Rated 4.4 out of 5 by 149
Rated 4.0 out of 5.0 by Falda First Time in Del Rio
The front desk staff was excellent. We had a small problem with our refrigerator which was taken care of immediately even though it was on a Sunday night.
May 14, 2015
Rated 3.0 out of 5.0 by kimber420 Just Okay
I have stayed at this location on multiple occasions when I work in the Del Rio area. The staff is very friendly, but the hotel is in need of some serious updating, starting with the a/c units and elevator. Even with setting the air conditioner to 60 degrees, my room was maybe 78 degrees at the coolest. The elevator, is by far the slowest, ever. I recommend staying on the first or second floor, and just take the stairs. I appreciate the manager offering 2,000 IHG points for the inconveniences during my stay.
May 13, 2015
Rated 5.0 out of 5.0 by Aggie ex comfortable be --good breakfast
The bed was very comfortable and the breakfast was excellent. I would stay at this hotel the next time I am in Del Rio.
May 6, 2015
Rated 4.0 out of 5.0 by 2smooveg Good value
Comfortable room, friendly staff, great experience.
May 5, 2015
Rated 5.0 out of 5.0 by Artsy in Alabama We had a great visit
Beds and pillow were really good and the crib provided upon request for the grandbaby was super. I slept extremely well. Breakfast had sausage and bacon and Turkey sausage as well as toast and pancakes and hot cinnamon rolls. Rachel was so nice to see and talk to the mornings at breakfast and so helpful. Definitely the place to stay in Del Rio.
May 1, 2015
Rated 4.0 out of 5.0 by LBaggett Very nice
always clean and comfortable, nice staff, good location, has boat hookups if needed to charge batteries, your motels are very consistent in service and cleanliness even in different locations, if asked, I would recommend HI to my friends
April 30, 2015
Rated 5.0 out of 5.0 by McK Trip McKinney/Houston TX
Awesome check-in by the gentleman at the front desk. Great Customer svc and welcoming upon arrival. Rachel was awesome maintaining the breakfast area. Breakfast was great. The variety of choices was great for my family especially the kids. Rachel showed great customer svc to all that was there. Rachel was very attentive when the food became low for which she informed the guests politely that she was bringing more out or it was on its way. The room suite was great
April 28, 2015
Rated 3.0 out of 5.0 by FloridaTravelers Not the Nicest HIE
Not the nicest HIE we have stayed at. All things considered, it was just okay. The building looks good from the outside but the inside is starting to show it's age. The furniture in our room was fairly worn and stained. The cleaning staff apparently had a very busy day and, as a result, our room was not very clean when we entered. There was an odor in the kitchen area, there was a white liquid spill visible under the refrig. even though the entry way floor had just been moped and was still wet. There were fruit flies throughout the room and bathroom. The carpeting needed vacuuming, and all the table tops had finger marks and spills! We cleaned/sanitized all the surfaces before unpacking. We had planned to stay 3 nights but decided to leave after 2 nights because of the conditions.
The front desk staff are attractive and somewhat friendly.
And, BTW, if you want a US Today Newspaper, you have to go down the street to Starbucks. (The staff at the hotel said the paper doesn't come as far as Del Rio.)
April 28, 2015