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Rated 4.2 out of 5 by 119 reviewers.
Rated 5.0 out of 5.0 by Relaxing stay The reason I always select Holiday Inn is because of the consistancy in room cleanliness, staff in most part and always one close for my business apointments. June 28, 2014
Rated 2.0 out of 5.0 by Roach Motel Evidence of roaches all over the walls. Husband awoke with a 2 inch roach coming out of his pillow case. Totally disgusting! June 27, 2014
Rated 5.0 out of 5.0 by Quiet rooms Two night stay, slept good even during storms. Internet was very poor, not working or weak signal when it did work. June 27, 2014
Rated 4.0 out of 5.0 by TripDen We weren't happy with the $25. per charge that could be added if & when after we left,if you found something wrong. I had ask'd Alex to have someone to call me reargding this but we didn't get a call back. When we travel back 880 miles how can we dispute any claim or the maid puts the wrong room # down? FYI Dennis June 24, 2014
Rated 5.0 out of 5.0 by Nice hotel and comfortable beds I would plan to stay in this hotel anytime I am in the area. This is the second time we have stayed in this hotel and they have the best beds of any Holiday Inn Express we have stayed in. The only thing negative is not good directions for getting into the hotel because of the frontage road and the back street is rough. The staff was very nice and breakfast area is large enough to not feel crowded. June 24, 2014
Rated 4.0 out of 5.0 by Stay I think the cleaning personnel should be repremanded for not checking items that need to be replaced expecially toilet paper. And baby scorpion in bathroom, ugh...no telling where this little creature came form. I would like to hear back from management. Overall stay was pretty much excellant, room was very roomy and confortable. June 23, 2014
Rated 4.0 out of 5.0 by Relaxing stay Overall, the room and hotel were great. No noise problems to interfere with sleeping and very comfortable rooms. The fitness Center is very small and the equipment is old, noisy and the bike seat cannot be adjusted. The breakfast was pretty good, except the eggs were very powdery tasting. June 23, 2014
Rated 5.0 out of 5.0 by Bed very comfortable and clean place Had a great time for a short period. Good sleep! Request to have more fruits and meat on breakfast . Maybe allow pet next time. June 19, 2014
Rated 5.0 out of 5.0 by Quiet rooms and comfortable bed The hotel was very busy, but we didn't hear anyone else in the hotel. It made for very quiet sleeping. The bed and pillows were comfortable. It was very easy to check in and check out. The hotel was just off the highway, so it was easy to access. June 18, 2014
Rated 5.0 out of 5.0 by Very clean and modern inn. Easily one of the cleanest and most up to date inns I have ever stayed at. June 17, 2014
Rated 5.0 out of 5.0 by Comfortable,Secure, andAffordable I usually stay at the Centr Pace Holiday Inn when I'm in town but this hotel is going to be my new stay from now on. The staff was courteous and helpful. Took care of the 2 requests that I had. I would recommend this property whoe heartedly. June 15, 2014
Rated 3.0 out of 5.0 by Party Central The first night of the 2 night stay was fine. However, on Sat. night the hotel became party central. There was a loud party in the parking lot that migrated inside at 3:40 am with the patrons running up and down the halls cursing, yelling, throwing food and just causing havoc. I did not see one employee during this incident. The next morning the hallway looked like a frat party had hit it with food all over the place. The staff did not clean the hallway even by the time we left at almost 11:00 am. June 12, 2014
Rated 5.0 out of 5.0 by Good price for a NICE place to stay. Great price, very clean and beautiful room, but breakfast wasn't the greatest in choices. June 11, 2014
Rated 5.0 out of 5.0 by Comfortable stay This hotel was comfortable and provided great service. June 11, 2014
Rated 3.0 out of 5.0 by If thngs were right it would be a good place Did not get the bed we booked. We booked a king. Given two queens. The air conditioning while running all night did not cool off the room one degree. We spent a miserable night in a 77 degree room. June 11, 2014
Rated 5.0 out of 5.0 by Great Stay Came to Denton for a one night stay. Very satisfied that I chose Holiday Inn Express for my stay. Facility and room was very clean. Staff was both friendly and professional. Nice to have the dining service to grab a quick breakfast and coffee. June 6, 2014
Rated 5.0 out of 5.0 by My #1 choice of Hotel in Denton Each visit we make to Denton, Texas we try to stay at this establishment. The staff has always been friendly, helpful and ready to assist. We are looking forward to returning to that area in December 2014 and April 2015. Thank you Holiday Inn Express for making us feel at home. June 5, 2014
Rated 5.0 out of 5.0 by route to hotel It was somewhat confusing when traveling north and not being familiar with the Texas Interstate exits and service roads (one way) in that area. June 2, 2014
Rated 5.0 out of 5.0 by Very Nice hotel Room was nice and clean, new and updated. Did not like having to make the choice of a bottle of water and snack vs. loyalty points. May 30, 2014
Rated 5.0 out of 5.0 by Excellent service I was greeted at the front desk by customer service with a smile and as a valued customer. Even though I used my rewards points to get the room, it did not seem to matter to the front desk staff. May 15, 2014
