Rated 4.3 out of 5 by 261
Rated 1.0 out of 5.0 by very disappointed guests Filthy Rooms
The first room we checked into was 402 and had some type of stains on the walls. The toilet seat was not cleaned and there was an odor in the room. The next room was marginally better there was dirt on the floor in the bathroom behind the door. No stains but there was a slight odor. Maybe the odor comes from the stained carpets in the halls. Never stay at Holiday Inn Express in Denton.
July 3, 2015
Rated 2.0 out of 5.0 by Tiffany1986 Terrible Customer Service
Check in was "Credit Card and ID" no "Hello" or anything. Checked into our room and realized we needed to get a couple drinks, I went back to the front desk and the front desk agent asked what room I was in when I just checked in less than 5 minutes ago. Shower and bathroom floor was dirty. Went to check out and the girl just grabbed our keys off the counter. No "How was your stay" or "Thank You". The room was nice besides the dirty bathroom, halls were 90 degrees though. We will not be back.
July 2, 2015
Rated 4.0 out of 5.0 by John8144 Quiet Room and Improved Breakfast
Enjoyed our stay in a room that was very quiet despite the hotel being full. Room was clean and comfortable and the price was right. A particularly noticeable improvement was in the typical Holiday Inn breakfast. Great variety, clean and well managed.
June 29, 2015
Rated 4.0 out of 5.0 by grandmajakie Best Bed, Great Breakfast
This hotel was reserved for a block of rooms for a wedding we attended locally. Staff were attentive to our needs and the room was exceptionally comfortable. Slept soundly. Nice that they had both hard and soft pillows on the bed. They had issues with an elevator during our stay but were actively working to remedy the situation. Pool was a small kidney-shaped pool so no laps for us. Fitness centre had 4 machines and the treadmill must have been programmed only for manual workouts. Breakfast had everything from biscuits and gravy and pancakes to yogurts, hard-boiled eggs, and fresh fruit. If we were ever in Denton again we would stay here.
June 24, 2015
Rated 5.0 out of 5.0 by Russtrain excellent stay
Great service excellent hotel we had a wonderful stay
June 23, 2015
Rated 4.0 out of 5.0 by VADCO CLEAN ROOM GREAT STAY
ROOMS WERE CLEAN, HOTEL STAFF WAS VERY FRIENDLY
ONLY ISSUE I HAD WAS WHEN I WAS LEAVING THE CLEANING LADY FOLLOWED ME TO ELEVATOR AND ASKED IF I WANTED MY ROOM DONE I ADVISED YES BUT WHEN I RETURNED IT HADN'T BEEN TOUCHED.
June 23, 2015
Rated 5.0 out of 5.0 by The Business Woman GREAT STAY
Clean, comfortable and great staff.. I did not want to leave.
June 23, 2015
Rated 5.0 out of 5.0 by UNT Parents Quiet, comfortable room
The beds and bedding were very comfortable and the room was quiet. We had sufficient electrical outlets and the lighting was a lot better than many other hotels we have stayed at.
June 19, 2015