Met Need; Suggestions Offered
The location was excellent for our purposes, including near the hospital, grocery, pharmacy. Room was quiet/restful. But a recliner in the room to allow certain patients to sleep upright, would have been tremendous. Housekeeping did a good job, but for the first time in 40 yrs traveling, we could not be in the room with them. On the weekend, the request for paper towels in the lobby bathroom went unanswered for two days. The breakfast area was not as well-attended by staff--short staff on weekends? The elevator trapped folks and the service tech did not fix it. So, it went on too long as a concern. My wife could not use the stairs, so it was important. Try an OTIS elevator; dump the Thyssen-Krupp. Finally, the US flag was in tatters and not replacing ahead of the fact is disrespectful.
February 10, 2013
Rated 5.0 out of 5.0 by GHP20 A bit pricy, but ...
I like everything about this hotel except the room prices, which are a little high. However, I continue to choose this hotel when I need to stay in this area of Atlanta because it is in a very safe and convenient location as well as quite nice. I am a woman who often travels alone, so safety is a big issue for me. This place meets my high standards.
February 7, 2013
Rated 5.0 out of 5.0 by JohnnyD Twice in two weeks
No complaints here. Clean, smells good, nothing weird or unusual. Close to Emory and fair price.
January 30, 2013
Rated 5.0 out of 5.0 by KathyN Convenient and clean
We stay here when I have an appointment at Emory Hospital. The shuttle service is so nice to have and the rooms are very clean. It's just down the street from a delightful diner, Evan's Fine Food, where we like to eat dinner.
January 21, 2013
Rated 5.0 out of 5.0 by caslin07 excellent accomadations
we have stayed at this hotel on several occasions and even though it's a bit pricey, we prefer the quality and the treatment while there.
January 21, 2013
Rated 4.0 out of 5.0 by mooseloop Christmas near Decatur
Our Dec. 23-25 stay at this hotel was good, as it has been for the past 4 years as we travel from the N. GA mtns. into the city to be near the grandchild for the holidays.
The recently redecorated hotel has roomy accommodations, a good breakfast, and even hot cookies out for the evenings. One evening they even had hot meatballs, fruit, and drinks for a very nice happy hour repast.
We would stay here again.
January 2, 2013
Rated 5.0 out of 5.0 by Hillbilly Comfortable, great breakfast, close to Emory
The staff is always polite and helpful. The facility is always clean and comfortable. They have a great breakfast selection. I LOVE the cinnamon rolls. I would HIGHLY recommend this facility.
December 11, 2012
Rated 5.0 out of 5.0 by Capitoltwins Best in Atlanta...
We have not stayed at a nicer small hotel in the Atlanta area. The staff are excellent, pleasant and efficient. Rooms are spacious and very fresh. Thank you and we'll be back.
November 28, 2012
Rated 5.0 out of 5.0 by Sonya1 Best service
Best service and the lady that checked us in was so nice.
November 20, 2012
Rated 4.0 out of 5.0 by Hatch Somewhat in decline
We have stayed at this hotel many times over the past few years. Two things have changed significantly during those years. 1. The room rates have continually increased beyond comparable hotels in the area. 2. The quality of staff service has declined. Specific examples of this are Priority Club points not be awarded accurately or delayed. Also, Priority Check Out with rates higher than confirmed rates. Fortunately, in those instances I had printed copies of my reservation confirmation, so the rates were reduced to those confirmed.
My conclusion is that while the hotel is still quite good, I don't have confidence it will continue operate as it has in the past.
November 16, 2012
Rated 5.0 out of 5.0 by SouthernDad Hidden gem
We don't normally travel N Decatur Rd so were unaware of this HIE location until booking it on the internet, choosing it for proximity to Agnes Scott. It sits sideways to the road so even if one drives by, it's not so noticeable. While the location is not fancy, it's an easy walk up the hill to a grocery and several restaurants. We tried the Mediterranean Grill and managed to get a good dinner even though the neighborhood had just lost power.
In spite of the discreet location we were pleasantly surprised to have one of the nicest rooms we've ever had at HIE. We noticed right away that rather than a small cheap cabinet for fridge+microwave, these were housed in a real cabinet with bar sink and granite top - very nice. All was clean and comfortable, and we like having the bath sink outside the shower/toilet area. Both the room, the bath, and the hall outside were roomy.
I was concerned about noise as this room was just across the hall from the elevator, but it was nice and quiet. We would definitely stay here again.
November 4, 2012
Rated 5.0 out of 5.0 by Bellflo8 Great stay and convenient to Emory University Hospital.
Loved our short stay. Wonderful facility, courteous staff, and convenient to Emory Clinic and area interstate highways. Will certainly visit again in the near future.
October 17, 2012
Rated 1.0 out of 5.0 by Smokey Poor Choice
I have always been happy with my experiences with the many Holiday Inn Express hotels I have stayed with, however, after the terrible experience I had at this establishment I will never stay with this brand again.
October 15, 2012
Rated 4.0 out of 5.0 by ctj13 Overall stay was good.
The staff was helpful and friendly. It was better than what we thought we were going to get based on the website. It was a good location. Food was good. We only had one issue that our room was not ready we checked in and one day housekeeping forgot to leave us towels.
October 12, 2012