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Rated 4.3 out of 5 by 152 reviewers.
Rated 5.0 out of 5.0 by Good lighting, Able to relax with no unusual hall noise In past years I have stayed a numerous Holiday In Expresses and have found they give me the best choice for pleasant rooms and a good nights rest. September 10, 2014
Rated 4.0 out of 5.0 by overall stay good Parking lot and road getting to hotel terrible and full of potholes September 10, 2014
Rated 5.0 out of 5.0 by great place to stay with kids Love it. Had to grandkids with me. Used pool and enjoyed the lack of crowds there in pool. September 8, 2014
Rated 3.0 out of 5.0 by HIE going down hill I have earned over 1 million points with HI over the years with "Brand Loyalty". With that said, I am rather disappointed with HIE. This is a typical property with clean rooms, well maintained hotel, but you can see just how an individual hotel has tried to cut corners. I stay in HIE for the total package including the silly shower heads and Cinnamon rolls they were so famous for. I was really taken back at the breakfast, hot cereal, cold cereal, but no milk? You have got to be kidding. Not that milk can ruin a stay, but I expect the same at all HIE's. This is where they cut corners, They had a small carafe next to the coffee for 2% milk which was empty, I asked the girl to refill it and she just shrugged her shoulders. I understand that the breakfast costs money to prepare every morning, but staying here is what I expect, and that is why I was loyal to HI and HIE. Everything else was OK, but the area was rather ghetto with an extended stay next door with riffraff running through the lot all night. September 8, 2014
Rated 5.0 out of 5.0 by Very nice new property I stayed at the HIE Denton UMT for 3 nights, and would highly recommend it. It is a brand new building, and was very clean and comfortable. The only small complaints I would have are the water pressure as very low, and one of the breakfast service employees was very unfriendly, and didn't really make any effort to help when I asked for something. Overall, a great experience, and I would definitely stay there again. September 5, 2014
Rated 5.0 out of 5.0 by Personnel Spent the night going down to Houston with my daughter for a concert. It was a quick trip in and out. September 1, 2014
Rated 5.0 out of 5.0 by very comfortable and excellent service When I travel I always look for a Holiday Inn Express to stay in. I enjoy the comfort the service and their breakfast is delicious. The professionalism of all the staff makes it very inviting. I will continue to stay at the Holiday Inn Express. Thank you for your service! August 29, 2014
Rated 5.0 out of 5.0 by Comodo y accesible El servicio, las facilidades y el trato por parte del personal fue excelente. La limpieza fue extraordinaria. El continental breakfast fue muy variado. August 28, 2014
Rated 5.0 out of 5.0 by Denton Holiday Inn Express Recently stayed at Holiday Inn Express in Denton.. Very positive experience. Room in good condition. Staff was friendly and courteous. August 27, 2014
Rated 5.0 out of 5.0 by Denton IHG Stay Good Hotel and great staff. They gave as a room upgrade for rewards member without asking. Clean, quite, comfortable room. A great stay. August 27, 2014
Rated 1.0 out of 5.0 by So disappointed We have been Holiday Inn customers for years (soon to be platinum members) and I have never given negative feedback. We made reservations several days prior, and had a confirmation number. However, when we arrived to check in at Denton, the desk clerk, Michael, was flirting with the young girl that was checking in just ahead of me. There was a line of people (the folks behind me finally left). He told her " looks like I gotta bump you up to a king suite..surely you won't mind". During all this time, my husband was able to load the trolley with all our luggage, park the car, smoke a cigarette, and come in and stand in line (probably 15 minutes at least). When I got to the front, I gave him my confirmation number, and he told me he was sorry but all he had left was 2queens (we had reserved a king suite). When I told him he just bumped the girl ahead of me to a king suite, he said no he put them in 2 queens. He also refused to adjust my charges, saying that 2 queen beds were actually more than a king suite. I don't think that was true. I have never been so disappointed in a Holiday Inn. August 26, 2014
Rated 5.0 out of 5.0 by excellent stay Nice hotel!!!!!!!!!!!! Will definitely recommend to others!!! August 26, 2014
Rated 4.0 out of 5.0 by Friendly competent desk clerks The stay was comfortable. The breakfast service was the only disappointing happening. At eight o'clock the trays were not refilled; the milk server was empty; the boiled eggs were frozen. Everything else was great and up to par. August 25, 2014
