Rated 4.3 out of 5 by 45
Rated 5.0 out of 5.0 by IselaMO Comfortable room and.....
The suite we stayed in was spacious and it had two queen size beds and a fold out couch... The bathroom was very clean and the staff very friendly ... The only thing that I feel was not 100% was the cooling system .. It would get really cold and then feel kind of stuffy at times .. But I would definitely recommend this hotel to anyone staying in wonderful Del Rio, Texas :)
November 20, 2013
Rated 5.0 out of 5.0 Great Service and Comfortable Room
Business trip. Second time to stay in HI Express Del Rio. Will return and stay next trip. Will recommend to associates.
October 23, 2013
Rated 5.0 out of 5.0 by yamaroad Nice Hotel
Clean nice rooms,,,, enjoyed our stay.... I thought price was a little high but it was pretty nice......
October 18, 2013
Rated 5.0 out of 5.0 by blackbass1 great service
the gentleman that checked us in was very polite and extremely helpful,thank you .great customer service is very hard to find.
October 16, 2013
Rated 5.0 out of 5.0 by RickATT Excellent Staff
I want to commend your location and one employee who has gone above and beyond to serive to always assisting me at your location. Your staff was always courteous and made me feel comfortable. Great location to stay at when in Del Rio....
October 10, 2013
Rated 4.0 out of 5.0 by BKHgreeneyes Holiday Inn Express Del Rio
Had a great stay and very comfortable bed! Visited Del Rio for business and shopping and had an enjoyable experience.
September 24, 2013
Rated 5.0 out of 5.0 by JED51 GREAT Customer service, quiet room, good breakfast
Raul at the front desk is exceptional. We have stayed at Del Rio Holiday Inn Express, twice, and Raul always provides additional information (i.e. recommending places to eat, discounted appetizer menu's after certain hours (Applebee's), local events) Recommendation: solar pool cover, to keep pool warmer
September 9, 2013
Rated 5.0 out of 5.0 by AggieMom16 Great Value In Town!
Always greeted on Check In and thanked for being a Priority Member. Great bed, best value in town, and fabulous breakfast.
September 9, 2013
Rated 5.0 out of 5.0 by TXbeachbunny Perfect Location!
Great location across from Rudy's BBQ! Offset from busy street traffic so noise not an issue. Would recommend additional counter help @ check-in time to assist with mad rush.
September 6, 2013
Rated 3.0 out of 5.0 by Frank42 noisy
I feel that I should be given total credit for the night stay. The air conditioner was extremely noisy, which kept waking me and my wife through out the night.
August 21, 2013
Rated 5.0 out of 5.0 by jim1951 rooms
room was very comfortable, showers were excellant, beds were perfect, a/c worked great in the 100 + temps, breakfasts choices were great and good, the Staff was helpfull and effecient,all 5 days
August 20, 2013
Rated 5.0 out of 5.0 by Shelley2113 Friendly staff
Everyone is friendly and willing to accommodate. Breakfast is always fresh and varied. Great hotel!
August 16, 2013
Rated 3.0 out of 5.0 by cd51 recommendation undecided
great staff, great room, but t v broke down first night and pool was also under repair have 2 kids and temp. was 103,would have been nice to take a dip in pool.2nd night pool still out of order and so is ice machine 104 outside. was in town for family funeral and wasn't in the right mindset to haggle over charges for pool which we could not use. don't know if other family members which were in four other rooms have sent in there review but I hope they do.
August 10, 2013
Rated 3.0 out of 5.0 by JaneV empty breakfast bar
We were at the breakfast bar 45 mins before it was supposed to close. Available was: 4 slices of bacon, a few pieces of bread, 1 bagel, old stale cereal, some yogurt, and totally (unpalatable) watered down juice. The attendant was there but made no move to replenish the eggs, bacon, biscuits or sweet rolls, although there were guests coming in and looking for some food. It was awful.. We left the hotel for breakfast. Don't advertise what you are not willing to produce.
The room is great, dark and has the best mattress I've ever slept on!
August 3, 2013
Rated 3.0 out of 5.0 by Zapata Zapata
I believe the rooms need better cleaning ,especially the bathrooms....breakfast needs more variety
August 2, 2013
Rated 4.0 out of 5.0 by skywild Internet access
The hotel is excellent. The staff is friendly and helpful. The rooms are modern and comfortable. However the internet access is spotty and VERY slow.
