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Rated 3.8 out of 5 by 75 reviewers.
Rated 4.0 out of 5.0 by nice staff need biscuts but other then that everything was great October 18, 2013
Rated 4.0 out of 5.0 by Great night's sleep Mattress was comfy, and this hotel had the most comfortable pillows I have had at a property in quite some time. On the minus side, the bathroom fan was noisy as others have stated, and for some reason the screws holding the iron / ironing board to the wall let loose during the night. Obviously a freak occurence which could happen anywhere, so no points deducted. Older property, so not a lot of electrical outlets available for todays devices. Not a lot of dining options in the immediate area (fast food only), but close enought ot the East Towne area for most people. Recommended. October 14, 2013
Rated 3.0 out of 5.0 by Wedding stay Didn't appreciate the added $60 a night from the normal rate and the refusal to give me the wedding group rate. Room smelled like cigarettes. Front desk crew not friendly but rest of staff were very kind. October 8, 2013
Rated 1.0 out of 5.0 by Keep going Teeny, tiny room, one sink in bathroom, only fast food nearby. Manager does not honor seniors or military. Keep going to next exit. October 5, 2013
Rated 5.0 out of 5.0 by DeForest Holiday Inn Express We love this hotel, located in a very convenient location. The place is clean, the staff is great and the breakfast area is well attended. Our perfect "pit stop" when we travel between Minneapolis and Columbus, Ohio. September 30, 2013
Rated 5.0 out of 5.0 by One of my favorite hotels I stay out over 120 nights a year and this is one of my favorite hotels for stays in Wisconsin. Good location, good staff. September 30, 2013
Rated 5.0 out of 5.0 by Room The room was comfortable and met our needs. Our grandkids love coming over to use the pool. The room off the pool made for a good socializing area. September 27, 2013
Rated 5.0 out of 5.0 by Front desk exceptional Great staff, very friendly and nice. Good value for the money. I stay here 4 times a year for business and each time the staff and facility is excellent. September 26, 2013
Rated 5.0 out of 5.0 by Comfortable Beds and rooms. Very comfortable room and bed. We were returning from vacation and Stopped short of the Madison area [Game day]. September 19, 2013
Rated 3.0 out of 5.0 by maid service room was clean and comfortable but the maid did not leave any soap or shampoo. When we asked the front desk she was polite but did not know where to find the products she had to call her boss, we finally had the product two hours later. total experience seemed to have a lack of detail. Not the norm for HI Express. September 16, 2013
Rated 2.0 out of 5.0 by Tired Rooms, Good Breakfast This Holiday Inn Express is not up to the same level of comfort as others I have stayed in recently. The room configuration is poor. The bathroom sink and vanity are in the main area of the room. This is not convenient when you don't want to disturb others sleeping. The light /fan combo in the bathroom sounded like a jet airplane. The sofa and chair were soiled and dirty looking. The bed looked like it had the choice of firm and soft pillows, but all the pillows were the same lumpy old pillows. On the positive side, the breakfast was above average. There was a nice selection of hot and cold choices. The breakfast attendant kept everything well stocked. I really can't recommend staying at this hotel. The room is just not that clean or comfortable. September 9, 2013
Rated 5.0 out of 5.0 by Amazing Great staff, value and nice place to stay. Bed was comfortable and staff was nice and attended to my needs. September 6, 2013
Rated 4.0 out of 5.0 by Great bedding and room was very clean. I enjoyed my short stay at this HI Express and I would definitely stay here again. Staff were polite and friendly. Room was very clean. Price was a little bit high for the area, but otherwise no issues. September 5, 2013
Rated 5.0 out of 5.0 by Great Service. Good beds We go to Mayo Clinic every two months and always stay at this Holdiday Inn Express. Great hotel with wonderful service and people to work with. It is clean and great for a night's stay. Cheese House across the street is a great place to stop and eateries are closeby, August 26, 2013
Rated 5.0 out of 5.0 by Very nice, clean rooms. Very nice rooms. I like the fact that breakfast is included with the price of the room. Very convenient. August 21, 2013
Rated 5.0 out of 5.0 by Amazing breakfast and service by Deb! Our family stayed at the Holiday Inn Express on July 21. The room was very comfortable and it was nice to have a fridge and microwave available. There was a fan in the bathroom, which is great for showers. There are many hotels that don't have a fan which I never understand... A check out time of noon sure was nice so the kids had a chance to get in one more swim. The pool was set at a comfortable temperature too. The kids tend to end up freezing in the pool after a short while at most hotels. I know they would choose Holiday Inn Express in DeForest over other hotels. The best part of our stay was breakfast! This breakfast was steps above your typical continental breakfast. Definitely a great value! There were several hot items available too, such as eggs, bacon, biscuits & gravy, pancakes, and even cinnamon rolls. The breakfast worker Deb provided the best breakfast service I have ever seen! She hustled with a smile on her face the entire time. I have been at many hotels where the breakfast service has been quite poor, to the point that the worker acted as if we were ruining their day by being there. Not Deb! Other than checking out, Deb was the last hotel staff we spoke to prior to checking out. I will be sure to return to DeForest's Holiday Inn Express when in the area knowing that I will receive exceptional service if Deb is working. Thank you for a great stay! August 12, 2013
