Rated 4.3 out of 5 by 87
Rated 4.0 out of 5.0 by dmtrains The room was great but need more TV channels
The first I was there the A/C was not working well but maintenance came and fixed the problem, the only thing is the rooms do not seem to cool down like they should but still comfortable
August 28, 2014
Rated 5.0 out of 5.0 by jesusc Nice Clean Comfortable Hotel
The staff was friendly. The hotel was very clean and the rooms were comfortable.
August 26, 2014
Rated 2.0 out of 5.0 by Avg Joe Extremely Poor wireless broadband speed
Extremely poor internet broadband speed. Extremely poor bathroom lighting and very noisy exhaust fan that stays on in conjunction with bathroom light. Comfortable pillows, clean, fair breakfast.
August 24, 2014
Rated 2.0 out of 5.0 by jj.. comfortable bed
August 21, 2014
Rated 4.0 out of 5.0 by Hotel Traveler Cold Shower
I had really hot water in the sink and when I got a shower I had cold water. Fastest shower I ever took. When I said something at check out the girl told me I needed to turn the nob...reallY? Like I didn't know that? I turned it every direction and it never got warm. That would be my only complaint from this hotel...the water and the girl working the front desk for thinking I'm an idiot.
August 20, 2014
Rated 5.0 out of 5.0 by APRO1 Comfortable bed, spacious room
I visited to visit friends at Laughlin AFB. The hotel provided a comfortable bed, a spacious room and friendly staff. Would visit again.
August 19, 2014
Rated 5.0 out of 5.0 by 9860 bad internet
Internet problems, very slow speeds time to switch providers, very slow speeds
August 15, 2014
Rated 3.0 out of 5.0 by Jarhead6969 Rooms were good condition
The rooms were good condition but if you need internet for your stay, I would find a hotel that has a lot better capability for your needs!!!
August 11, 2014
Rated 5.0 out of 5.0 by MPach Great place to stay get some good rest and have a good breakfast; however fitness cntr needs updating
Everything was excellent until I visited the fitness center. A small set or rack off free weight dumbells and a free standing bench woulld have made it adequate and or the option to have a dvd in the room for a quick workout session. many of the DVDS we bring with us are short 25 - 30 minute workouts. It would be nice to get in and get out quickly and experience a great workout before starting hte day or ending a long stressful day. I give the fitness area a rating of C or 2 1/2 stars. :o(
August 10, 2014
Rated 5.0 out of 5.0 by USA Touri Bestes Bett unserer Reise
Bestes Bett unserer Reise, sehr ruhig, super Personal, für amerikansiche Verhältnisse tooles Frühstück.
July 28, 2014
Rated 5.0 out of 5.0 by Jerry707 best hotel ever
roooms were clean we always check our beds before we lay down everything was clean and exceeded our expectations. usually you get false adversiting on online site but everything was just as described or better!!!
July 24, 2014
Rated 4.0 out of 5.0 by n/a=n/a Cleanliness and room lighting
The room did not had enough lighting next to the desk, it was difficult to work with the laptop due to the poor lighting and uncomfortable to fit the chair to the desk and to low, had to put a pillow and I saw two spiders in the room, I kill one and the other got away, and why do you have the coffee in the bathroom is unsanitary and one of the dispoable cup had black dots.
The good thing was that all the employees were extremely friendly and willing to serve you.
July 22, 2014
Rated 5.0 out of 5.0 by rucho todo muy bien
todo excelente solo faltaria mas variedad en desyuno
July 22, 2014
Rated 4.0 out of 5.0 by 9860 Nice but attention to detail needed
Treadmill out of service for over three weeks
Sanitizing wipes at workout room, jars empty for over three weeks
Towels to pool area not available at least 15 different times during three weeks plus
Workout room (since you can't make it any larger) in need of equipment upgrade ( for ex: all purpose station very old and outdated could be replaced by workout bench and free weights, same goes for about to fall apart stepper/glide machine handles ) some of your guests like to work out, exercise and keep fit during business travels, more than eating your free breakfast :)
URGENT need to update WiFi service. Terrible speeds at all times of day or night, even when hotel occupancy was at an all time low. Time to switch providers if they can not provide connectivity.
Gas grill in your next to pool area or at least available electrical plugs could make that area very usable to your guests, more than just some chairs and tables. The same goes for those tables having a sun umbrella to get some protection from the sun or they are useless until the sun goes down.