Rated 5.0 out of 5.0 by Clean and comfortable, as always My husband and I have stayed in this hotel before. As is typical of Holiday Inn Express we find it clean, comfortable and quiet. This time I was alone. I felt quite secure and slept well. Breakfast fueled my day deliciously, though I might suggest more fresh fruit options. Fabulous coffee! May 15, 2014
Rated 5.0 out of 5.0 by Looks Brand New! This was a very clean and easily accessible hotel. I will stay here again the next time I am in Denton. May 14, 2014
Rated 4.0 out of 5.0 by Texas Sized King Suites I walked into my room and was stopped in my tracks! In all my recent travels I had not stayed in a room that was so large yet comfortably decorated. I had to take a photo I was so surprised. I was also impressed by the breakfast buffet and will return to this hotel again when I am in the area. April 12, 2014
Rated 1.0 out of 5.0 by bad night frig sounded like a jet airplane. when the rooms next door turned on the water sounded like they where in the room with us. road noise was horrible. will be back in the area next month will not be staying there. April 9, 2014
Rated 4.0 out of 5.0 by Denton stay Overall, the experience was what would be expected of a Holiday Inn Express. The staff was friendly & helpful. The breakfast selection was somewhat limited. The biggest drawback to the room was the lack of lighting. Obviously, the HIE decorators aren't readers. There were only 2 lamps in a room with 2 queen beds: one on the desk & one between the beds. So to permit reading, both beds had to be used. With only one bedside table between beds, the person sleeping to the outside was left with no place but the floor to put phone, glasses etc. Not the fault of this location, but the HIE decorating philosophy. March 26, 2014
Rated 1.0 out of 5.0 by Second Chance - Second Flop After an all around bad experience here a few months back, I decided to give them a second chance. After all, they are conveniently located, and sometimes there are just fluke bad stays. I'm sad to report that my experience this time was almost identical to the first, I can't imagine giving them a third chance. The front desk staff again seemed unfamiliar with parts of the check-in process and did not acknowledge my gold member status or offer any of the related benefits (usually bottled water, snacks, points, room upgrades, etc). The condition of the room was also rather dissappointing, with rusty fixtures, broken shelves in the shower, and all three lamps unplugged from the walls, so I entered the room in pitch black and was forced to move furniture to get light. The icing on the cake was the wifi service AGAIN being so bad as to be completely unusable. I hate to sound harsh, but there are a plethora of other options in Denton, and if I'd have wanted to stay in a Best Western quality hotel, I'd have simply driven another mile or two and actually stayed at one. My stay at the HIE in Mansfield the previous night was absolutely stellar, but this Denton location seems to be a lost cause! March 23, 2014
Rated 3.0 out of 5.0 by Comfortable bed room neat and clean Breakfast was a big disappointment When I checked in I wasn't recognized as a priority member. The hotel was very neat and clean as was our room. The bed was extremely comfortable and we had a great night of rest after a long drive. We had breakfast the next morning at 8 a.m. and was very disappointed because their wasn't any milk in the refrigerator, the pancake mix was out, and no gravy for the biscuits. The person who was in charge was busy sweeping the floor and wiping table down instead of making sure the food was out and available to the guest. March 22, 2014
Rated 3.0 out of 5.0 by No control over unruly, loud guests I've really become impressed with Holiday Inn's improvements to facilitates and services. Unfortunately, the past two stays I've had at different facilities has been horrible due to the amount of noise from other guests. In both cases, the hotel is hosting large parties for sporting events, birthday parties, etc. They allow children and adults to run the hallways screaming, banging doors, etc until early morning hours as late as 2 AM. In both cases, my family slept less than four hours and when we complained to the front desk they seemed incapable of controlling the problem. Suggestion: Inform guests of the need to control noise at the time of check in and place reminders in all rooms to observe this courtesy for other guests. In the mean time, we will pay the extra money for a higher end hotel to avoid these types of issues. March 11, 2014
Rated 5.0 out of 5.0 by very nice and clean hotel Very nice hotel , very good located staff very frendly, room very clean and confortable. March 10, 2014
Rated 3.0 out of 5.0 by Visiting Granny Made a reservation for a handicapped suite by telephone with the front desk of this hotel. i was very specific about our needs and was given a confirmation number for exactly what I had requested. Upon arrival we were put in a regular room!!!!! Yes, the desk clerk was very sorry and did try to arrange for a different room but we were forced to spend the first night of our stay in a room that just did not meet our needs. Since one of us is truly handicapped and needs the handrails and other adjustments found in a handicapped room this was extremely upsetting to us. This is a really good hotel!! It is very clean and well staffed. I do not know what else I can do to make sure we receive the type of room we need. February 27, 2014
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