Rated 4.3 out of 5 by 205
Rated 5.0 out of 5.0 by Suri12 Great hotel
This hotel was very clean and the staff was great, the lady at the front desk checked to make sure I was a rewards member. The pool was nice and warm. My only con is that the beds were made up a little sloppy not "crisp and tight" like the hotel standard.
August 30, 2015
Rated 5.0 out of 5.0 by swannieriver good night stay
quiet, comfortable location, easy on/off the freeway, good breakfast
August 29, 2015
Rated 5.0 out of 5.0 by mong0038 Great Hotel
Quiet and clean, everyone there was helpful and kind. Overall a great experience, will stay here again.
August 28, 2015
Rated 5.0 out of 5.0 by LeoHB Great HI-Express with SUPER staff
I stay at many hotels throughout the year, and while fortunately most I'd gladly stay at again, HI-Express Deforest WI is a "must repeat" if at all possible. What puts it well above the rest is the super friendly and accommodating staff. Paula and Coleen at the front desk have been very professional, courteous and helpful regarding my personal needs. And on my last trip, Travis and Karl each showed me the "customer friendly culture" doesn't stop with Paula and Coleen.
August 27, 2015
Rated 4.0 out of 5.0 by CHI_HITMAN Overall good stay with 1 exception
We have stayed at this location in Deforest Wisconsin in the past and returned here based on the previous good service and accommodations. Overall, we had another good experience in all ways with the exception of the woman who was running the breakfast area the morning that we checked out. With breakfast ending at 10:00 AM, she was clearly eager to start shutting things down ad 9:45 AM and proceeded to turn off the juice machine, lock the cooler with the yogurt and milk and start telling other customers (not us specifically) that breakfast was over. To make it a bit worse, she scooped up the remaining scrambled eggs into a copy and stood there eating them as she watched customers come into the breakfast area, see that there were no eggs and then seek other items to eat. After she finished her own breakfast, she stood over everyone with arms crossed as if to signal that we needed to hurry up and finish so she could truly shut everything down and close up.
The good news from all of this and what I feel is important to note is that when I checked out, I reported the issue and the manager stepped up from the back as he heard me and asked some questions and seemed to take the matter seriously. Based on my conversation with the manager, I left feeling as if he was receptive to the feedback and that he would take whatever corrective actions he deemed necessary to ensure this didn't happen again.
So, while there was an issue with our stay, I am confident that that management took the situation seriously and that is about all I can truly ask.
August 26, 2015
Rated 5.0 out of 5.0 by J and J B A stay near our kids
Your rates were very good. We came up here to be near your kids while they delivered their second child. The whole family could not stay at their home so we were the over floor to your hotel. Your temp. of the room needed to be a little warmer
August 26, 2015
Rated 5.0 out of 5.0 by dickaud Great place to stay
Excellent in all aspects. They are doing all the right things. Great people and nice clean and properly functioning room.
August 19, 2015
Rated 5.0 out of 5.0 by Packerfan1971 Very clean and great staff
We were very happy with our first stay at a Holiday Inn Express. The room was spacious and clean and the complimentary breakfast was excellent. My only complaint would be that the pillows were extremely soft.
August 18, 2015