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Rated 4.0 out of 5 by 96 reviewers.
Rated 4.0 out of 5.0 by Convenient road trip location I chose this hotel because it was located off the Interstate on my Cincinnati to Regina trip and because generally I've had very good service/sleep at HIE hotels. The staff were friendly and let me check in a little early after a long drive. The room was nice, clean and comfortable. The only reason I didn't score the sleep quality higher was the constant door slamming. I'm not sure if the key card locks are not quite lined up but every time someone (including myself) would swipe their key and wait a second, it didn't unlock proper which resulted in them pulling on the door and a loud banging sound. Really a minor issue in the grand scheme of things. Breakfast was the usual yummy stuff that I look forward to when staying at an HIE. I'd definitely stay again. September 9, 2014
Rated 5.0 out of 5.0 by Hot breakfast, but uncomfortable pillows! I don't think I've ever been in a hotel where they served complimentary hot breakfast! Excellent! The only issue I had was the pillows. They were too fluffy and not firm enough. I'm a stomach sleeper and I woke up multiple times at night. I should have said something to the staff about it. Maybe they could have fixed it. Maybe not. September 2, 2014
Rated 5.0 out of 5.0 by great hotel great nights stay. hotel staff where great at check in August 28, 2014
Rated 5.0 out of 5.0 by lmbvt Great rooms (we had 6). Everything was clean and comfortable. It was enjoyed by all. August 26, 2014
Rated 4.0 out of 5.0 by Convenient location just north of Madison Hotel rooms were clean, breakfast area was also clean and had standard Holiday Inn breakfast items. Pillows could have been comfier, but overall on par with most Holiday Inn Express hotels. August 25, 2014
Rated 5.0 out of 5.0 by Great service and very clean room! My husband, my seven year old, and I stayed overnight and thoroughly enjoyed it. Extremely friendly staff (front desk and breakfast), very clean, modern rooms, and we loved the little note left for us in the room when we got there telling us to enjoy our stay. We had a suite with bunk beds which was great for our son. Would definitely stay again. August 22, 2014
Rated 5.0 out of 5.0 by comfortable and clean We were a group of 12 and everything here was clean and comfortable. August 19, 2014
Rated 4.0 out of 5.0 by Vending machines Every thing about this Holiday Inn Express was very good except for the vending machines . I have stayed here and Loves Park Illinois quite a few times and not once have I been able to get my selection out of a machine . Sometimes I get nothing and have to get reimbursed by the front desk. All though I haven't lost any money , it is an inconvenience that is annoying. Sometimes I will go to a different floor only to have the same thing happen. I'm beginning to think this is Holiday Inn's business plan. August 18, 2014
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