Rated 4.5 out of 5 by 37
Rated 2.0 out of 5.0 by Nick3RC KInd Of Depressing
When I came in, I felt kind of weird. The lights were not bright and kind of dull. The room was an upgrade and it did not have a kitchen. For the amount of money, and the fact that it was an Express, I would of thought it would have a full kitchen. Breakfast did not start until 6:30, why not 6:00 ? All of the guys there were blue collar ?? The place where they had breakfast was also kind of depressing. It could use a little brightening up.
The people in the hotel were nice people, they did the best they could, just would not stay there again.
February 27, 2014
Rated 4.0 out of 5.0 by Ned from Kentucky Decent hotel
Our stay at the HIE in Delmont was just fine. Our room was clean and we were glad to have accommodating staff who were flexible with our checkout time. We did make use of the exercise room which was a bit spartan but we got by with the treadmill and elliptical. We had hoped for a pool but wouldn't have had time for it anyway. The breakfast was not astounding. I've never expected much from a hotel breakfast but the food quality did leave something to be desired.
I'll contrast to this to the other-brand hotel I stayed with last time I was in this area, which will remain nameless in Monroeville: the smoke detector went off and could not be silenced for several ear-splitting minutes. I was given shaving cream that had expired long before. The light fixture flickered. Compared to that place, this Holiday Inn was a dream! I will choose this place if I have to return.
I could tell that the hotel had been recently remodeled and that is nice. The staff were all pleasant and welcoming. On the whole, my expectations were met.
February 20, 2014
Rated 3.0 out of 5.0 by Nvs2119 Clean rooms
I tried to email this but the email link would not work. I found the hotel hard to find. The foyer was clean and there was adequate staff. The man at the front desk was not very friendly when I checked in. The room was clean and comfortable. We had a Jacuzzi Suite. I thought the bathroom layout was odd but there was plenty of hot water for the tub. I love that you offer Bath and Body products, that is a definite winner for me. The breakfast bar worker was downright surly and lazy. When I entered the breakfast bar area she was sitting in a chair with her head in her hand watching TV. She couldn't even be bothered to say good morning. I was appalled when I saw her transfer coffee from one pot to another in the public area with a paper cup. Some food handling training is in order for her. Overall I had a pleasant stay.
February 17, 2014
Rated 5.0 out of 5.0 by Lady B excellent hotel - one of the most comfortable room's we've ever stayed at
Room was very comfortable, roomy & inclued sleep sofa in addition to the 2 beds, which made it easier for 3 adults to share the room. Fridge & microwave very handy for cold drinks & reheating chinese which was delivered to hotel. Convienient location - close to family we were visiting. Staff friendly - check in & out easy & fast. Free breakfast was good, nice variety of choices, hot & delicious. Overall a great experience & we would certainly use the hotel again. Thank you.
January 2, 2014
Rated 5.0 out of 5.0 by Leeron Very comfortable bed and friendly staff
I have stayed in other Holiday in express hotels and have always had a great experience. This was our first time staying there, and will no doubt stay there again. Our daughter is in the Pittsburgh hospital, and that is how we came to stay at this particular one. Some motels in the area give a hospital rate, but the front desk clerk was new on the job and could not answer that ? for me. It is so appreciated when motels do that for families from out of the area, who have children or immediate family members in the hospital. It may be something to think about adding to your great service to those who stay at your motel. All around it was a pleasant stay and I know my family sure enjoys the wonderful breakfast meals that are served, there. It sure out does many of the other motels. It is awesome!! Thanks so much
December 31, 2013
Rated 5.0 out of 5.0 by DonLou Homelike atmosphere and Friendly Staff
We stayed here several times since our son has a small house close by. Last Christmas the staff left candy canes on the children's pillows and a fully costumed Santa was relaxing by the fireside when we entered the lobby Christmas Eve. This year Santa wasn't present but the cordial staff was. We particularly enjoy the cooked breakfasts the Holiday Inn provides.
The only negative we have is the location. It's a little tricky to get to the front entrance at night.
December 28, 2013
Rated 5.0 out of 5.0 by PAVisitors Great Stay over Christmas
Hotel is very nice and clealn. Staff was friendly and professional. We will stay there again on our next trip to Penna. Thank you.
December 28, 2013
Rated 5.0 out of 5.0 by JulieY Great hotel, great staff!
This was the first time staying at this Holiday Inn and I will definitely stay again! Every staff member we interacted with was very pleasant. Our room was clean and comfortable. The free breakfast was a nice plus. Lots of stores and restaurants in the immediate area if you forget something. Very convenient to travel to Univ of Pitt-only about 30 minutes. Excellent hotel and very reasonable price.
December 26, 2013