Rated 4.3 out of 5 by 151
Rated 5.0 out of 5.0 by AngeloStateSoccer Excellent hotel
Stayed here with our college soccer team (3rd year now)...always a great value and comfortable hotel. Great service and location.
October 9, 2013
Rated 5.0 out of 5.0 by Polly28 Grateful
They did a great job of checking us in and being extremely friendly.
September 25, 2013
Rated 4.0 out of 5.0 by rickyfred COMFORTABLE BED, GOOD FOOD, NICE POOL
Unfortunately, the guests across the hallway decided to play with their kids and toys in the hallway on Saturay morning. Very annoying.
September 24, 2013
Rated 3.0 out of 5.0 by Wardog OK but expect better out of a HI Express
First off, lady at check-in didn't have much useful knowledge of area. No cash machine in the hotel. Had to go to three separate gas stations before I found an ATM that worked. Room was ok but the sheets smelt very musty. I think the detergent they use to wash the sheets is bad. Also, toilet seat was broken in the bathroom. I used the lobby bathroom before we left and it was destroyed. Toilet paper all over the floor and sink was a mess. Overall a ok hotel but I have seen a lot better Holiday Inn Expresses.
September 4, 2013
Rated 5.0 out of 5.0 by GioP Very Confortable
Very clean and confortable , very good staff service, very pleasant hotel.
September 3, 2013
Rated 3.0 out of 5.0 by JSpin convenient location
Breakfast is not as good as La Quinta's across the parking lot.
And this hotel does not have a dog policy.
August 28, 2013
Rated 4.0 out of 5.0 by LEF1705 Ice
I have stayed in several HI Express hotels and this was not one of your finest. Of the 4 floors, ice was only available on floor 1 (other machines broken) and in Texas heat...ice is important. There was no bacon or sausage on the breakfast buffet. I did not get my bill under the door as a Priority club member usually gets to hasten checkout. Had to drop my keycard and wait for receipt. This all sounds like a little laziness on my part, but your normal service has spoiled me. Also, someone had put soap bubbles into the hot tub.
August 28, 2013
Rated 5.0 out of 5.0 by LauraK Great Hotel!
I have stayed at this hotel last year, and was pleased to have another enjoyable stay.
My only complaint is the breakfast, but I have had the same complaint about most of the "free" hotel breakfasts I have had the option of eating for a while now.
The eggs appear to be from a powder rather than fresh. I found the sausage gravy unappealing and the only available fruit was bananas. I don't know how much we pay for the breakfast, but I would rather spend the money on good food. The staff member who was responsible for the breakfast did a great job of keeping the tables cleaned and food replenished.
August 27, 2013
Rated 3.0 out of 5.0 by Noble1 Good place to stay
A good place to stay, had a few small issues in room 126 but told staff they should take care of before next customer.
August 26, 2013
Rated 5.0 out of 5.0 by joy1959 LOVE IT
Have a wonderful time great service,breakfast and room .my i suggest to move the coffee pot on the other side of the TV ice bucket on one side and coffee on the other . It doesn't make the coffee appealing when it is in the bathroom
August 16, 2013
Rated 5.0 out of 5.0 by Forevertraveling Denton Holiday Inn Express
The hotel is well-maintained and the rooms are clean and comfortable. But it is the staff there that makes you feel at home. They are very welcoming and truly want your stay to be enjoyable.
August 14, 2013
Rated 3.0 out of 5.0 by Calgon2902 Not to comfortable
The room was very dirty and they only told me we are sorry. That's not good. I had very good experiences before on the holiday inn 's but not to good on this one. I took some pictures and the only thing they told me was we are not going to charge you for that.
August 5, 2013
Rated 4.0 out of 5.0 by Drummerac3 Andrew C
Good overall appearance...nice stay and I'll be visiting again
August 4, 2013
Rated 5.0 out of 5.0 by Gerald27 Best Hotel
One of the cleanest Holiday Inn hotels, i have ever stayed. Very pleased.
August 3, 2013
Rated 4.0 out of 5.0 by Wherryk What a stay
Location: was hard to get to only way was to get there was a back road. The breakfast started out good the first day and the next two days there was not much to choice from .
July 12, 2013
Rated 5.0 out of 5.0 by JerryAnn39 Excellent, expected comfort and value
Consistence in accommodations and breakfast will keep us seeking Holiday Inn Express!
Jerry & Annie
July 7, 2013
Rated 5.0 out of 5.0 by woffie50 one of the best !!
All was wonderful ! As usual , our stay was first class.
