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Rated 4.3 out of 5 by 173 reviewers.
Rated 4.0 out of 5.0 by Great Room - Front Desk Staff Lacking Appreciation The room was very large and comfortable. Breakfast was good and the breakfast room is large. I think they may need to hire more staff to handle check-in and check-out when the hotel is busy. Also, the staff should be sincerely appreciative of our stay. October 27, 2014
Rated 5.0 out of 5.0 by Great bed, quiet room. Everything at this hotel was great. We had stayed at a different chain the night before and were very disappointed with it, the Holiday Inn was so much better, the bed was comfortable, the pillows were even good, the room was quiet and stayed a comfortable temperature. I would recommend this hotel to anyone. October 22, 2014
Rated 5.0 out of 5.0 GREAT HOTEL This was one of the nicest Holiday Inn Express' that I have stayed at. The customer service was top notch! October 20, 2014
Rated 5.0 out of 5.0 by Very nice hotel Very nice overall. beds super comfortable. Breakfast area also very nice. Staff at the front desk very nice even late at night. Perfect stay! October 19, 2014
Rated 1.0 out of 5.0 by Do not stay, horrible management Had leaking roof in room, hotel staff did nothing. Just wanted to send me to another hotel even though I was there with large group. When I complained, desk clerk cursed me. Hotel GM was called and she refused to even speak to me. Would avoid this property at all costs. There are a number of hotels within 1/2 mile of this one, I cannot imagine any of them would treat a guest as bad as I was treated here. October 18, 2014
Rated 5.0 out of 5.0 by Denton Texas after a long drive What a great place to stop after a long day of driving. The hotel was clean, quiet while staff was friendly and professional. The next day we enjoyed a breakfast of multiple choices. All fresh and very good!! Loved the pancake maker!! I would highly recommend this hotel for anyone traveling in the area. October 14, 2014
Rated 5.0 out of 5.0 by Nice Hotel to stay for Business I didn't like the eggs... Other than that everything else was great. October 14, 2014
Rated 2.0 out of 5.0 by worst yet spraying cleaner while I'm eating breakfast. may account terrible taste to all the food. got a 3am wake-up call I didn't ask for and was told they did it automatically and didn't even get an apology. worst HIE I've ever stayed at because of staff. Survey is to long. asks basically the same questions over and over. October 13, 2014
Rated 5.0 out of 5.0 by MY STAY FRIENDLY AND POLITE, WENT OUT OF THEIR WAY TO MAKE SURE I HAD EVERYTHING I NEEDED. BREAKFAST WAS GREAT. October 12, 2014
Rated 3.0 out of 5.0 by Decepcionante Un Hotel Holiday Inn, debe tener sus instalaciones deben funcionar al 100%, y si no ofrecer opcion sin costo para el cliente. October 11, 2014
Rated 5.0 out of 5.0 by Just what was needed Just what was needed for family for wedding. Could not have asked for better service, food and comfort. October 10, 2014
Rated 4.0 out of 5.0 by Consistent My stay is always consistent and just what I expected at this particular Holiday Inn Express. It's a keeper. October 8, 2014
Rated 5.0 out of 5.0 by Nice surprise in Denton! Very comfortable, Clean and great location near I35N in Denton. September 30, 2014
Rated 4.0 out of 5.0 Compassionate Service Have previously stayed at this location and always had nice accommodations. This visit was due to a family medical emergency and needed 3 rooms for an extended period of time. Initially had problems with 2 of the rooms related to HVAC. Staff was very responsive and those problems were resolved quickly. The staff became aware of reason for our visit and over the course of our stay expressed compassion and willingness to assist our family in any way possible. We will definitely return to this hotel. September 23, 2014
Rated 5.0 out of 5.0 by Quick overnight trip to Denton Very Clean and quiet; only trouble is with the access from the frontage road (South bound only), but not a big issue. September 19, 2014
