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Rated 3.8 out of 5 by 80 reviewers.
Rated 4.0 out of 5.0 by Great Room The front desk clerk refuse to let us park right outside the front doors, even after we explained that our truck got broken into at the last Holiday Inn. He had no compassion and could care less about the safety of our property. I wish there were more restaurants near by. June 30, 2014
Rated 5.0 out of 5.0 by Great service and would stay again Great would stay there again, and would recommend to others. Food was great and the rooms were clean and service by staff was great June 4, 2014
Rated 5.0 out of 5.0 by Trip home "break-a-way" night We were heading home time away at the Wisconsin Dells and stayed here to add one more night on our way home. We have stayed at the DeForest HI Express before and we are very pleased with the cleanliness, friendliness, comfort, and free breakfast that this hotel offers. It is right off the interstate, making it easy to get to and leave from. There are several fast food restaurants right there and a cheese mart across the street. We will definitely stay here again. Thanks for another great stay. May 20, 2014
Rated 5.0 out of 5.0 by Great stay I really like the Holiday Inn Express hotels. They are clean and comfortable and conveniently located near highways. For the quality they are also very reasonably priced. My only complaint - and this will probably sound silly - is that this property didn't have hot coffee/tea in the lobby area in the evening like most HIE properties seem to have. This was a little bit of a disappointment. Other than this, the property was excellent and I'd stay there again. May 14, 2014
Rated 4.0 out of 5.0 by Clean and comfortable Great staff. The facility is clean and comfortable. Nice stay. May 7, 2014
Rated 4.0 out of 5.0 by We really appreciate pet free facilities. I am allergic to cats and dogs and really appreciate your pet free facilities. I did itch a little bit at this hotel when walking through the lobby. Otherwise we always enjoy staying at the HI Expresses. May 1, 2014
Rated 5.0 out of 5.0 by Great new facility Before leaving the area, dont forget to stop across the road for some squeaky cheese! April 29, 2014
Rated 5.0 out of 5.0 by Great place to stay a nice place to stay just outside Madison easy to get back into thee city of Madison Wi. April 28, 2014
Rated 5.0 out of 5.0 by Clean & Updated Very comfortable hotel, clean and updated. Good location, near highway and food. I recommend this Holiday Inn Express. April 13, 2014
Rated 1.0 out of 5.0 by Bad Experience with Reservations Made reservation by phone to redeem reward points. We asked for a king size bed and first floor room. Rewards told them we were coming but failed to say we wanted a ground floor room with king bed. They had no kings on first floor so they put us on third floor. We are traveling haome from Florida and have a lot of food stuffs to take to room for proper tempatures. They then put us on first floor with two queen beds. As I walked toward 123 a large dog srted barking at the door of 119. He barked as I put a load in our room and allt he way as I walked back to lobby. We told girl at the desk about dog and she put us back up on 3rd floor in the king. Next day I talked to the mannager and she said the computer from points never said 1st and King, so they did not know. 45 minutes to check in as they had a wedding party comming in also..... Your program for redemtion is not good. April 9, 2014
Rated 4.0 out of 5.0 by Room layout The thermostatt for A/C is located behind TV and nearly impossible to access. I feel there is to much furniture in the room for it's size I also don't care for bathroom layout with sink right inside door. if someone is at the sink you cannot get into the room April 8, 2014
Rated 5.0 out of 5.0 by Friendly staff My family stayed in this hotel for three nights. The hotel was on the small side but had a full range of facilities. The wheelchair accessible bathroom with a roll in shower was beautiful. The room was a little small for a wheelchair user but adequate. The hotel staff members were friendly and helpful. April 7, 2014
Rated 5.0 out of 5.0 by Great Facility This hotel was very clean and beds very comfortable. Breakfast area was large and the breakfast selections were better than many others we've stayed at. April 4, 2014
Rated 5.0 out of 5.0 by Great staff, clean facility, nice location! I have stayed here numerous times and the staff has always been incredibly nice, the breakfast is always hot & ready on time, the rooms are always perfectly clean & very comfortable. It's a great stay outside of the Dells for a fraction of the cost. You have a Culvers, Arbys, McD, Burger King, Taco Bell, Subway all right there. April 2, 2014