Rated 3.0 out of 5.0 by less than expected for HIE facility This seems to be an older hotel possibly redone with some updating, but also with several outdated aspects remaining; especially individual room HVAC equipment control capability. August 9, 2013
Rated 1.0 out of 5.0 by No service at all Even I ask the front desk to call housekeeping to collect the trash, for four days my trash not been collected, it wasn't because the house keeping personnel there. She is their but she come in the room make the bed without changing the sheet for four days and leave without picking up the trash. I’m sorry to say this, this is one of the worst Holyday in I stay in. Regards August 3, 2013
Rated 5.0 out of 5.0 by LOVE IT~! We had just loaded the uhaul that day and we where moving out of state. They let us check in early, the rooms were great, the beds were comfortable and the breakfast was great. The only thing was the hot tub wasn't that warm and it looked like it needed to be cleaned. It was right near the interstate so we could leave right away the next morning! July 18, 2013
Rated 4.0 out of 5.0 by Comfortable Hotel, Nite Manager MIA We stay at this hotel each year as we travel north on vacation. Overall the hotel is nice, location is great and will stay there again. But on this trip we had been on the road for 9 hrs wanting to check in and stood in the lobby for about 15 minutes waiting for someone to show up in the lobby to check us in. The gal finally showed up from the back of the hotel and didn't even say a word of apology but asked if we had a reservation. Her cell phone was in hand. Just wanted to say after a long day on the road that is not customer service. July 5, 2013
Rated 4.0 out of 5.0 by Overall a very nice place to stay Staff was very friendly. Room was very comfortable. Hotel was quiet. Internet was weak, there was no pen in the room... and I needed one to write on a card. There was a small pad of paper provided, just no pen. The shower was nice, but slowly ran out of hot water... that was disappointing. Oh, and the vent fan in the bathroom sounded like a jet landing.. holy cow was it loud!!! But loved the pancake machine and the coffee, in the lobby, was fresh really hit the spot. June 11, 2013
Rated 5.0 out of 5.0 by Great Holiday Inn Express.. We have stayed at this Holiday Inn many times as we travel from Illinois to Mayo Clinic. It is clean, well kept, has a wonderful breakfast and the friendliest staff we have encountered. Last month we were greeted by DJ, a welcoming, smiling and friendly host. He even had cookies that he had baked sitting on the counter..What a nice way to greet tired travelers. May 29, 2013
Rated 2.0 out of 5.0 by Clearly needs refurishment In contrast to most other Holiday Inn Expresses I've stayed at, this one seemed dated and cheap (e.g., plastic bathtub liner that one could depress with a finger). It clearly needs a major refurbishmeent. May 20, 2013
Rated 5.0 out of 5.0 by Deforest HIE Nice hotel at the end of a long day of travel. Staff was great regarding local resturant chocies. May 14, 2013
Rated 2.0 out of 5.0 by Poor food choice, BAD coffee Tried all in the Madison area, this is the best choice but small rooms and pood food for the morning. April 30, 2013
Rated 2.0 out of 5.0 by NO Sleep! Out of the 100 + nights i stay at HIE this has to be top 5 worst night sleep i have ever had . The insulation in exterior walls bad , it was windy outside plus the Ac/ heater unit rattled all night long . I could hear the every footstep in the floor above , and not to mention the pipes in the wall , i could here rushing water in the wall every time the floor above flushed the toilet. Its a good thing the pillows were soft because thats what i had over my head all night long. Im a Platninum Elite member and will continue to stay with HIE but this one is off my list. Sad thing is , I was told this was a fairly new hotel. April 24, 2013
Rated 3.0 out of 5.0 by Poor breakfast As a priority member over many years, staying at Holiday Inns all over the USA, I found my first egg breakfast served without bacon or sausage. I know times are tough but you need to re-think your food policy and relax on raising prices. April 22, 2013
Rated 5.0 out of 5.0 by Perfect location for us Our recent stay has made your place the perfect stopping point on our way home from Minneapolis. You staff was very friendly, especially the lady that brings in her homemade baked goods to go with breakfast. It is always a pleasure to meet truly friendly people, we will make this our stop from now on. Easy access to the Interstate and a nice variety of fast food places real close. Also very clean throughout the building. April 1, 2013
Rated 5.0 out of 5.0 by Great place to stay This hotel was convenient and reasonabkle. It was close to the interstate. Staff were helpful and friendly. March 25, 2013
Rated 4.0 out of 5.0 by Comfy beds. Our room was nice, the breakfast was just fine, but I cannot believe the lack of rugs on the tile floor between the pool and bathrooms! There is no bathroom in the pool area, so we kept having to trek down the hall, past the breakfast area, to the bathroom. This got very wet and slippery, and was quite inconvenient to us, especially those with children. Also sort of a breach of privacy to have to waddle down the hall in a wet swimsuit past other guests eating, etc. just to use the restroom. On a sidenote, although we did not travel with our dog, I was so happy to see that they are allowed. Nice to see a wagging tail here and there! March 1, 2013
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