July 16, 2014
Rated 1.0 out of 5.0 by guest06 Good but disappointing
The customer service of the front desk was excellent expect when I needed their help locating my missing tablet. I accidentally left it in the room upon check out and once I returned a few hours later after noticing its disappearance they where not helpful. I had to return on three separate occasions before they allowed me to return to the room which by then it was gone either taken by the new guests or someone from the hotel who had entered into the room after I checked out that morning.
July 13, 2014
Rated 5.0 out of 5.0 by skkc Friendly Staff and clean room
Hotel was clean, staff was friendly and beds were comfortable.
July 9, 2014
Rated 4.0 out of 5.0 by monica19 Muy bien
Todo super bien servicio hospitalidad, etc solo hubiera esperado mas del gimnasio.
July 7, 2014
Rated 5.0 out of 5.0 by Steve444 Travel R
The Del Rio Holiday Inn Express® and Suites
Del Rio continues with what we have found to be a high standard in Customer Service; rooms were at the level that we have come to expect. Overall, a great night in the middle of a long road trip.
July 7, 2014
Rated 4.0 out of 5.0 by Skitc Clean Hotel with friendly staff
The hotel was very clean and staff were very friendly. Room was large and very nice. I felt the mattress was a bit too soft but might just be a personal preference. All and all the best place to stay in Del Rio, TX.
July 4, 2014
Rated 4.0 out of 5.0 by Dev15 Great Staff and Servive. Slow Internet.
I've stayed at this Holiday Inn many nights within the past year. The staff, service and quality are all very good. The staff members are always very friendly. The only issue is the WIFI internet is very slow; especially during peak times in the evenings. Often, I would have to tether to my cell phone to get better speeds. I would hope they are working to improve this.
June 29, 2014
Rated 5.0 out of 5.0 by jumpyj comfortable bed and tv selection was good
quality stay for the money and no problems encountered. Will stay again whenever I am in this area
June 25, 2014
Rated 4.0 out of 5.0 by cmenchac778 Great location and clean rooms
This is our hotel of choice when staying in Del Rio. The rooms are moderately priced, the hotel is clean and well maintained, the complimentary breakfast has a good variety of items and the suites are roomy. Only negative - the sleeper/sofa leaves a whole lot to be desired as a third bed. What I wouldn't give for hotel chains to get rid of those things and start installing Murphy beds in these suites.
June 23, 2014
Rated 1.0 out of 5.0 by Absolute0 Internet quality negates all other good things about this hotel
To management: please fix your internet.
It's 21st century and poor internet is unacceptable.
My last trip to your hotel was for 4 nights and internet speed was consistently low to the point that, at times, I could not even load a page, let alone Skyping my family or streaming a movie. I witnessed other guests complain about it too. I reported this problem to your staff on two different nights, but they could not help it, as it was not their fault. They contacted your service provider, but nothing had changed, so either upgrade your internet plan or change your service provider.
June 23, 2014
Rated 5.0 out of 5.0 by Rocman Quality Hotel
The Del Rio Holiday Inn Express is a very well run hotel. The staff was very friendly and accomodating. I needed a late checkout and they were able to work with me on it. The hotel is very clean and our stay was very comfortable. We will stay at this location again in the future.
June 23, 2014
Rated 5.0 out of 5.0 by rpdiaz Great Stay!
The pool was clean and since it was so hot it was very refreshing. The front end staff was very helpful especially Raul he has great customer service skills. He always welcomes the guest back to the hotel.
June 19, 2014
Rated 4.0 out of 5.0 by ochoaji Cuarto Amplio
Estube muy a gusto, la red trabajo bien, el aspecto del hotel es bueno. Solo quiero comentar que a mi punto de vista, las almohadas son algo incomodas, ya que desperte todos los dias con un poco de dolor en el cuello. todo lo demas estuvo perfecto.
June 17, 2014
Rated 5.0 out of 5.0 by d53a stay
After making the long drive from San Antonio, this hotel was a great place to stay and relax.
June 10, 2014
Rated 5.0 out of 5.0 by rpdiaz Great Service
Great service especially Raul at the front desk! The hotel is very clean and the manager Mr. Zapata is a great host.
June 5, 2014
Rated 5.0 out of 5.0 by Roger6 Room Temperature
The room was a bit to cold at start of stay. Suggest raising the thermostat to 72 degrees F.. Otherwise,the stay was enjoyable and the staff was excellent in all respects..
May 6, 2014
Rated 5.0 out of 5.0 by Val64 Comfortable bed and great service.
Great location within walking distance to mall and restaurants, peaceful location, well lighted. great for travelers to the area for business highly recommend it. great service.
April 20, 2014