July 2, 2013
Rated 5.0 out of 5.0 by Jacob901 EXELLENT hote choice
I stayed at the Holiday Inn Express in Denton for work. The room was excellent and the staff went above and beyond to make sure I had everything I needed. From the moment I checked in after hours on the road, the front desk staff took the time to talk to me about my job and travels to get to know me better. This hotel has a great location with a Walmart, Starbucks, and a ton of food choices nearby. I've never been disappointed with my stay here.
June 29, 2013
Rated 2.0 out of 5.0 by DENNIS343 THE BLACK BEETLES NEARLY CARRIED ME OFF
bY FAR MY WORST EXPERIENCE EVER WITH HI EXPRESS.
TOO NOISY ,SLAMMING DOORS NO SMOKING...BIG BLACK BUGS CRAWLING DOWN THE HALLWAY....KILLED AT LEAST 3 IN MY ROOM EVERY
June 28, 2013
Rated 5.0 out of 5.0 by TChu99 Beautiful, Clean Property
Stayed for one night only at this property, but totally enjoyed it. The hotel was extremely clean, great location, and accommodated all of my needs! Staff was very kind! Nice breakfast buffet as well. Thanks for another great stay!
June 24, 2013
Rated 4.0 out of 5.0 by ccarroll85 Excellent rooms, Questionable Billing
I stayed here one night while enroute to an Oklahoma destination. My stay at the room was impeccable. The room was extremely clean, the bed was comfortable, and the air worked marvelously. I was extremely displeased however with the billing. I paid utilizing my earned Priority Rewards points. I was initially charge the 25.00 hold (expected on my card). Upon checkout it was discovered I was charged an errant charge of 53.00 as well. When I approached the front desk they said this would be taken care of. When I received a call from the very polite manager once I departed it was explained the error was corrected. I was unhappy however to discover a then THREE pending 25.00 charges and the 53.00. This was 128.00 in holding fees I should have never had. While a week later the charges did eventually fall off I feel staff should be better trained on how to properly charge personnel who use their rewards points (earned through VERY loyal stays at IHG establishments). This incident will not stop me from future stays as I love the IHG chain. I am still extremely disappointed as this is not the first time this has happened. I hope this review gets actioned or at least read to improve future customer relations.
June 20, 2013
Rated 5.0 out of 5.0 by Judy3 Very comfortable bed, posh pillows. So Clean!
Perfect place to stay, room extremely clean, modern. Will stay there again!
June 18, 2013
Rated 5.0 out of 5.0 by Ktownhorn Great staff, Excellent facility
Have stayed at mulitple Holiday Inn Express, this one is one of the best if not the best one I have stayed at. Friendly staff, immaculate facilities, very good breakfast . Safe, comfortable room., welcome glass of wine because of priority club memebership. Highly recommend
May 30, 2013
Rated 5.0 out of 5.0 by Tony806lbk Excellent hotel
I stay at holiday inns all over america and this has to be one of my favorites I stayed her 4 times already and they never seem to disappoint me
May 28, 2013
Rated 5.0 out of 5.0 by JayBeg071902 Excellent Hotel
This is a beautiful hotel and by far one of the most comfortable hotels in the Denton area. It was very clean and comfortable. Beds and pillows were awesome. We were there with a large group of softball teams and the hotel was very acommadating and exceeded our expectations. We will definitely be choosing Holiday Inn Express's from now on when we travel.
May 28, 2013
Rated 5.0 out of 5.0 by Kathie52 Staff is very accommodating
Hotel was very affordable, clean, and beds were comfortable. The staff went out of their way to get our family a roll a way bed after checking-in very late at night. We will definitely be back again. Thank you, Holiday Inn!
May 15, 2013
Rated 5.0 out of 5.0 by Solon3 Excellent customer service
Thank you once again for your service. Everything I asked for was accomodated on the spot. I was very pleased...
April 22, 2013
Rated 5.0 out of 5.0 by njmitre Great place to stay; would stay there again
The furnishings and cleanliness was fabulous. The only con would be that they did not keep the Otis Spunkmeyer cookies stocked in the lobby.
April 15, 2013
Rated 5.0 out of 5.0 by ChristineF Comfortable room; Excellent staff
We were completely satisfied with our ADA room on the first floor. The room was comfortable and the staff most responsive to our needs. We will happily recommend this hotel to others.
April 12, 2013
Rated 4.0 out of 5.0 by 2babs Nice place to Stay.
Loved the AM breakfast. The afternoon and evening staff were very helpful and pleasant. We arrived early and our room was not ready. We waited and were not disappointed. Glad we waited which then met our room requests discussed earlier on the phone. We were told by a day staff member it could not be done . We would come back again if we were ever in the area again. Good Texas hospitality.
April 8, 2013