July 22, 2013
Rated 2.0 out of 5.0 by 1968impala Nice hotel but clueless staff
Checked in as a priority club platinum member. Front desk staff did not acknowledge me as member, and when I asked them about my room upgrade they said there were none available,. The parking lot was empty so when I got to my room I called reservations and asked. I was informed by reservations that there were 3 upgrade rooms available. So I was lied to by front desk on check in. When I went the next morning to speak to manager about the situation, I was told a manager was not available,
July 4, 2013
Rated 5.0 out of 5.0 by EZMoney41 Nice clean room....
Very close to mall and Rudy's across the street...Room was nice....The shower need more power....Bad rain storm was blowing wind around and could barely hear it....So, well insulated room...Will stay there again when in Del Rio....
June 4, 2013
Rated 5.0 out of 5.0 by Greg727 Accomodating!!
The staff is always accommodating and does what it takes to make the reservation work. Convenient location and Rudy's has the greatest bar-b-q within walking distance! Explore Del Rio & Acuna......both have a lot to offer. My last trip May 2013 was a great and safe experience.
June 2, 2013
Rated 3.0 out of 5.0 by Bawa Lighting & Poor Pillows
Pillows need to be improved. Pillows were too hard and uncomfortable. Need to use much softer pillows. Also, lighting in the mini suite needs to be improved.
May 30, 2013
Rated 4.0 out of 5.0 by teddym great room
Had a great stay. Recommend this hotel to everyone.
April 15, 2013
Rated 5.0 out of 5.0 by Bhill Great stay, staff above average!
I have stayed here many times, yet on the last stay, the staff was even better. I stayed for a week, yet had to change dates several times, was able to do so without any issues. The GM, Tommy and staff did a great job. I will continue to stay here on my visits to Del Rio, and they make Holiday Inn look good all over.
March 24, 2013
Rated 5.0 out of 5.0 by Romeo69 Great service and very clean room
Wifi availability is a great plus and I was able to full relax in a big comfortable room. It was like being at home.
March 21, 2013
Rated 5.0 out of 5.0 by mpgorman Customer service
I had to extend my stay and when I requested to have the same room the staff member was more than happy to make that happen. When I returned later that day I checked in and was indeed in the same room, I descovered that I had left a coat in the closet that was no longer in same closet. I called down to the front desk to ask for a wake up call and to inquire for the coat. The staff member said they did not see one under the desk but would ask the night manager to check also. When I left the next morning I had inquired about the jacket and the staff member was able to locate it. I was VERY impressed, this just made my day. Thank you so much for all your staff members they are top notch.
March 19, 2013
Rated 3.0 out of 5.0 by Rulo16 complementary items
Not available tooth paste and courtesy priority bag (water bottle, candy, etc).
Only one soap in bethroom
March 12, 2013
Rated 4.0 out of 5.0 by georgie48 pleasant location, pleasant mood
We were welcomed and served by very freindly and helpfull staff. The room was comfortable and the buffet breakfast excellent.
We used the outdoor swimming pool and hot pool. It would have been nice if the (cold) swimming pool was somewhat warmer, since "winter" in Texas feels like summer in north-west Europe.
February 1, 2013
Rated 5.0 out of 5.0 by Jack3D Very Clean
The hotel is very clean. Some Holiday Inn Express's offer happy hours, this one didn't. Would suggest adding one. The rooms are big, clean, comfortable, flat screens, etc. This is the place to stay in Del Rio. Will definitely return. Restaurants nearby. Rudy's BBQ across the street.
January 21, 2013
Rated 2.0 out of 5.0 by Szill Unusable Internet
I stayed in HI Express Del Rio for business. The Internet service at this hotel was so slow it was unusable. I wasn't able to get any work done at all, and had to do it at a customer's location the next day. The A/C controls also didn't work, it was cold outside and the air conditioner kept turning on. I will not be staying here again.
January 21, 2013
Rated 4.0 out of 5.0 by RADA Breakfast
I would like to express my recognition to this HIE always going the Extra Mille for customers !
Keep up the good work!!!
Just one small detail that I consider important to bring to youre attention, while we were having breakfast, a little before time to close, another guest got the last cinnamon Danish, I asked the kind lady that was in the premises to see if they were going to bring out more Danishes, and her answer, was NO, is late, and I can't bring out another tray.
January 5, 2013
Rated 5.0 out of 5.0 by Responder Great staff and service
Staff was great each day. Stayed 3 nights while hunting. Staff was most willing to help with anything we needed. Room was great, breakfast was great. Would definitely stay there again.
January 4, 2013