Rated 4.0 out of 5.0 by Good Stay I love the Holiday Inn Express and think they give good comfort at a good value. The ONLY thing I think they could do better (and I've been complaining about this for years) is their in-room coffee service. They should provide Equal and Splenda for those who don't like Sweet-n-Low, and they should provide half-n-half or liquid creamer for those who don't like the powdered stuff. They have all this stuff in the lobby, but it's not provided in the rooms. And their coffee is not great, either. I think it may be better than it used to be, but surely it wouldn't cost them much more to provide some nice Columbian coffee instead of the weak, no-flavor stuff they're using... September 16, 2014
Rated 5.0 out of 5.0 by Great service and room The hotel was great and the room was quiet and clean. September 16, 2014
Rated 5.0 out of 5.0 by Great new modern hotel I have had many overnight stays at HIE in my business travels, this rates as one of the best in a long time. Clean new modern building with great bedding. September 15, 2014
Rated 5.0 out of 5.0 by Excellent Excellent. Convenient and comfortable. Would prefer more firm pillows. Good locations. Good internet. September 15, 2014
Rated 5.0 out of 5.0 by Overall A Room, Staff and amenities are top notch. enjoyed are stay and would recommend to friends and family September 14, 2014
Rated 5.0 out of 5.0 by staff was very good I had lots of questions about restaurants and how to get there. They are very informative . I would stay there the next time I am in Denton. September 10, 2014
Rated 5.0 out of 5.0 by Good lighting, Able to relax with no unusual hall noise In past years I have stayed a numerous Holiday In Expresses and have found they give me the best choice for pleasant rooms and a good nights rest. September 10, 2014
Rated 4.0 out of 5.0 by overall stay good Parking lot and road getting to hotel terrible and full of potholes September 10, 2014
Rated 5.0 out of 5.0 by great place to stay with kids Love it. Had to grandkids with me. Used pool and enjoyed the lack of crowds there in pool. September 8, 2014
Rated 3.0 out of 5.0 by HIE going down hill I have earned over 1 million points with HI over the years with "Brand Loyalty". With that said, I am rather disappointed with HIE. This is a typical property with clean rooms, well maintained hotel, but you can see just how an individual hotel has tried to cut corners. I stay in HIE for the total package including the silly shower heads and Cinnamon rolls they were so famous for. I was really taken back at the breakfast, hot cereal, cold cereal, but no milk? You have got to be kidding. Not that milk can ruin a stay, but I expect the same at all HIE's. This is where they cut corners, They had a small carafe next to the coffee for 2% milk which was empty, I asked the girl to refill it and she just shrugged her shoulders. I understand that the breakfast costs money to prepare every morning, but staying here is what I expect, and that is why I was loyal to HI and HIE. Everything else was OK, but the area was rather ghetto with an extended stay next door with riffraff running through the lot all night. September 8, 2014
Rated 5.0 out of 5.0 by Very nice new property I stayed at the HIE Denton UMT for 3 nights, and would highly recommend it. It is a brand new building, and was very clean and comfortable. The only small complaints I would have are the water pressure as very low, and one of the breakfast service employees was very unfriendly, and didn't really make any effort to help when I asked for something. Overall, a great experience, and I would definitely stay there again. September 5, 2014
Rated 5.0 out of 5.0 by Personnel Spent the night going down to Houston with my daughter for a concert. It was a quick trip in and out. September 1, 2014
Rated 5.0 out of 5.0 by very comfortable and excellent service When I travel I always look for a Holiday Inn Express to stay in. I enjoy the comfort the service and their breakfast is delicious. The professionalism of all the staff makes it very inviting. I will continue to stay at the Holiday Inn Express. Thank you for your service! August 29, 2014
Rated 5.0 out of 5.0 by Comodo y accesible El servicio, las facilidades y el trato por parte del personal fue excelente. La limpieza fue extraordinaria. El continental breakfast fue muy variado. August 28, 2014
Rated 5.0 out of 5.0 by Denton Holiday Inn Express Recently stayed at Holiday Inn Express in Denton.. Very positive experience. Room in good condition. Staff was friendly and courteous. August 27, 2014
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