Rated 5.0 out of 5.0 by Very Nicee HI Express Very nice new property. There was a problem with the internet during my stay. Alex at the front desk was very courteous and worked diligently to ensure the problem was fixed. The rooms air conditioner worked very well and kept the room at the perfect temperature. Minus the internet problem this property met and exceeded all of my expectations. August 24, 2014
Rated 5.0 out of 5.0 by todo excelente fue una linda experiencia el hecho de ir unos dias de trabajo y aparte diversion todos me atendieron rapido en cuanto los nesecitaba mil gracias August 22, 2014
Rated 5.0 out of 5.0 by Excellent property Large, tastefully decorated clean rooms. Very comfortable bed, Bath August 21, 2014
Rated 5.0 out of 5.0 by Outstanding hotel If you are looking for a place to stay in Denton Texas, look no further. This hotel did everything right from the room, to staff, to breakfast. This is what right looks like. Keep up the great work and thanks for supporting veterans. August 13, 2014
Rated 4.0 out of 5.0 by Great stay, one minor problem This hotel is very clean and very well decorated. Staff was very friendly and helpful, and the rooms were very nice. Only problem was it took a LONG time to get hot water out of the shower - we were on the 4th floor, and that may have been a factor. Once we finally did get hot water, though, it was a great shower. August 12, 2014
Rated 5.0 out of 5.0 by Great place to rest your head We found the accomodations very comfortable and the staff very helpful. August 5, 2014
Rated 3.0 out of 5.0 by Slept well matresss's were comfortable, front desk personnel was great. Stayed four days after the second day I asked for room freshen up and I was told ok and never received any had to pull my trash daily July 30, 2014
Rated 5.0 out of 5.0 by vacation had a very nice stay, would stay there again. We were on vacation and were just passing through. I always like the holiday inn expresses. I am very comfortable in them. July 28, 2014
Rated 4.0 out of 5.0 by Great Location and Friendly Staff I found this hotel to be situated in the right location off the highway. The staff was courteous and highly attentive. I expected a broader breakfast option. The one thing I will suggest is, please remove the coffee pot from the bathroom, food should never be eaten in bathrooms. It's just not sanitary. July 28, 2014
Rated 4.0 out of 5.0 by Great Beds Beds were comfortable and high off the floor. the Electrical outlets were kinda of hard to use around the beds. Enough bedding. July 25, 2014
Rated 5.0 out of 5.0 by Short Stay I was in the need of a place to stay on very short notice and got to the hotel without a reservation. The night manager was able to get me fixed up very quickly. July 24, 2014
Rated 5.0 out of 5.0 by great place, need meat at breakfast everything from beginning to end was fabulous. just need some meat at breakfast! bacon? sausage? something! thanks! July 23, 2014
Rated 4.0 out of 5.0 by Comfortable Beds and Pillows We were identified as platinum members and given the 500 extra points. The lobby and dining area was nicely updated with modern decor.The beds and pillows were very comfortable, which made for a good nights sleep. The water pressure in the shower could have been better. The breakfast was good, although the day we stayed they did not have gravy and the biscuits were on the hard side. The location is good as there are restaurants and shopping close by. We would definitely stay at this hotel again if we are ever in the area. July 22, 2014
Rated 3.0 out of 5.0 by Average Hotel Hotel seemed nice when entering. Rooms were nice but breakfast was gross. Eggs were not real and the biscuits and sausage were awful. Never any towels at the pool that was like a sauna inside. The business center did not have a working printer and the internet was horribe.....never worked!!!!! July 18, 2014
Rated 5.0 out of 5.0 by nice hotel I recommend this hotel - the beds were very comfortable, clean and quiet - the hotel was clean - could use another floor with additional laundry facilities and the quality of the food could be improved but other than that, we had a great stay. The staff was very helpful - my son lost his shoes while we were there and they were very helpful in shipping them back to us - we had them back two days after we returned home. July 17, 2014
Rated 5.0 out of 5.0 by Clean room poor breakfast My room was wonderful. Breakfast was not very good. Eggs did not taste well. The yogart had fake sugar. Lots of folks dont eat that. I went to Walmart and bought my own breakfast food. July 17, 2014
Rated 5.0 out of 5.0 by Texas Womans University Super friendly staff. Great room, and comfortable to sleep. As an IHG member, I was expecting a welcome goodie bag when I arrived, but it didn't happen. Also, they didn't have the cinnamon rolls and no shower cap in the bathroom, but overall, good experience. Spend two nights there and it was great. The indoor pool was at a good temperature. July 15, 2014
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