Rated 3.8 out of 5 by 81
Rated 5.0 out of 5.0 by Chey Clean building and room.
Couldn't ask for a nicer stay and a clean, fresh room! Staff were so pleasing.
The only thing that could have been better was the size of the pool. A bit small if too many people were to be in it at the same time but you just make do.
July 26, 2014
Rated 3.0 out of 5.0 by SB1127 I stand corrected
I want to correct a review that I submitted earlier... I was upset that the specific room we had reserved several months prior to our stay was not available when we checked in because the prior guest decided to stay another night. I posted my review and was contacted by managment. I want to say they were very apologetic and explained the situation that was out of thier control...I did not understand that prior to thier email. I want to say that I was only unhappy that our reservation was not available and there were a few issues with the pool, but that the hotel itself is very nice and clean. I am also sure that things can get busy and it is also understandable that they just hadn't tended to the pool recently. I apologize for my prior review. The managment offered to make it up to us, but appreciate the gesture! We will put this HIE on our list if we are in the area again.
July 24, 2014
Rated 2.0 out of 5.0 by SB1127 WHAT GOOD ARE RESERVATIONS?
I BOOKED THIS HOTEL AND A SPECIFIC BUNKBED ROOM FOR MY KIDS 3 MONTHS OUT!!! WHEN WE ARRIVED AT THE HOTEL, THEY COULD NOT GIVE US THE BUNKBED ROOM WITH 2 TV'S BECAUSE THE PERSON THAT STAYED THE NIGHT BEFORE DECIDED TO STAY ANOTHER NIGHT. I FELT LIKE THE STAFF SHOULD HAVE SAID I AM SORRY THAT ROOM IS BOOKED FOR TONIGHT, BUT YOU MAY STAY IN ANOTHER ROOM. WHY MAKE A RESERVATION IF THEY ARE JUST GOING TO IGNORE IT???? I WAS VERY DISAPPOINTED. THE CLERK GAVE US$20 OFF A 2 QUEEN ROOM WITH ONE TV AND DECIDED THAT WAS GOOD ENOUGH. WE PICKED THAT HOTEL BECAUSE OF THE BUNKBEDS. ALSO, THE POOL NEEDED ATTENTION. THE DRAINS WERE ALL PLUGGED AND THERE WAS STANDING WATER AROUND THE EDGE OF THE POOL AND SITTING IN THE DRAINS. THERE WAS ALSO SOMETHING NASTY FLOATING IN THE POOL, SO WE DIDN'T USE IT. ON THE PLUS SIDE, THE HOTEL WAS CLEAN AND THE BREAKFAST STAFF VERY FRIENDLY. THE FOOD WAS GOOD TOO.
July 24, 2014
Rated 5.0 out of 5.0 by LJK8 enjoyed are visit
beds were comfortable.Staff very friendly.Great location.
July 23, 2014
Rated 5.0 out of 5.0 by Iowa Resident overall service was excellent
Excellent!. I will stay again at this hotel in the future.
July 22, 2014
Rated 3.0 out of 5.0 by JimWes62 Served the purpose
Friendly greeting, nice staff. Property outdated, noisy air conditioner, paper thin walls. Breakfast area way too small for the number of rooms, no way to even get to the food without a long wait in line.
July 17, 2014
Rated 1.0 out of 5.0 by Dwc5263 Madison visit
Can not recommend this hotel. Does not meet Holiday Inn Express standards.
July 8, 2014
Rated 5.0 out of 5.0 by Girlsweekend Excellant stay
Just in town for holiday family gathering. Location to Madison just right. Clean, friendly atmosphere. Will utilize location for future family stays.
July 7, 2014