Rated 5.0 out of 5.0 by Suggestions for additional breakfast choices You might like to include a few more whole food choices for the breakfast. ie.additional fresh fruit choices and a raw vegetable or two. March 26, 2014
Rated 3.0 out of 5.0 by Thin walls Could hear conversation in next room distinctly. Bed made a squeak when turning over. March 24, 2014
Rated 2.0 out of 5.0 by Just the Basics The location served a purpose of providing a room, overall the area was noisy being close to the highway, serveral gas stations March 23, 2014
Rated 3.0 out of 5.0 by Don't forget your credit card??? Took us 40 minutes to check in because she had a hard time pulling up the info from our past stay a month ago. She did not know how to handle cash. Never saw a new $100.00 US bill before. Not a hassle you want after travelling all day long. Shower curtain was dirty. But I went down for coffee and forgot our room number. I went to the desk to ask what room I was in and was happy that she asked for my ID before she told me my room number. Shows they are safety minded March 20, 2014
Rated 4.0 out of 5.0 by Wedding stay The hotel was clean and quiet, I would suggest to anyone staying though, that they let the front desk know what time they plan on checking out so housekeeping does not show up too early. March 19, 2014
Rated 4.0 out of 5.0 by Very Good Breakfast The motel was in a good location so we could get up to Wisconsin Dells to watch our grand daughter play volleyball.. I enjoy eating at the rest. that was close by...and the rooms were comfortable.. The coffee is great and so are the cinnamon rolls...The weather was not too good, but there is nothing you can do about that.. March 9, 2014
Rated 1.0 out of 5.0 by Improvement Needed My visit to this location was to rest and recharge while out of town. I achieved neither as the hotel was unable to request that the other guests respect others needs for a period of quiet. By no means is this an unreasonable request as the noise continued past midnight with a wrestling team running up and down the halls and stairwells until early in the morning. I made a request to the front desk, which they said they would address it, but never succeeded in it. I am not sure if they spoke to those causing the disruption or not, but looking at final result, it is irrelevant as the noise continued. There are a lot of properties in/around Madison, my personal recommendation based on my experience is to look into one other than this one. The rate paid is not even close to a direct reflection on the experience you will have. March 5, 2014
Rated 3.0 out of 5.0 by No different from the rest!!! Okay hotel just off the interstate. Manager was friendly. Stay here about 5 times a year. I'll be back. February 27, 2014
Rated 4.0 out of 5.0 by Very acceptable All good. This pretty much what I expect from HI Express. Room price is at the high end of the reasonable range, but not necessarily outside the range. I would stay here again. February 27, 2014
Rated 5.0 out of 5.0 by great service Service of the front desk and coffee area staff was excellent. February 27, 2014
Rated 5.0 out of 5.0 by Great room Great room nice and clean staff was very good and parking area was safe and breakfast area was clean February 21, 2014
Rated 4.0 out of 5.0 by DeForest, WI I have been staying at this hotel for business for the last four months. For its price and amenities, it is a good value. The staff are very friendly. During the polar vortex where temperature dropped to -20, the rental car did not start. The women that runs the breakfast room helped out by assisting in jump starting the car. The only faults that I have would be the lack of healthier foods for breakfast (more fruit) and the TV service. The TV service was okay before, they had switched to HD service from Charter; and now the channels selection and quality are worse. January 29, 2014
Rated 2.0 out of 5.0 by Loud popping noise coming from heater unit Noising neighboring rooms. Popping sounds from heater kept me up at night. January 26, 2014
Rated 3.0 out of 5.0 by Too warm The overall experience was good. One suggestion would be to lower the temp in eating area and lobby. Breakfast lady was awesome! January 15, 2014
Rated 5.0 out of 5.0 by Great Hotel - Cheap Pillows I always love my stay at the Holiday Inn, during road trips. It's the cinnamon rolls that keep me coming back. The pillows at this particular hotel were a little below standard, but everything else was top notch. January 13, 2014
Rated 4.0 out of 5.0 by my over-night stay last year when we stayed here every thing was very good. We preferably stay here because this hotel excepts dogs. It was just very noisy due to the wedding party January 6, 2014
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